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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

2nr Reach RS3's (Base + Rover) delivered in 3 days, Emlid flow + 360 installed, quick Coordinate system adjustments from tech support and its been non-stop since. Awesome gear backed with awesome sta... もっと見る

5つ星のうち5の評価

Buen Dia, soy Originario De Quintana Roo, Mexico, he usado los equipos Emlid rs+ Primeramente en el año 2022 al 2024 y de ahi adquiri 2 equipos el RS2+ y el RS3, como a los 6 meses de uso me fallo el... もっと見る

5つ星のうち4の評価

I bought 2 set of M2 ( including Hex ant., Lora, cable) at first all hardware works fine I've been using it coupled of days on the fifth day of using , one of the M2( rover) has encounter power issu... もっと見る

5つ星のうち5の評価

The Emlid products have been continually developing and improving over the years. I have been using Emlid equipment for almost 10 years and now I use the RS2 line every day. I am very happy with the... もっと見る

企業が回答しました

企業情報

  1. 測量士
  2. 土木技師
  3. 電子機器製造業者
  4. GPS 提供業者
  5. 測量技師

当該企業による記述

We enhance RTK GNSS and rely on land surveyors’ experiences to engineer modern geomatics tools.


連絡先

4.7

優良

TrustScore 5段階評価の4.5

96件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち3の評価

Base con ninguna solución y sin captar satelites

Hola buenas, tengo un problema con la base la cual al encenderla no capta satélites, arroja como ninguna solución uno deja calcular coordenadas en ningún modos, a alguien le a pasado?

2024年8月20日
自発的なレビュー
Emlid ロゴ

Emlid からの回答

Hola Fabián, soy Julia de Emlid. Lamento que esté teniendo problemas con su Reach. Sería genial si pudiera compartir más detalles: ¿La unidad se ha comportado de esta manera desde el principio? ¿Sucede bajo un cielo despejado? Por favor, contáctenos en support@emlid.com para que podamos investigar y encontrar una solución. También envié una solicitud de contacto a través de Trustpilot. ¡Saludos! Julia

5つ星のうち4の評価

Thanks for support

I just wanted to say i was pleasure the emlid support team. I was having some issues updating Arduplane 4.5.4 version for UAV and i sent e-mail to emlid support they are come back in 3-4 hours like a WhatsApp conversation:) Problem solved!

2024年7月4日
自発的なレビュー
Emlid ロゴ

Emlid からの回答

Thank you for your kind words and recognition, Sinem.
The satisfaction you get from having your problem solved is the same joy we experience in solving it. We love to help. Feel free to reach out anytime.

Jorge
Emlid

5つ星のうち5の評価

The future of surveys

Thank you Emlid for democratising access to survey grade equipment. It is amazing to see how you guys developed a system that is accurate and intuitive to use. A much more pleasant experience compared to other brands that cost 3 times more.

2024年6月12日
自発的なレビュー
5つ星のうち5の評価

Affordable surveying solutions with great features and excellent support 🙌

The hardware and software is very good, flexible and you get a very affordbale surveying solution. Excellent customer support combined with the community forum means you are never stuck with a problem, there is always help available.
If you're using drones for surveying, you can't go wrong with integrating Emlid hardware and software into your workflow. 🙌

2024年6月4日
自発的なレビュー
Emlid ロゴ

Emlid からの回答

Thank you for your feedback, Jason, so nice to hear that!

5つ星のうち5の評価

Great product

Great product, great service and great support team. The best i ever seen

2024年6月3日
自発的なレビュー
Emlid ロゴ

Emlid からの回答

Thanks a lot, Hébert, your kind words inspire us to do better every day!

5つ星のうち5の評価

A nice product

Good product, awesome support!

2024年5月22日
自発的なレビュー
Emlid ロゴ

Emlid からの回答

Thank you, Patrick! It’s always great to read such positive feedback. Creating a good product is not just a goal for Emlid—it’s our starting point. Hearing this from you shows that our team's dedication and support are paying off. Thank you so much!

