I have recently ordered packages from emerald pods and tje service has been great the orders arriving the next day, i also thought the pricing and the bundles / deals they had were really good. would... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Quick and cheap delivery and havent found snus cheaper anywhere else. One time i had problems the company sorted it out immediately with no extra cost
Veldig bra service her, hjelper deg med en gang og tar det seriøst. Jeg bestilte til Norge og de hjalp meg så mye dem kunne slik jeg fikk den informasjonen jeg trengte. Veldig bra og anbefaler denne s... もっと見る
Brilliant pricing and fast delivery only 4 stars because the selection could be a bit broader but I’m sure they’ll get more in the future
企業情報
当該企業による記述
Welcome to our Irish nicotine shop, your trusted source for high-quality nicotine pouches. We offer a wide variety of flavors and strengths, ensuring you find the perfect product to suit your taste and preferences. Whether you’re new to nicotine pouches or a regular user, we’ve got everything you need. Our mission is to make your shopping experience as easy and reliable as possible. We offer fast delivery across Ireland, so you can enjoy your favorite nicotine pouches without delay. We also pride ourselves on providing excellent customer service. If you have any questions or need assistance, our friendly team is here to help. Shopping online with us is convenient and secure. We’re dedicated to ensuring that every order is handled with care and that our customers are always satisfied. Join our growing community of happy customers and discover the convenience of buying nicotine pouches online. Your satisfaction is our top priority, and we look forward to serving you!
連絡先
Castlelands park way, アイルランド
- 0871021606
- info@emeraldpods.ie
- emeraldpods.ie
ネガティブなレビューの 100%に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Broken Website and Useless Support
I had a very frustrating experience with this company. During checkout, their website glitched my PayPal payment was processed, but I was redirected back to the checkout page without any confirmation or order details.
I contacted customer support and clearly explained what happened, expecting them to investigate the transaction on their end. Instead, they dismissed my explanation and accused me of attempting to scam them, claiming the payment didn’t appear valid even though it was processed through their own system.
This response suggests a lack of understanding of their own payment process, which is concerning for any business handling online transactions. Rather than looking into a legitimate issue, they chose to be defensive and unhelpful.
Between the broken checkout system and the unprofessional, accusatory customer service, I would not recommend using this site. If something goes wrong with your order or payment, don’t expect a fair or thorough resolution.
Additionally, many of the positive reviews for this company appear unusually generic or repetitive, which raises concerns about their authenticity.
Edit: Hi Gabriel,
I want to address a serious concern regarding how this situation has been handled.
I was accused by your team member, Oskar Kurzelewski, of attempting to scam your company. That is a significant allegation, and it is not accurate.
To be clear:
* I followed the checkout process on your website as instructed
* I was guided by Oskar regarding the payment setup, including the use of PayPal
* A charge was successfully processed from my bank account under the name “Emerald,” which corresponds to the transaction I completed
In your previous message, you stated that PayPal is not offered as a payment method. However, I was directly instructed otherwise by your team, and I proceeded based on that guidance. This contradiction is part of what needs to be clarified internally.
Given this, being dismissed and accused of dishonest behavior is not appropriate, especially when there is clear evidence that a payment was made through your checkout flow.
If there is confusion about how your payment system or processors appear on a customer’s bank statement, that should be reviewed internally rather than resulting in accusations toward customers.
I also want to point out that I reached out previously with this information and did not receive a response. However, I did receive a reply after posting a negative review. That sequence is concerning, as it suggests the issue was not being addressed until it became public.
I am asking that this be properly reviewed, and that the accusation made against me is acknowledged as incorrect.
I am happy to provide all supporting screenshots and records if needed.
Thank you

EmeraldPods からの回答
Very nice and very Good quality
Veryyy good came fast
Very good arrived super fast and I got…
Very good arrived super fast and I got a free pack with it will purchase again
Brilliant pricing and fast delivery…
Brilliant pricing and fast delivery only 4 stars because the selection could be a bit broader but I’m sure they’ll get more in the future
Absolutely brilliant!
Absolutely brilliant!! Super fast delivery and a wide variety of products.
Recommend
Fast delivery and nearly immediate response on customer service. Top of the game.
Great snus at great prices
The snus was delivered very quickly (next day when bought at 11pm the day before) and was cheap for what was bought 2 tubs for a bit more than tenner with shippingwhich is much better than shops and more convenient
Good experience
Good prices, it arrived fast. I contacted their support team and they answered almost immediately, great experience with them so far.
It was good !
I havet got my packet jet but they…
I havet got my packet jet but they where quick to answer
Very cheap and good fast delivery.
Haven’t got the order yet but its…
Haven’t got the order yet but its coming today or tomorrow. They answered me Quick and seems to be a really nice Company. Nice prices and They care about the customars. I Will defiently order again. 5/5🤩🤩
Package delivered within 5 hours of…
Package delivered within 5 hours of order. Brilliant service.
Great assistance and response times…
Great assistance and response times delivery time are amazing top notch snus aswell 100 percent recommend.
Shipping was one week and great snus…
Shipping was one week and great snus good responds to my questions
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