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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The platform is an excellent value compared to competitors. It also is easy to use and simple to navigate making it faster to get campaigns started. I would highly recommend those who are looking for... もっと見る

5つ星のうち5の評価

I'm finding it easier to compose my newsletters now that I've become more familiar with how the program works. I like the color options, how to set up and change images, and the text choices.

5つ星のうち4の評価

Email Octopus is great, pricing is affordable - we are non profit so keeping costs low is really important to us. We switched from mailchimp as the pricing was too much for us. It would be great if t... もっと見る

企業が回答しました

5つ星のうち5の評価

I changed to email octopus some years back when the newsletter mailing service I'd previously used hiked their prices. I really appreciate email octopus' commitment to providing a high quality no f... もっと見る

企業が回答しました

企業情報

  1. 電子メール サービスプロバイダー

当該企業による記述

Simple yet powerful email marketing tools to grow your business. Easy to use, quick to master and all at an affordable price.


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4.8

優良

TrustScore 5段階評価の5

341件のレビュー

5つ星
4つ星
3つ星
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1つ星

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ネガティブなレビューの 100%に回答しています

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4.8

すべてのレビュー

(341)

過去12か月のレビュー数: 244件

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5つ星のうち5の評価

You don't need any other email marketing tool, in my opinion.

Intuitive, accessible, non-invasive, and compliant. It does the work: landing pages, sequences, campaigns, standalone emails, and more automations. If you are a beginner, I beg you to start here with all my rigorous transparency.
And it can be easily used on n8n and make.com, so don't complain you can't use it for conversions and stuff.

2026年6月11日
自発的なレビュー
EmailOctopus ロゴ

EmailOctopus からの回答

This is such a thoughtful endorsement, Samuel – thank you! 💜 We're honoured to be your all-in-one recommendation, especially knowing you've tested the integrations with n8n and Make. We're here if you need anything along the way!

5つ星のうち5の評価

EmailOctopus is 5-star!

EmailOctopus has been unfailingly excellent since we moved our EDM over to them in 2022.

We really benefited from the import tools for our existing lists, and enjoy their reasonable prices.

Their support is incredibly responsive, effective, and cordial. It gives a very personal feeling of helpfulness.

I once submitted a bug report, and they chased down the problem, fixed it, and let me know when it was done.

I'd recommend EmailOctopus unreservedly.

2026年6月10日
自発的なレビュー
EmailOctopus ロゴ

EmailOctopus からの回答

Wow, thank you – this means everything to us! 🐙 We're so glad the import went smoothly and that you've felt that personal touch from our support team over the years. That bug fix story is exactly the kind of delight we want to bring to every interaction. Thanks again for recommending us!

5つ星のうち5の評価

EmailOctopus is simple to use and works…

EmailOctopus is simple to use and works well. It is a great value for the service they office. I have tried a number of other services and they are my favorite.

2026年6月8日
自発的なレビュー
EmailOctopus ロゴ

EmailOctopus からの回答

Thank you so much, Jeffrey! 💜 It really means a lot that we're your favourite. Thanks for recommending us.

5つ星のうち5の評価

From Sign-Up to Full Platform Launch in 30 Days

We evaluated multiple email marketing and automation platforms before selecting EmailOctopus, and it has honestly exceeded expectations across nearly every category important to our organization.

What initially attracted us was the simplicity and speed of deployment. We went from account sign-up to a fully operational production platform in approximately 30 days, including branded email templates, automated campaign workflows, event registration integrations, newsletter operations, reporting dashboards, and API-driven automation processes.

What surprised us most was how flexible the platform became once we integrated it into our broader communications ecosystem.

Using the EmailOctopus APIs, we built a closed-loop workflow automation that connects our CMS, LMS, member management systems, cloud databases, and Google Cloud services. Today, EmailOctopus serves as a core engagement layer supporting:
• Event registrations and reminder workflows
• Newsletter subscriptions and segmentation
• Sponsor and campaign tracking
• Member engagement communications
• Automated follow-up workflows
• Industry award nomination processes
• Reporting and operational analytics

The customizable fields and audience management capabilities enabled highly targeted communication strategies without creating unnecessary operational complexity.

Another major advantage is usability. Many enterprise platforms become overly complicated or require heavy technical administration to execute basic campaigns. EmailOctopus strikes a rare balance between being approachable for marketing teams while still offering the API flexibility and automation capabilities needed by technical workflow consultants and integration teams.

Deliverability has been strong, the interface is intuitive, the template design is efficient, and the automation builder has proven reliable for both simple and advanced use cases.

For organizations looking for a modern communications platform that can scale from basic email marketing into fully integrated workflow automation and customer engagement operations, EmailOctopus deserves serious consideration.

Our experience has been overwhelmingly positive, and it has become one of the core SaaS platforms supporting our growing communications and association operations.

2026年5月17日
自発的なレビュー
EmailOctopus ロゴ

EmailOctopus からの回答

Thanks so much for sharing this, Scott – it’s amazing to hear how you've woven EmailOctopus into your business and how it became such an important part of your communications workflow.

We’re especially happy to hear the balance of simplicity and flexibility has worked well for both your marketing and technical teams. Your setup sounds incredibly impressive, and it’s great to see that the API and automation capabilities ended up supporting so many different processes across your business.