5つ星のうち1の評価

Accuracy error with permanent base…

2 months ago i installed permanent base station with RS2. last 3 weeks i am noticing with NTRIP connection after 39 KM i am not getting the accuracy in fixed solution,

i mean when the solution simultaneously going to flot and fix after some time when i re-check in fixed solution stackout previous points are not in exact coordinates around 12to13 cm some times it will goes 43cm

2024年5月15日
自発的なレビュー
Emlid ロゴ

Emlid からの回答

Hi Saiteja, I'm Jorge, from Emlid. Thank you for your review.

I'm sorry to know things aren't working as expected. I can understand such discrepancies from previous measurements can be frustrating. As you know, several variables are at play in the field influencing accuracy. Not all are directly related to the equipment itself.

Further investigation and context are needed to understand the reason for the results you are experiencing. Since you are currently in contact with our support team, let's trust their expertise to determine the underlying cause of this situation and give you feedback on how to proceed.

Our Community Forum and Emlid Official User Group are also excellent sources of support, not only from Emlid but also from other users in the community. I hope to see you there. You're welcome!

5つ星のうち5の評価

N#1 Emlid !

Thanks to the Emlid products, I performed much research that would otherwise have been impossible due to operational costs. Accurate and affordable products used in most fields of geoscience are something really new on the market but the most noticeable aspect is also their rigour and reliability provided to the users thanks to the support team.
My Experience with Emlid started in 2019, and up to date, their help and support have guaranteed the progress of my research project.
If you are new to the world of positioning systems and want to invest your money correctly, start from Emlid!

2024年4月23日
自発的なレビュー
5つ星のうち5の評価

Emlid is a rare company

Emlid is a rare company in the world of technology that forms lasting relationships with its customers in efforts to feed their innovation. I’ve been a customer since 2018 and their consistent progress is a testament to their devotion to excellence of product and customer support.

2023年8月16日
自発的なレビュー
5つ星のうち2の評価

There should have UTM data input option…

There should have UTM data input option in base setting, like other brands. It is important to have the common facilities on the software.

Some GSM network isnt working as it should be

2024年3月2日
自発的なレビュー
Emlid ロゴ

Emlid からの回答

Hi Geosense! We do support UTM data input. Thank you for reaching out in our Community Forum and allowing us to clarify that. It's one of the best ways to get support from Emlid and useful insights from the community.

Concerning the GSM network issue, our receivers work well with several SIM cards. Certain card types may require specific configurations. We hope our tips on that were also helpful to let you get the most of your Reach. Feel free to reach us again in any of our support channels.

Jorge, Emlid

5つ星のうち5の評価

Hello friends!!

Hello friends!!! My name is Richard. I'm here in the State of Amapá - Amazon - Brazil. I want to share my experience with Emlid.
I am a Geoprocessing Technologist and we need equipment that is connected to each other, working together. Regarding this, I found the Emlid Reach RS2 Receivers to be a great workflow in connection with my Autel Robotics Evo 2 Pro RTK V3 Drones. Where I can work in perfect harmony. However, we have something peculiar here in my region. We are separated from the rest of Brazil due to the immensity of the Amazon River and the large number of areas flooded by the tributaries of the Amazon River. For this reason we have our own Datum here.
In the last few days I contacted Emlid support to create a hgeoHNOR - Santana geotiff model. That would make our lives easier around here. As always, I was well received and the response was positive for our order, which was made with excellent performance information about the Emlid Flow 360 workflow. Which showed excellent accuracies in the construction of the hgeoHNOR Model - Imbituba, which is the Datum of the rest of Brazil.
It's great to know that we can count on dedicated professionals who are always willing to help. That's why I want to share my experience with this Company. Made by professionals who respect their customers.
Muito obrigado.

2024年2月19日
自発的なレビュー
Emlid ロゴ

Emlid からの回答

Hi Richard! Jorge from Emlid here. It's great to read your words about us and your experience. Thank you for that. We work hard to put you guys at the top of our priorities, and it always makes our day to have users give this kind of feedback, and show it pays out to walk that extra mile.

