The platform is an excellent value compared to competitors. It also is easy to use and simple to navigate making it faster to get campaigns started. I would highly recommend those who are looking for... もっと見る
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I'm finding it easier to compose my newsletters now that I've become more familiar with how the program works. I like the color options, how to set up and change images, and the text choices.
Email Octopus is great, pricing is affordable - we are non profit so keeping costs low is really important to us. We switched from mailchimp as the pricing was too much for us. It would be great if t... もっと見る
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I changed to email octopus some years back when the newsletter mailing service I'd previously used hiked their prices. I really appreciate email octopus' commitment to providing a high quality no f... もっと見る
企業が回答しました
企業情報
当該企業による記述
Simple yet powerful email marketing tools to grow your business. Easy to use, quick to master and all at an affordable price.
連絡先
London, 英国
- contact@emailoctopus.com
- emailoctopus.com
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ネガティブなレビューの 100%に回答しています
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Email Octopus is the best!
The people who work at EmailOctopus are really great at solving the problems that low-tech users like me will encounter. Response time is quick. I've looked at other email services and EmailOctopus is the best one for simple newsletters. It's easy to use and not too complicated. I would give them 10 stars if there was an option for that many!! I highly recommend.

EmailOctopus からの回答
Love Email Octopus
Love Email Octopus. Amazing service for free. Would 1000% recommend to anyone starting a buisness.

EmailOctopus からの回答
Very easy to use
Very easy to use, any problems are quickly and efficiently dealt with. I'd recommend them, in fact I already have.

EmailOctopus からの回答
A Great Platform For Anyone New to Email Marketing
I recently started using EmailOctopus to build a newsletter for my book, Pent Up Thoughts, and the experience has been genuinely positive.
As someone completely new to email marketing, I was expecting the setup to be a lot more complicated than it turned out to be.
The platform is clean, intuitive, and made it surprisingly straightforward to create my first newsletter, build a welcome automation, and integrate everything with my website.

EmailOctopus からの回答
Love Email Octopus
Love Email Octopus! As micro business ourselves, we cannot imagine how much we are benefited from its features! Too easy to implement, even for not-so-techy person like us!! Thank you Email Octopus!

EmailOctopus からの回答
Our experience was 10/10
I've been using/building email automation systems since 2016 and my current employer (a charity) wasn't using one. Price is a factor because all our funds go to restoring our GradeII listed Victorian Theatre.
Having used most of the mainstream brands and seeing the gradual reduction in their 'free plan' features, I decided to trial EmailOctopus as it's 'free plan' offered a larger contact list of 2,500.
I trialed EmailOctopus with a personal account using my own list of 297 people. This allowed me to test all areas of the software - without upsetting our list.
It also alowed mea to test EmailOctopus's support responses, both in quality of answer and speed of reply.
SOFTWARE:
Does everything you need to do intuitively and simply. Campaign set up, filtering, segmenting and automation strategies are easily applied and work. 10/10.
CUSTOMER SUPPORT:
I had detailed replies within 1-2 hours - sometimes within 15-minutes! 10/10.
It helps massively when the company is UK based not US based. 10/10.
THE TRIAL OUTCOME:
It went that well I recommended EmailOctopus to the Board of Trustees of our charity and now we use EmailOctopus as our email platform.
We have a list of 2,224 so still operate on the 'free plan' but I have recently integrated it with our ticketing software so when people buy tickets for shows they are automatically added (or updated) to EmailOctopus so our list is growing organically - allowed under UK GDPR/PECR laws if you're a charity.

EmailOctopus からの回答
I love this mass email platform!
I love this mass email platform!! It is easy to use, very customizable with insightful reporting options and many other features. The staff who run this are amazing! Anytime I have submitted a question, I have not waited more than an hour or so to get a response and that's even on the weekends in another country. I find this platform so easy to use with amazing results!

EmailOctopus からの回答
As Webmaster of our small nonprofit…
As Webmaster of our small nonprofit conservation organization, I have been using eMailOctopus for over a year to send out chapter monthly newsletters and eblasts. Over the last year while using their product, I've only had to ask for help from their support staff one single time and they responded immediately and resolved my issue (with regards to an email bounceback code), Their block editor is quite intuitive and chock full of features. I highly recommend eMailOctopus, you should check it out!

EmailOctopus からの回答
Definitely my #1 email service
Definitely my #1 email service. Excellent design tools, fantastic tracking data, and amazing customer service.

EmailOctopus からの回答
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
I've used several email marketing providers over the years, but I recently switched to EmailOctopus, and I'm really glad I did.
The entire experience has been incredibly intuitive—from importing my contacts and organizing my lists to creating and sending my first campaign. Everything is straightforward and easy to navigate, which made the transition from my previous provider seamless.
Another thing I really appreciate is their commitment to supporting ocean conservation. It's great to use a platform that not only offers a fantastic product but also gives something back to the environment.
If you're looking for an email marketing platform that's simple, efficient, and backed by a company with values, I'd definitely recommend EmailOctopus.

EmailOctopus からの回答
I love this platform which I use for…
I love this platform which I use for the theatre. It’s not just the features and easy of sending out campaigns but the integration and service support is exceptional - an expert set of eyes making sure all is well especially when I change something in a connected system and don’t spot the subtle impact in our member automations. Highly recommended.

EmailOctopus からの回答
I've come back to email octopus after…
I've come back to email octopus after trying Substack for a while and just have to say that the customer support is so good. I notice that they didn't do polls and thought I would ask about this. I got a really quick and detailed reply about how I could add a poll to my newsletter. Even though email octopus don't do polls (at the moment, although they said they would send a feature request), I was able to get one setup and added to my newsletter within 15mins. I've been a free subscriber on there for a while, but I really like this company and will now be a paid subscriber. The support is great, and their product is easy to use.

EmailOctopus からの回答
The support I received from the Mail…
The support I received from the Mail Octopus chat team was outstanding. They responded quickly, explained everything clearly, and were patient throughout the troubleshooting process.
What impressed me most was their willingness to stay engaged, investigate the issue thoroughly, and provide practical guidance at each step. Even when the problem required checking information outside their platform, they remained helpful and professional.
Excellent customer service can make all the difference, and the Mail Octopus support team certainly delivered. Thank you for your prompt assistance and commitment to helping resolve the issue.

EmailOctopus からの回答
Perhaps the best value in the business…
Perhaps the best value in the business and that includes customer service. Both AI AND Human support is top knotch.
If Trust Pilot ever adds a 6th star to their ratings it will be because of companies like EmailOctopus!

EmailOctopus からの回答
Simple and easy interface to use
Simple and easy interface to use. Good designs. Even artists or creatives who are not digital savvy will find it easy to handle.

EmailOctopus からの回答
Fast accessible support.
I have received extremely fast (less than 1hr), very accurate support on all issues. They have been proactive on saving m my charity money. I could not recommend them more. The team are super friendly and they don’t hide behind AI robots.
The tools are very simple to use to get great results.
The api provides for anything extra you might want.
I have used this service for many years.

EmailOctopus からの回答
Great Customer Service, Easy Platform
Email Octopus has been great for someone new to email marketing. Their FAQ data base page is helpful with good information. Their customer service team is also super great and has personally followed up with me to ensure I found a solution to my problem.

EmailOctopus からの回答
i love it the email stuff is great and…
i love it the email stuff is great and prices an nice

EmailOctopus からの回答
Easy to use amazing platform
An easy to use great platform and amazing service.
Top

EmailOctopus からの回答
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