Encore Pet Food レビュー 

48
TrustScore 5段階評価の3.5

3.4

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5つ星のうち1の評価

This food was the only option my two ragdolls would eat, except for the chicken selection, which they never liked. They enjoyed some of the fish selection. However, with the new Encore delivery, I not... もっと見る

企業が回答しました

5つ星のうち3の評価

I have a 19yr old cat very fussy eater hates meat.... I buy this thinking OK give a try as it says its got broth as my meow only likes the juices an leaves the meats found not much broth if any in o... もっと見る

5つ星のうち5の評価

My very fussy dog absolutely loves the meat selection in gravy pouches and we can’t praise it enough! We have tried so many different dog foods but this is the only one she will eat and cleans the bow... もっと見る

5つ星のうち3の評価

Our cat loves the taste of the portion tin cans (tuna variant), but be careful! Many fishbones found inside (5 or more), which could potentially be dangerous. Bought at Albert Heijn in the Netherlands... もっと見る

企業が回答しました

企業情報

  1. ペットショップ

当該企業による記述

At Encore we believe that mealtimes should be a highlight of the day for all the family – pets included! That’s why we have created a range of exciting recipes that will have your four-legged friends racing you to the bowl! Every pouch, tin and pot is filled with 100% natural ingredients and more real meat. Your pet will love what’s inside Encore.


連絡先

3.4

まあまあ

TrustScore 5段階評価の3.5

48件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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ネガティブなレビューの 50%に回答しています

通常1カ月以上経ってから回答

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.4

すべてのレビュー

(48)

過去12か月のレビュー数: 16

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

All items delivered in good time

All items delivered in good time, thank you.

2026年6月8日
Encore Pet Food ロゴ

Encore Pet Food からの回答

Thanks for your review! We're glad everything arrived in good time and that you had a positive experience with us. We really appreciate your support 🐾

5つ星のうち1の評価

Quality of food radically declined

This food was the only option my two ragdolls would eat, except for the chicken selection, which they never liked. They enjoyed some of the fish selection. However, with the new Encore delivery, I noticed the packaging and formula have changed. What used to be "prawns and tuna" is now just "tuna," and the food looks and smells different. Unfortunately, my cats are now leaving their bowls full and no longer like it. I am disappointed with the brand and will not purchase again.

2026年6月11日
自発的なレビュー
Encore Pet Food ロゴ

Encore Pet Food からの回答

Thank you for your feedback. We're sorry to hear your cats are no longer enjoying the recipes they previously loved. We understand how disappointing this must be and appreciate you taking the time to share your experience. Our team has sent you an email to request further information to look into this 🐾

5つ星のうち5の評価

All 4 my ragdoll cats love the encore…

All 4 my ragdoll cats love the encore tuna and crab meat has ragdoll cats very picky put fish on top chicken so eat it all also buy mix box 48 mix fish which they love and very good quality is bit expensive to buy but worth it when they look very healthy and fur do buy another make has well do ragdolls being very picky eaters

2026年4月25日
自発的なレビュー
Encore Pet Food ロゴ

Encore Pet Food からの回答

Thank you so much for taking the time to share your experience! It’s wonderful to hear that all four of your Ragdolls love our Tuna & Crab flavour! It means a lot that you feel the quality makes it worthwhile choosing Encore for your feline friends 🐾

5つ星のうち5の評価

Wow ! Amazing !

Wow. Fussy frenchie would eat no dog food at all tried every brand possible - came across encore and thought I’ll give it a go- I’m glad I did ! She licks the bowl clean ! This has saved me so much stress over thinkign what she can eat ! Amazing and looks like human food

2026年4月18日
自発的なレビュー
Encore Pet Food ロゴ

Encore Pet Food からの回答

Thank you for your review! We're delighted to hear that your Frenchie is enjoying Encore after being such a picky eater. It's great to know we've helped make mealtimes easier and less stressful for you. Thanks for giving us a try!

5つ星のうち2の評価

Too much water, drop in quality

Recently the food, which was once good quality, has an excessive amount of water and little food. This has happened with a few cans recently. I have photo of it, but can't add photos here. Chicken and fish tins.

2026年3月21日
自発的なレビュー
Encore Pet Food ロゴ

Encore Pet Food からの回答

Thank you for bringing this to our attention. We're sorry to hear that some of the chicken and fish tins haven't met your expectations. We take our quality seriously and would like the opportunity to investigate. Please get in touch with our customer care team and we'll be happy to look into this.

5つ星のうち3の評価

Watch out for lots of fishbones

Our cat loves the taste of the portion tin cans (tuna variant), but be careful! Many fishbones found inside (5 or more), which could potentially be dangerous. Bought at Albert Heijn in the Netherlands.

