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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

2nr Reach RS3's (Base + Rover) delivered in 3 days, Emlid flow + 360 installed, quick Coordinate system adjustments from tech support and its been non-stop since. Awesome gear backed with awesome sta... もっと見る

5つ星のうち5の評価

Buen Dia, soy Originario De Quintana Roo, Mexico, he usado los equipos Emlid rs+ Primeramente en el año 2022 al 2024 y de ahi adquiri 2 equipos el RS2+ y el RS3, como a los 6 meses de uso me fallo el... もっと見る

5つ星のうち4の評価

I bought 2 set of M2 ( including Hex ant., Lora, cable) at first all hardware works fine I've been using it coupled of days on the fifth day of using , one of the M2( rover) has encounter power issu... もっと見る

5つ星のうち5の評価

The Emlid products have been continually developing and improving over the years. I have been using Emlid equipment for almost 10 years and now I use the RS2 line every day. I am very happy with the... もっと見る

企業が回答しました

企業情報

  1. 測量士
  2. 土木技師
  3. 電子機器製造業者
  4. GPS 提供業者
  5. 測量技師

当該企業による記述

We enhance RTK GNSS and rely on land surveyors’ experiences to engineer modern geomatics tools.


連絡先

4.7

優良

TrustScore 5段階評価の4.5

96件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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5つ星のうち5の評価

Emlid Hardware and Software Just Keeps Getting Better

Emlid hardware and software fit our science needs perfectly at a price our project budgets can afford. And, support is wonderful. When I struggle, I want the Emlid Community forum to be aware so I post their first and the Emlid Support team are watching and respond immediately. The three way connection with Community and Support is amazing. The whole Emlid team keep iterating and evolving and the products and ecosystem just keep getting better and better. Thank you. Joe from Denver, Colorado

2023年10月29日
自発的なレビュー
5つ星のうち1の評価

Wrong Coordinates ,especially wrong heights with Emlid RX

I am a surveying Ingenieur for about 50 years in Germany with an own engineering office. The last 25 years, I worked with Leica Gps. If this shows a fixed condition, it was perfectly right. Since 2 Years I work at first with Emlid RS2, with which I had no problems, and finally till now with the RX-Rover. Every 2nd Project, I have now Problems. The RX shows the green Light - the Data shows a FIX, but the Coordinates are wrong, sometimes about 5m in the height. My Dealer knows other Customers with the same problem! Emlid ist not willing to solve this big problem -why? They got the data to fix the problem, but they argue and argue a lot, saying it's the customers error. They say, that it's right to show a fix for one more minute after fix-conditions has gone...- although it could be meanwhile in single condition ! Please, please think about that and correct your opinion!! I like to work with the RX, but in the moment you can't trust the results. Please fix ist. If there's no fix condition , change it immediately not showing the green light! A green light as a traffic light means go! and not perhaps stay or don't go. Green is green and not maybe yellow , maybe red!! The customer MUST trust the green light. IF you go on like that -as you write- nobody will trust you anymore. That would be really a pity.

Answer to Your statement from 20-10.23:
We never had direct contact, only through my dealer messprofiservice Germany, who sent you all the data necessary to comprehend the problems. They sent You some examples with the wrong data ,all attributed as "FIX". For example : in the middle of a Roadend (turnabout) , it was 5m different in the Heights from the the roadsides (only 3m distance), and all had a fix condition! The real local difference is about 4cm !

My dealer has contact with you at the Intergeo Berlin some days before to discuss this matter.

2023年9月1日
自発的なレビュー
Emlid ロゴ

Emlid からの回答

Hi there!
We're sorry to hear you had a frustrating experience with our products. Our devices are designed to provide centimeter-level accuracy, and what you're experiencing is not expected behavior for Reach RX. We definitely want to investigate it further.
Unfortunately, we could not identify any previous messages from you in our support inbox. We have requested more details from you via Trustpilot. Please provide your email address so that we can find your case, double-check all the data, and conduct a thorough investigation of the issue.

5つ星のうち5の評価

Excellent company

The equipment, the people are all top of the line. They're up there with the BIG DOGS, but not priced like it. I would DEFINITELY recommend their products and people. Their tech support goes beyond the call to make sure their customers get all the help they need!

