Emplas レビュー 

Many Thanks to the Emplas team of drivers that delivered our frames & glass last Tuesday. What a great team & an asset to Emplas.

They turned up on time in an Emplas branded lorry neatly presented in Emplas uniform. They quickly assessed the area outside of our unit & parked the lorry in a way to make unloading efficient, whilst being mindful of other businesses on the industrial estate who needed to move around the site.

Both drivers were cheerful, friendly & once they had confirmed the order with us they swiftly set about helping with unloading. There was a constant flow of good humour & willingness to be helpful. They genuinely seemed to enjoy their job & that showed in their behaviour & attitude towards the task.

Thanks Emplas

I emphatically recommend Emplas, quality industry leading products with top customer service and support.

Using there in house window designer is easy. If there are any issues or needing some advice on products or your order they are always there to help.

Our customer support agent Hazel is always friendly and quick to assist when needed. The products come in when requested but if there are any problems with the order, they are quick to inform and confirm then next date it will be in.

Quality products, reliable service and very helpful staff. Helen Farden is an asset to your company. Also great marketing support.

very sound informative company

Generally good service. If there is an issue there is always someone who is able to sort the situation quickly.

Emplas are a reliable professional supplier and manufacturer. Staff are knowledgeable and helpful, product quality excellent.

Out of the 14 new windows we had from emplas only 2 of them didn't have defects. The replacements even came with more defects, the replacement of the replacements came with defects. Doors won't shut properly due to a manufacturing issue with the seals. We had a rep out to look at the defects 'its all within tolerance' was all he said but he did agree to replace a window which was bowed by more than 6mm. The replacement came with a big chip out of it! Absolutely useless. Cheaply manufactured rubbish.

The most unprofessional and dysfunctional company I had to deal with. can purchase the right part and asked me to wait all day long for the engineer who then came to my house and just sat there telling me he has not got the right part in hand ...
Their windows are awful and so is their After Care team.

Having read the negative reviews about Emplas, I thought it only fair to set the record straight.
Emplas are a manufacture and supply company and do not carry out installations which is where most of the negative comments seem to be based.
We have been using Emplas as our main supplier since 2008 and must say they are the most professional outfit we have ever dealt with.

I have a new build from TW which Emplas is responsible for all Windows, including the bi-fold doors.
The bi-fold doors are poorly installed. Have asked Emplas to visit couple times but never get fixed.
The bi-fold doors are unable to lock recently, have submitted tickets through TW. The Emplas contact is not responding at all for weeks.
Really not recommended if you have a choice

What a joke. Bi folding doors measured up short, and other manufacturer faults.
Trading standards is now getting involved. Please avoid the stress and stay away from this uneducated company that has no quality assurance nor customer service.

I wanted to thank Mike for his tremendous knowledge and experience today as he helped us choose our new front door. He was patient and couldn’t do enough, really explaining everything so well. Also, the showrooms were very spacious and full of amazing products. Prices were great to. Well done Emplas, looking forward to having our new front door fitted in future weeks.