Embark ロゎ
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Embark レビュヌ 520

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TrustScore 5段階評䟡の4

3.9

ファむナンシャル プランナヌ
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レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

They won't give you any bonus they claim to sign up, they won't return emails, phone back, and won't allow a return of contributions, stay far away from this company! Their reply under this is a f... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I don’t typically call, but Jenina was absolutely amazing. She was attentive, patient, and truly listened to everything I had to say. She addressed each of my requests one by one and ensured they wer... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Embark is a scam finance company. We asked them to transfer our daughter's RRSP since early 2024 to another bank and its now June 2025 still no transfer has been made. They have given us every runa... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Great first experience thanks to Brahim Just got started with Embark today, and I have to say — Brahim made the process way easier than I expected. Super friendly, clear, and genuinely cared about... もっず芋る

䌁業が回答したした

䌁業情報

  1. ファむナンシャル プランナヌ

圓該䌁業による蚘述

Embark is Canada’s education savings and planning company. We aim to empower families and students, giving them the tools, technology and advice they need to navigate their post-secondary journey and build a registered education savings plan that's right for them. With over $6.4 billion in assets under management, the company manages over 600,000 RESPs for Canadians nationwide and is expected to help approximately 116,000 students through post-secondary school this year.

連絡先

3.9

ほが満足

TrustScore 5段階評䟡の4

520件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

Trustpilot では、本物の人間によるコンテンツに重きを眮いおいたす。ただし、この䌁業は返信原皿の䜜成に圹立぀ AI 支揎ツヌルにもアクセスするこずができたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち3の評䟡

The waiting time to talk to someone was long

The waiting time to talk to someone was extremely long

2026幎3月9日
Embark ロゎ

Embark からの回答

Hello Nancy Y Lacelle, thank you for your feedback. Our apologies for the experience that you have been having with our company. We have been experiencing longer than usual wait times due to the tax season. Thank you for your patience and understanding.

5぀星のうち5の評䟡

Excellent Service

I don’t typically call, but Jenina was absolutely amazing. She was attentive, patient, and truly listened to everything I had to say. She addressed each of my requests one by one and ensured they were fully resolved.
She went above and beyond; especially after I had been waiting for such a long period of time. Her level of care and professionalism made a real difference. I would gladly call back again knowing she would be the one assisting me.

2026幎2月23日
Embark ロゎ

Embark からの回答

Hello Richard, thank you for your positive feedback. We’re so glad to hear that Jenina was able to assist you and provide the support you needed. We truly appreciate you taking the time to share your experience and look forward to assisting you again.

5぀星のうち5の評䟡

The person was knowledgable helped me


The person was knowledgable helped me with what I had to get done great experience

2026幎2月18日
Embark ロゎ

Embark からの回答

Hello Larry Paul Simmons, thank you for your feedback. It is truly appreciated, and we are so glad to hear that you had such a positive experience.

5぀星のうち1の評䟡

La pire

Tellement compliqué d'avoir notre argent ça tourne en rond depuis des mois on se dirait dans les 12 travaux d'asterix pas un agent dit la même chose c'est épouvantable

2026幎2月18日
自発的なレビュヌ
Embark ロゎ

Embark からの回答

Bonjour Justine Mailloux, nous vous remercions de votre retour et souhaitons vous aider à résoudre ce problÚme. Afin de vous retrouver dans nos fichiers et de vous contacter, nous avons besoin de plus d'informations. Merci.

5぀星のうち1の評䟡

I called and waiting for over an hour


I called and waiting for over an hour and the call disconnected. This my 3 rd call. Not helpful at all

2026幎2月12日
自発的なレビュヌ
Embark ロゎ

Embark からの回答

Hello HananeMTL, thank you for you feedback. We have been experiencing a higher than normal call volume for the past few weeks due to the commencement of Winter semesters. If you need assistance, you can also reach out to us through Chat or Email, and we'll be happy to help.

5぀星のうち1の評䟡

Maybe a scam

They won't give you any bonus they claim to sign up, they won't return emails, phone back, and won't allow a return of contributions, stay far away from this company!

Their reply under this is a flat out lie. They made no attempt to contact until I made this post they did send me a form now to get contributions back, if it's successful I'll change review from maybe a scam to just a really terrible company also it wasn't a refer a friend bonus it's a sign up bonus. Don't use this company!

2026幎1月29日
自発的なレビュヌ
Embark ロゎ

Embark からの回答

Hello Daniel Jessome, we understand your frustration. According to the Terms and Conditions of the Refer A Friend Bonus, The referred person has to open an plan with Embark Student Corp in order for you (the referrer) to get the bonus of $200. If the person did not open a plan with Embark Student Corp, then the bonus would not be paid to the referrer.

Net contributions are returned to customer once we receive a signed letter requesting to close the plan or we received a signed non post secondary form.