Really appreciate you taking the time to write such a thoughtful review and for choosing EmailOctopus. We're here if you need a hand with anything. Happy emailing! 💜

5つ星のうち5の評価

Excellent Email Marketing Platform I used Octopus Email Marketing for my campaigns and honestly had a great experience. The platform is very easy to use, fast, and beginner-friendly. Creating and sen

I used EmailOctopus Marketing for my campaigns and honestly had a great experience. The platform is very easy to use, fast, and beginner-friendly. Creating and sending campaigns was smooth, and the automation features saved me a lot of time. Definitely recommended for anyone looking for a simple but effective email marketing tool.

2026年5月18日
自発的なレビュー
EmailOctopus ロゴ

EmailOctopus からの回答

Thank you for recommending us and for such a detailed review. We're happy to hear EmailOctopus works well for your use case – we indeed aim to be beginner-friendly and easy to use. If you need anything along the way, you know where to find us ;) Happy emailing!

5つ星のうち1の評価

Very very misleading pricing plans - BE AWARE

Be warned: upgrading from the free plan to their paid plans. Free plans allow 2500 emails, but if you need more, you need to upgrade, as I did. My list was 3600 emails. The plans are confusing; you would expect to be able to upgrade more emails, but no, that is not the case. They then took further payment without warning or explanation. After a lengthy conversation with Customer Services, they admitted that the word in is ambiguous to say the least. Read very carefully before you upgrade, as they take money without warning. I have cancelled my account.

2026年5月12日
自発的なレビュー
EmailOctopus ロゴ

EmailOctopus からの回答

Thanks for writing this, and I'm really sorry. You're right to be annoyed, and we've followed up with you directly to apologise and refund both payments in full.

For anyone reading: there was a bug in our upgrade flow for a very short period in early May.

The bug meant some customers were shown a Pro tier that was too small for their list and then auto-upgraded and charged the difference moments after signing up. That's what happened here, with the bug now fixed – we're checking to see if any other accounts may have received a surprise instant upgrade.

We definitely don't always get it right, and when we don't, we'd rather hear about it and put it straight than pretend everything is fine. So thank you very much for taking the time to leave the review.

5つ星のうち5の評価

I recently switched to EmailOctopus and I LOVE IT!

I recently switched to EmailOctopus and I LOVE IT! The platform is easy to use, and the customer service is excellent. Also, their deliverability is great! Definitely enjoying the service!

2026年5月8日
自発的なレビュー
EmailOctopus ロゴ

EmailOctopus からの回答

Thanks for recommending us, Jimmy – it genuinely means a lot. And a special thanks for mentioning our customer service team – we're delighted to hear we've made such a positive impact. We're just a message away whenever you need us. Happy emailing!

5つ星のうち5の評価

Great Platform!!

I really like this platform. Easy to use, no fuss, and a great user experience! Also - did I mention a great price?

2026年5月4日
自発的なレビュー
EmailOctopus ロゴ

EmailOctopus からの回答

Sounds like a perfect match ;) Thanks for recommending us, Chris – we're here whenever you need a hand. Happy emailing! 🐙

5つ星のうち5の評価

What an easy mail system to use

What an easy mail system to use. Straight forward and does exactly what it says it will do. Great pricing. What more do I need to say? Perfection!

2026年5月1日
自発的なレビュー
EmailOctopus ロゴ

EmailOctopus からの回答

Yay, glad to hear that, Tina! Thanks so much for rating us – it really means a lot. We're here if you need anything!

5つ星のうち5の評価

better than the "big" guys

We moved our list over from a much bigger company who gave us no personal service whatsoever. What I like about email octopus is that it has everything I need, at a good price, with very helpful support, and - my favorite - the user interface is perfect for me. Some companies make it so difficult to work with. NOT email Octopus! Very user friendly interface and very supportive support people...just what you want.

2026年4月29日
自発的なレビュー
EmailOctopus ロゴ

EmailOctopus からの回答

Thanks for such a candid review, Brian! I'm really happy to hear our UI is a match for you. And thanks for the shoutout to our support team – we aim to make everyone's experience delightful, so it's great to see it comes across this way. We're here if you need anything along the way. Happy emailing! 💜

Magdalena,
Customer Success Manager

5つ星のうち5の評価

The help and assistance is one factor

The help and assistance is one factor. We were a longtime Mailchimp user and with their recent downgrading of free services they just weren't working for us anymore so off in search I went and found EO and I love it. We're still in the learning stage and haven't actually sent out a newsletter but I'm confident it will go flawlessly. I should also mention their customer service is top-notch. I'm just wowed by it and I know there will be a quick response to any question that I may have.

2026年4月26日
自発的なレビュー
5つ星のうち5の評価

Great Product

Easy to use for maintaining our mailing list, composing and scheduling emails and viewing stats. As a small non profit the free version is just right for us. The scheduled sending of emails is very useful: we can plan for them to go at the best time.

2026年4月16日
自発的なレビュー
5つ星のうち5の評価

Good replacement for MailChimp

After a lot of research, I found EmailOctopus is the only putative replacement for MailChimp that actually is a good replacement. So far I've found that almost everything I used to do in MailChimp (create and send newsletters to our membership, send emails to targeted segments, manage the member database) I can do just as easily in EmailOctopus.

2026年4月7日
自発的なレビュー
5つ星のうち5の評価

I love this website so much for the SPEED

I love this website so much for creating my email campaign. I use it every day and I don’t know what I would do without it if you’re looking for a platform to send an email and Mass this is the perfect place for you. Definitely recommend coming here to send an email.

2026年4月14日
自発的なレビュー

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