I had the original EMDR KIT for eight years and used it several times a week during that time. When components would have trouble, the customer service was always super helpful. But, no product lasts... もっと見る
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Arrived very quickly. I only needed the buzzers, and unlike other kits - the instructions and app works so smoothly when just using these. Loving the variation in colours and also intensity of the b... もっと見る
企業が回答しました
I have been very pleased with my EMDR Kit. I use the pulsators in nearly every session and have found them, along with the light bar and headphones, to be of excellent quality. The setup is straight... もっと見る
企業が回答しました
Dotyczy bezprzewodowego zestawu EMDR Zamówienie dotarło bardzo szybko, urządzenia spełniają moje oczekiwania, działają bez zarzutów, pacjenci są zadowoleni. poza tym są bardzo estetyczne i ergono... もっと見る
企業が回答しました
企業情報
当該企業による記述
At EMDR Kit, we are passionate about designing equipment for EMDR therapists to enhance their therapy sessions while minimizing physical strain. Our mission is to provide you with the most effective tools based on the latest EMDR research and insights. We offer both wireless and classic models to suit your needs. The classic model is operated with a controller, and both versions provide access to visual, tactile, and auditory stimuli when purchased as a complete set. For those who prefer specific stimuli, we also offer standalone pulsators and Light Tubes. At EMDR Kit, we take pride in manufacturing all our products in-house in the Netherlands. We focus on collaborating primarily with local businesses to source our parts, ensuring the highest quality and supporting our community. This commitment allows us to maintain the high standards you expect from our products. We understand that continuous research into EMDR techniques and their effectiveness is crucial. That's why we are dedicated to constantly improving our products to meet your evolving needs, ensuring our equipment incorporates the latest advancements in the field. Customer service is at the heart of what we do. We promise to respond to your inquiries within one business day and are determined to resolve any issues promptly and effectively. Visit our website at www.emdrkit.com for more information about our products. We look forward to supporting you in your important work as an EMDR therapist.
EMDR Kit, Everything you need as an EMDR therapist
当該企業による記述
- Fast and excellent customer service
- Do not hesitate to contact us. We are always happy to assist, whether you have a question about the EMDR Kit or have a product issue which we can help you with. We always respond within 24 hours.
- Shipping worldwide!
- We ship all over the world for fixed fees.
- Two years warranty
- We offer two years of warranty on our equipment.
- Safe payments
- We make sure payments on our websites are secure and safe. You can pay with creditcard or PayPal and other payment methods.
- 30 day trial period
- You can try out our equipment for 30 days after you have received it. If you do not like it, you can send it back and get a full refund.
連絡先
De Deimten 7, 9747AV, Groningen, オランダ
- 0507502003
- info@emdrkit.com
- emdrkit.com
4.8
優良
1460件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 94％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Navigating website was easily
Navigating website was easily. Shipping was fast and my kit arrived within a week after ordering it.
2026年7月17日
EMDR Kit からの回答
Hi Joshua,
This is so great to hear! 🤩
We ship with priority shipping to make sure that the Kit reaches our customesr as soon as possible.
Thank you again!
Team EMDR Kit
Great product
Great product! Easy app. Wonderful customer service and warranty. If you ever have trouble connecting to your phone, just restart your phone- simple! Would buy again and again!
2026年8月26日
EMDR Kit からの回答
Thank you so much, Molly! 🤩 What an amazing and kind review, we truly appreciate it.
This is indeed a good tip for our Wireless users! ;)
Team EMDR Kit
EMDR Kit からの回答
Thank you for sharing this review!
We ship with priority and always try to make sure that the EMDR Kit reaches it's new destination as fast as possible. :)
Team EMDR Kit
Das bestellte EMDR Kit war sofort da
Das bestellte EMDR Kit war sofort da. Es gab keinerlei Probleme.
2026年7月14日
EMDR Kit からの回答
Super!! Wir freuen uns über Ihre freundlichen Worte und Ihre Bewertung Stefan! :)
Team EMDR Kit
Excellent product and customer care
First of all, the kit is brilliant, but more importantly the customer service I encountered was incredible. I had a problem with my order being held at customs, and the folks at EMDRkit were so helpful and went above and beyond for me. Couldn't recommend highly enough!
2026年8月21日
EMDR Kit からの回答
Hi Hayley,
What an amazing review! 💙 Thank you so much for sharing it.
We are really glad that you like the Kit and that we were able to help you to speed up the customs clearance process a bit. :)
Should you need any assistance in the future; we are here to help!