Attempts were made to reach out to you, however, we were not successful. However, we will share your feedback with the relevant teams to review our polices and procedures.

5぀星のうち1の評䟡

Thievery

I received a notice to "Claim your RESP funds today!" I received it in December. The company claims they sent it in July of the previous year. There was no date on the notice nor was there a post mark indicating the date of mailing. The company denied my claim stating it had been over 90 days from when the notice was sent when in fact I received it in December, less than 30 days ago.
I feel ripped off, therefore; I declare Embark a scam, taking parent's money and keeping it.
I will widely report this.

2026幎1月28日
自発的なレビュヌ
Embark ロゎ

Embark からの回答

Hello,
We’re sorry to hear about your experience and understand your frustration. We value your feedback, and after reviewing your complaint, we will be issuing the funds. Thank you for bringing this to our attention.

5぀星のうち1の評䟡

I'm writing to warn others about the


I'm writing to warn others about the nightmare I've experienced with Embark. I opened an RESP for my autistic son when he was 3 months old (2018), but when I realized it wasn't suitable for his needs. I requested a transfer to an RDSP account, but Embarks lack of RDSP privileges wasn't disclosed. I've been trying to transfer the funds to Scotia Bank's RDSP for 6-8 months, with ZERO progress. Despite multiple follow-ups, they've ignored my requests and failed to transfer the funds.

Embark's customer service is abysmal, and their inaction is putting my child's future at risk. If you value your child's financial security, STAY AWAY FROM EMBARK.

1/5 stars - I would not recommended to anyone ever.

2026幎1月22日
自発的なレビュヌ
Embark ロゎ

Embark からの回答

Hello Jamcy James,

Thank you for contacting Embark Student Corp. We take customer satisfaction seriously and appreciate you bringing this matter to our attention.

We apologize for the frustration you have experienced and value your feedback, which helps us identify issues and improve our services.

Please note that Embark Student Corp facilitates RESP-to-RESP transfers only. As a regulated organization, we require corrected and complete forms before proceeding. Unfortunately, we are unable to process the RDSP transfer until the required documentation is received. Once the completed forms are provided, we will be pleased to assist with your transfer.

Thank you for your understanding.

Sincerely,
Embark Student Corp

5぀星のうち5の評䟡

The Impact and advantage of helping children's education through the government grant.

The professionalism of Stella and how she was able to explain with so much dexterity.

2026幎1月19日
自発的なレビュヌ
Embark ロゎ

Embark からの回答

Hello Lateef Ibrahim, Thank you so much for your feedback! It is truly appreciated, and we are so glad to hear that you had such a positive experience with Stella.

5぀星のうち1の評䟡

Your website is terrible

Your website is terrible, and your login is never possible.
For more than a month trying to login into my account.
Everything about Embark is terrible.
I will transfer my account to another service provider

2026幎1月4日
自発的なレビュヌ
Embark ロゎ

Embark からの回答

Hello Mr. Matthew Isesele, we are sorry to hear that you have not had exceptional experience with our company. Many of our customers find our online website experience pleasant. However, if you are having difficulty navigating our website, then please contact our Customer Service for more guidance.

5぀星のうち1の評䟡

Worst company ever

Worst company ever. Took over for another company and now I can’t access absolutely anything despite NUMEROUS attempts and they continue to take money out of my account.

2026幎1月11日
自発的なレビュヌ
Embark ロゎ

Embark からの回答

Hello Jenika Bradley, We would love to assist you with any inquiries on your plan(s). Someone will be reaching out to you today to resolve the issue.

5぀星のうち5の評䟡

Great service

I rest assured that my investment in my child's future is taken care of by this great service.

2026幎1月10日
自発的なレビュヌ
Embark ロゎ

Embark からの回答

Hello Dave, thank you for your review and trust. We’re so glad to hear you feel confident that your child’s future is in good hands with us.

5぀星のうち5の評䟡

Quick to navigate

Quick to navigate. Ease of finding your answers. Helpful and knowledgeable agent

2026幎1月7日
Embark ロゎ

Embark からの回答

Hello Lacap/Allan, thank you for your feedback. We’re happy to hear you found the experience easy to navigate and that our agent was helpful and knowledgeable.

5぀星のうち5の評䟡

Quick and precise response

Quick and precise response, very knowledgable and helpful, all questions answered

2026幎1月7日
Embark ロゎ

Embark からの回答

Hello Dawn, thank you for your kind review! We’re glad to hear you received quick, clear, and helpful support with all your questions answered.

5぀星のうち5の評䟡

Gregory was extremely caring and went


Gregory was extremely caring and went the extra mile to ensure I was satisfied with my expectations.

2026幎1月6日
Embark ロゎ

Embark からの回答

Hello Timothy, thank you for positive feedback, and we’re so glad to hear Gregory went the extra mile to make sure your expectations were met.

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