2026年2月23日
自発的なレビュー
Encore Pet Food ロゴ

Encore Pet Food からの回答

Thank you for bringing this to our attention. We're glad your cat enjoys the tuna recipe, but we're sorry to hear that you found several fish bones in the product. We understand your concerns and would like to investigate this further. Please reach out to our customer care team with the product information and we'll be happy to assist.

5つ星のうち5の評価

Was sent a tuna loin to review

Was sent a tuna loin to review , I broke it into 3 for my 3 cats they absolutely adored it , it was beautiful quality quite fancied eating it myself it looked that good , they eat with with great admiration and really enjoyed it ! Thank you so much

2026年2月21日
自発的なレビュー
Encore Pet Food ロゴ

Encore Pet Food からの回答

Thank you so much for your review! 😻🐟 We're delighted that all three of your cats loved the tuna loin. Sounds like it was a paws-itively successful taste test!

5つ星のうち5の評価

Our precious fluff ball has been on…

Our precious fluff ball has been on this for 2 years - pouches of tuna and never had any issues.

2026年2月2日
自発的なレビュー
Encore Pet Food ロゴ

Encore Pet Food からの回答

It's wonderful to hear that your cat has been happily enjoying our tuna pouches for two years. We really appreciate your continued support! 🐟

5つ星のうち5の評価

Excellent wet food

My cat loves the fish selection, has it everyday and has never had any issues with it. prefers it to untamed. We’ve used it for a year or so now.

2025年12月16日
自発的なレビュー
Encore Pet Food ロゴ

Encore Pet Food からの回答

Thank you for the lovely review! 🐱 We're really happy to hear your cat enjoys our fish selection.

5つ星のうち1の評価

My cat got very sick and had to have a…

My cat got very sick (& the other end) and had to have a trip to the vet after eating the fish pouches. Stopped the food and it stopped. Avoid at all costs.

2025年11月20日
自発的なレビュー
Encore Pet Food ロゴ

Encore Pet Food からの回答

We’re very sorry to hear about your cat’s illness and hope they are feeling better now. This is not the experience we want for any pet. Please contact our customer care team if you haven't done so already so we can look into this properly and support you further.

5つ星のうち5の評価

For Miso - Encore rules.

My cat 😺 will not eat anything else - I've tried almost everything - Marro; Untamed; etc., - Miso use not having it! For her Encore rules - she likes gravy in the morning & jelly any other time. She loves the Tuna / fish options.

2025年8月16日
自発的なレビュー
5つ星のうち2の評価

This is an odd one for me because I…

This is an odd one for me because I have 7 dogs. The three five and under dogs love it and have been fine. My older four also love it, but it made them super sick. Bloody diarrhoea. Took them off the food and they got better within 24 hours. I really think an investigation should be conducted because this seems to be a common review!

2025年8月10日
自発的なレビュー
5つ星のうち1の評価

Made my cat poorly! ☹️

I don’t often write reviews but felt I needed to on this occasion. My cat loved eating encore food BUT it made him really poorly. Being sick and coughing. He even brought up blood. I stopped giving him the food and he got better. Reintroduced it and it makes him poorly again. Will never buy it again and feel bad for giving it to him again now especially from reading other reviews that other people pets have been poorly on it. 😔 There’s something not quite right with your food encore to be making pets poorly!

2025年8月6日
自発的なレビュー
5つ星のうち1の評価

This company charge throught he nose…

They charge throught the nose for their tiny tins and don't even fill them up..so over being taken for granted by this company...fortunately I have discovered untamed a company who cant cram enough food into a tiny tin! If you feel the same about rip off encore I'd advise trying this company

2025年7月16日
自発的なレビュー
5つ星のうち1の評価

Unfortunately my Sphinx cat is very…

Unfortunately my Sphinx cat is very sick after eating the fish tins. Not sure if it’s the rice in it that makes her sick, but it’s not a coincidence that each time she eats this, she is sick.
Cooked her a cod loin and tuna after each time she has been sick and she doesn’t vomit. Not an isolated incident, so will switch her to other foods now

2025年6月29日
自発的なレビュー
5つ星のうち1の評価

Encore cat food

Had my cat on encore in jelly cat food I purchased from sainsbury's in emerson's green bristol suddenly she started to have sickness and diorreah so badly I had to take to vets £118 later I stopped the encore and ...no sickness no diorreah!! My daughter googled this food on trust pilot and read the reviews and realised this had happened to other owners and their pets.

2025年5月14日
自発的なレビュー

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