Team EMDR Kit
L'alta qualità degli strumenti
L'alta qualità degli strumenti, la facilità di funzionamento del programma, semplicità e affidabilità, tutto veramente entusiasmante.
2026年8月25日
EMDR Kit からの回答
Che recensione fantastica! Grazie, Fabio.
Siamo davvero felici di sapere che sei soddisfatto ed entusiasta del nuovo set. 🤗
Il team di EMDR Kit
EMDR Kit からの回答
¡Nos alegra mucho saberlo, María! 🤩
Gracias por compartir esta amable reseña.
El equipo de EMDR Kit
EMDR Kit からの回答
Gern geschehen Linda!
Wir freuen uns über Ihre freundlichen Worte und Ihre Bewertung. :)
Team EMDR Kit
EMDR Kit からの回答
We are really glad to hear, Staci! 🤩
Thank you for sharing this kind review.
Team EMDR Kit
It was a very good service
It was a very good service, fast and kind. The products are good. Only the stand is not very stable.
2026年7月13日
EMDR Kit からの回答
Thank you so much for your kind review, Lisa! We really appreacite it. ☺️
Regarding the tripod, when assembled properly, it should be entirely stable and sturdy.
We will contact you via email to send you a video manual to assist with the setup. :)
Team EMDR Kit
Tamara and he'd her support team was…
Tamara and he'd her support team was very helpful in solving the reject of the Israel custom and in finding proper charger in Israel
2026年8月10日
EMDR Kit からの回答
Thank you for this kind review, Rami! 🤗
We really appreciate it. Our dedicated Customer Service Team is always happy to help.
Kind regards,
Team EMDR Kit
I advise EMDR kit
I advise EMDR kit, especially because of their good after sale service. At the reception of my EMDR kit, I had a problem with the controller thath doesn'twork. I contacted EMDR kit and a few days later i received a new controller.
2026年8月19日
EMDR Kit からの回答
Thank you so much, Aurélie! ☺️
We regret that there was a problem with your new Controller and we are really glad that we could resolve it fast with a replacement.
We wish you lots of success with the new Classic Kit,
Team EMDR Kit
Customer service was immediately…
Customer service was immediately responsive and never impatient with my ongoing confusion.
2026年8月19日
EMDR Kit からの回答
Thank you for sharing this kind review! 🙂
We are always happy to help so please never hesiate to reach out.
Team EMDR Kit
EMDR Kit からの回答
Thank you for your kind feedback, Caroline!
We recommend you to experiment a bit with the speed and intensity settings of the Pulsators to find the one that suits you and your patients the best. :)
Should you have any questions or concerns, our Customer Service is always happy to help!
Team EMDR Kit
I made the assumption that this product…
I made the assumption that this product would change my practice. I have colleagues who reported that this product changed their practice and completely made shifts with their EMDR clients due to greater integration of the trifecta of bilateral stimulation occurring and similarly when one or two options were used instead. However, I would say that for this product line, there are some options that doesn't fit my need ("Chaos" mode) and some options that would be beneficial that aren't there (i.e. amount of pause between pulsars, better bluetooth connection, etc...). I am keeping the product due to the amount paid, the hope that they will come out with updates that won't require a new set, and wanting to give it the best opportunity even when it seems like most of my clients prefer my theratappers.
The delivery service and service was helpful. The product is the part that I have gripes with.
2026年8月19日
EMDR Kit からの回答
Hi Sterling,
Thank you for sharing this review.
We are sorry to hear that the Wireless Set has not entirely fulfilled your expectations.
We always try to improve our products and services so your feedback is really important for us!
We have reached out to you via email as well to address the points you mention.
Looking forward to hearing from you!
Team EMDR Kit
Overall Great Experience
The product is fantastic. The customer service was outstanding! They were very communicative, and helped work through issues (that were not fault of their own) with the delivery process. Have already recommend to others.
2026年8月19日
EMDR Kit からの回答
Hi Adam,
Wow! What an amazing review! 💙🤩
We really appreciate the kind words and the recommendations.
Great to hear that your package was well received and you like the new Kit.
We wish you lots of success with the new Set! :)
Team EMDR Kit
EMDR Kit からの回答
Thank you so much for your review, Ana! :)
Team EMDR Kit
Quick Shipping, Great Product
Replacement tappers sent quickly and didn't break the bank! Easy to order and now I have a working system again. Thanks!
2026年7月7日
EMDR Kit からの回答
It's wonderful to hear, thank you for your kind feedback, Amanda! 🙂
Kind regards,
Team EMDR Kit
EMDR Kit からの回答
Thank you so much, Line! ☺️
Team EMDR Kit
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