2023年10月5日
自発的なレビュー
5つ星のうち2の評価

They can’t really be trusted

They sold the RS2 as having an IMU, it’s still doesn’t do ANYTHING. Instead they realised a rebranded RS2+ as a version “RS3” having tilt(IMU function) and that can only be used in their own app, it could really be used with other apps if they wanted it to but they charge a premium to use their app!

2023年9月26日
自発的なレビュー
Emlid ロゴ

Emlid からの回答

Hi Andreas! Unfortunately, just having an IMU chip inside is not enough to provide tilt compensation. Tilt compensation and IMU are not the same. The IMU in the Reach RS2/RS2+ is not accurate enough to be used for tilt compensation. It requires completely different hardware to implement this feature. This is why we never promised tilt compensation in Reach RS2/RS2+. The Reach RS3 is not a rebranded RS2+, but a completely new device.

At the moment, tilt compensation is indeed only available in Emlid Flow, but it is fully functional in the free version of the application.

We are sorry if our communication on this topic was not clear enough and misled you at any point.

5つ星のうち4の評価

I bought 2 set of M2 ( including Hex…

I bought 2 set of M2 ( including Hex ant., Lora, cable) at first all hardware works fine I've been using it coupled of days on the fifth day of using , one of the M2( rover) has encounter power issue , so i post it on the Emlid community , and they replied my concern about the hardware and guide me thru the process, I am happy for the quick response of the emlid support, and don't hesitate to reach out their emlid support team they accommodate well our concern,
more power Emlid team. Shalom!

2023年7月20日
自発的なレビュー
5つ星のうち5の評価

An Unwavering Vote of Confidence for Emlid’s GNSS Receivers

Over the last four years, Emlid has impressively carved out a solid reputation in the GNSS receiver industry, largely owing to their superior value proposition. The cost-effectiveness of their devices, in conjunction with their advanced capabilities, is unmatched in the market today. This has been the result of Emlid’s unwavering dedication to innovation and superior product quality.

Four years ago, we made a strategic decision to integrate Emlid products into our operations. Time and again, this choice has been validated by the robust and consistent performance we’ve experienced with their devices.

The RS2+ unit, in particular, exemplifies Emlid’s inventive spirit and deep understanding of industry needs. This device offers broad capabilities while maintaining outstanding reliability, a feature we greatly value. Similarly, the RX units, our recent addition to several projects, have garnered positive feedback, thereby reaffirming our trust in Emlid’s expertise.

Currently, we utilize over 40 Emlid devices across our operations. Our positive experiences thus far solidify our commitment to continue using Emlid products in the years to come. In terms of software, Emlid Flow has proven to be a standout with its myriad features and intuitive interface. The continued enhancements in Emlid Flow are commendable, and we eagerly anticipate the addition of more features. We are confident that with these enhancements, we will soon be able to replace other survey/data collector applications entirely.

Emlid consistently surpasses our expectations with their wide range of high-performing products and dedication to continual improvement. The unique blend of robust devices and feature-rich, user-friendly software with affordable price point positions them as our preferred choice in the industry. We’re excited to see the innovative solutions that Emlid will introduce in the future.

2023年6月16日
自発的なレビュー
5つ星のうち5の評価

Got the RS2+ so that I could put a…

UPDATE May 23

Applied APN to input as recommended. Worked great! Thanks.

Got the rs2 Plus so that I could put a SIM card in and get access to NTR IP without having to use my cell phone. Was very disappointed to find out that there's no provision for compatibility on the Verizon network

2023年5月1日
Emlid ロゴ

Emlid からの回答

Hi Bill, thank you for your review! We carefully looked into your request with our support team and found that the issue was successfully resolved by adjusting the APN settings.

If you have any further concerns or need assistance, please feel free to reach out to us anytime at support@emlid.com. We're here to help!

5つ星のうち5の評価

Exclente seguimiento a mi compra

Exclente seguimiento a mi compra, a pesar de que en el momento en que realice mi pedido sabía que no habi en existencia, me informarano de la fecha probable en que contarian con stock, muy atentos y comunicación clara.

2023年4月9日

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