After writing a review on Trust Pilot complaining earrings I had ordered as a present on 20th January had never arrived, they have finally arrived today! Enamour ignored my emails chasing order and f... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
100% certified scam, and I'll explain why: This company buys cheap jewellery from shops like Temu and sells it on at much higher prices. The products they send don't match the images or descri... もっと見る
I placed an order on the 8th December, received the generic response regarding confirmation of order and that dispatch is usually within 3-5 working days. Gave them 15 working days to send out my orde... もっと見る
After reading the reviews on here, I was very worried that my order would not show up. I was never sent any tracking information but my order has just turned up after 10 days. It definitely is not wor... もっと見る
企業情報
当該企業による記述
At Enamour, we believe that every piece of jewellery tells a story, and we're here to help you find the perfect one. From timeless classics to contemporary treasures, our online store offers a world of enchantment at your fingertips.
連絡先
Paul Street, EC2A 4NE, London, 英国
- info@enamour.group@gmail.com
- enamourjewellery.com
1.7
ひどい
33件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Absolutely awful ...ordered two pairs…
Absolutely awful ...ordered two pairs of earrings, only one pair received . Tried emailing twice and no reply or acknowledgement at all! Will never purchase again!
2025年4月5日
自発的なレビュー
I still have not received my order and…
I still have not received my order and they dont reply when you contact them.
2025年3月24日
自発的なレビュー
This is appalling service
This is appalling service. I have never got the order and no reply to my emails. I had to contact the bank and sorted with them.
2025年2月14日
自発的なレビュー
If I could give 0 stars I would
If I could give 0 stars I would. I ordered something for Christmas…didn’t arrive and I’ve had no contact from them after sending about a million emails. Ridiculous! DONT TRUST IT
2025年1月4日
自発的なレビュー
No earrings , no response …
Ordered earrings in time for Christmas . Not received goods cannot get through to them on line or via phone
2024年12月23日
自発的なレビュー
It's a SCAM
It's a SCAM, be aware!!
You place the order, you pay, but they NEVER deliver the items. Phone and email on their website are not working.
2024年11月11日
自発的なレビュー
Enamour Jewellery からの回答
Hi Christos,
I am very sorry to hear you have not had a good experience with us, we have recently experienced some issues with our email accounts where emails are not being received by customers.
I can see from our system that two emails were sent out to you regarding your order which were not delivered. This issue has now been resolved by our IT department and you should have received an email with details of your order.
We apologise for the inconvenience this has caused, please do email us at info@enamourjewellery.com if we can assist any further. From our records I can see that the item is due for delivery within the next week. I am very sorry again for the delay
Kind regards
Enamour Customer Support Team
Abysmal service
Ordered a bracelet. No update after the order was placed. No response to emails issued and a week later , still nothing. Not even an acknowledgement. PayPal sorted a refund immediately on lodging a dispute.
2024年1月4日
自発的なレビュー
Enamour Jewellery からの回答
Hi, I am sorry to hear you have not had a good experience with us. I am unable to identify your order with the name or details you have provided and we do not have any record of a Paypal claim from January this year.
If you could please email us the details at info@enamourjewellery.com we will look into why you did not receive this item to ensure it does not happen again
Kind regards
Enamour Customer Support Team
Amazing gold-plated earrings
I recently bought a pair of gold-plated earrings from Enamour and I couldn't be happier! The craftsmanship is excellent - I have been wearing these earrings non-stop and you can really tell the quality is exceptional.
The team were really friendly and Adam from customer service was helpful throughout the whole process. They were quick to respond to my queries and they went above and beyond to ensure I was happy with my order.
I highly recommend this site for anyone in search for top quality jewellery!
2023年9月28日
自発的なレビュー
Enamour Jewellery からの回答
Thank you so much for a lovely review, we will be sure to let Adam know of the feedback you have provided! Thank you for shopping with us :)
Beautiful jewellery
Beautiful jewellery, I bought some pieces to wear as every day pieces and I love them! Great quality, I've worn them every day since they arrived and they haven't faded at all, very comfortable to wear
Highly recommend and I'll be back to purchase more! Thank you
2023年10月1日
自発的なレビュー
Enamour Jewellery からの回答
Thank you for your kind words! We are so pleased you enjoy shopping with us :)
Amazing designs and quality. Such a nice store!
Bought my everyday jewellery from enamour. What started as 1 order, i ended up buying a lot more 😂. Its seriously next level- level gorgeous. adds major glam to my look, and i get compliments all the time. Get it, you wont regret it.
2023年9月26日
自発的なレビュー
Enamour Jewellery からの回答
Hi Katie, thank you so much for a lovely review, we are so pleased you like the products!
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。