We hope that your initiative can help not only your work but also other Emlid users in your area. This is how we evolve together.

Muito obrigado pelas palavras, e pela iniciativa!

5つ星のうち1の評価

Reach RS3

Located in Australia. Purchased reach rs3. Straight out of box issues with internal modem not working correctly. Tried to get support, no contact phone numbers only email contact. Very minimal support, kept requesting us to try something, run a report and send it to them. Then once complete wait for response 2-3 days, then try something else run report. We discovered a work around using external modem. We wasted 30-40 man-hours trying to resolve issue.

In summary 1 month later, still not resolved, still internal modem doesn't work.

Unit when booting up takes 3-5mins to get fix and recieve corrections.

Unit is getting used on a 3 month data collection project. Worker refuses to use tilt compensator as its too slow and takes too long to get fix/ activate tilt. Compensator. Worker stating it takes maybe 30s-1min, between point collect to activate get fix/tilt at the next point.

Also noticed a number of points collected state the unit is in fix, but obvious from elevation that it's not in fix, with measurements 20m higher than they should be. Now we have to go recollect these points in a town 45mins away, therefore creating more rework at our expense.

In summary the apparent savings in purchase price for this unit, compared to a reputable brand are quickly eaten up with features that do not work properly increasing required manhours to complete tasks.

2024年2月8日
自発的なレビュー
Emlid ロゴ

Emlid からの回答

Hi Rick,

This is Jorge from Emlid. Let me say I totally understand the urgency to resolve the issue and the impact the situation had on your current work.

But sometimes a quick answer may not be feasible, as further investigation is required to fully understand what is going on. That is why support suggests some actions or requests system reports to dig further into the problem.

It appears that the primary issue you're facing is related to the internet connection provided by the device modem. This is likely affecting the fix solution and, consequently, tilt compensation.

I reviewed your contacts with our support team, and it seems your unit has just arrived at our dealer for testing. Rest assured, further feedback will be provided from this point onwards. Please stay in touch.

Should you encounter any additional issues or have further questions, please don't hesitate to reach out. And thank you for your review.

5つ星のうち5の評価

Me gusta el equipo RTK emlid

Me gusta el equipo RTK emlid, no se me dificultó mucho aprender a usarlo ya que yo por muchos años ya habia usado equipo GPS aunque de otra marca y de posproceso, me encanta la precisión aunque sabemos que su limitante es la distancia corta debido a su antena lora. gracias

2023年8月27日
自発的なレビュー
Emlid ロゴ

Emlid からの回答

Hi Juan, thank you for your words and for choosing Emlid's products! We're delighted to hear how easy they were for you to work with. We seek to make our products user-friendly, and it's gratifying for us to see users recognize that effort.

Regarding LoRa, as you know its range depends on several environmental conditions: forest canopy, hilly terrain, or power lines can affect performance. Typically, it works reliably at distances up to 8 km from the base station.

However, some users managed to go far beyond that reaching impressive baselines in open areas. We have a blog article on this topic that you can read here: https://blog.emlid.com/pushing-the-limits-of-lora/

5つ星のうち1の評価

Useless app

Useless app, sorry but what you can do with this app?

2024年1月14日
自発的なレビュー
Emlid ロゴ

Emlid からの回答

Hi Sorin! We are sorry to hear that you had a bad experience with our app. Can you elaborate on what exactly went wrong? Is there a specific feature missing? Or did you have general issues with the app?

5つ星のうち5の評価

Emlid’s quality/price is unbeatable.

I’ve worked with the RS2, RS2+, and RX to complete land surveying projects in southern Louisiana. It’s impossible to find the build and performance quality at such an affordable price point.

2024年1月13日
自発的なレビュー
Emlid ロゴ

Emlid からの回答

Thank you for your kind words and for choosing Emlid, Jared! We're thrilled that our gear helps you get the job done. Cheers!

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