END. レビュー 

END. からの回答

6日前

Hey Hiro,

Thanks a lot!

Short and sweet, but we love it. 😊

We're thrilled you had a fantastic experience and truly appreciate you sharing your feedback with us.

END.

END. からの回答

2026年7月7日

Hello Yuki,

Thank you for your continued support!

We're delighted to hear you've been able to find great value shopping with us from Japan, especially during our sales and new product launches.

It means a lot to have loyal customers like you returning time and time again.

We truly appreciate your kind words and look forward to serving you again in the future.

END.

END. からの回答

2026年7月7日

Hello,

Thank you so much for your wonderful review!

We're thrilled your order arrived ahead of schedule and in excellent condition.

It's always a pleasure to provide a seamless delivery experience and make our customers happy.

We truly appreciate your support and hope you love your purchase!

END.

END. からの回答

2026年7月6日

Hi Jun,

Thank you for your review!

We're pleased to hear you had a good experience shopping with us.

While short and simple, feedback like this means a lot and lets us know we're heading in the right direction.

We appreciate your support and hope to welcome you back to END. again soon for another great experience.

END.

END. からの回答

2026年7月7日

Hello Yusuke,

Thank you for your review.

We're delighted to hear your order arrived quickly.

Getting great products to our customers without delay is always the goal, so it's fantastic to know we delivered on that occasion.

We appreciate your support and hope to see you back at END. again soon.

END.

END. からの回答

2026年7月6日

Hi there,

Thank you for your review.

We're delighted to hear that your order arrived quickly and that our packaging left a positive impression.

We believe the experience starts the moment your parcel arrives, so it's great to know both the presentation and service met your expectations.

We really appreciate your support and hope to welcome you back to END. again soon.

END.

END. からの回答

2026年7月4日

Hi Daisaku,

Thank you for taking the time to leave a review.

We're so pleased to hear your order arrived quickly and that everything reached you without delay.

We know how important fast delivery is, so it's great to hear we delivered on that expectation.

We hope you love your purchase and look forward to seeing you again soon!

END.

END. からの回答

2026年6月29日

Hi Kentaro,

Thank you for your feedback.

It’s fantastic to hear that your order was carefully packaged and reached you quickly.

We’re pleased that you found the product information helpful and easy to access, as we know how important it is to have all the details you need when making a purchase.

We appreciate you choosing to shop with us and hope to see you again soon.

END.

END. からの回答

2026年6月27日

Hi Takahiko,

We’re really glad that came across, being helpful and quick is exactly what we aim for.

Thanks for the kind words, it’s genuinely appreciated!

END.

END. からの回答

2026年6月27日

Hi Masaki,

I'm really glad to hear that your order arrived quickly from overseas and that you're happy with the speedy delivery.

Thanks so much for sharing your experience!

END.

END. からの回答

2026年6月27日

Hello Kozi,

I'm really pleased to hear your first experience with our online store went smoothly, especially with the help of Google Translate that's wonderful!

It's also great to know your order arrived safely via FedEx, giving you peace of mind.

Regarding the customs duties, these fees are determined by local authorities and can indeed vary from country to country.

The amounts in Japan might be higher or lower compared to other countries depending on their specific import regulations and thresholds.

We always strive to provide clear information about these charges before you complete your purchase.

Thank you once again for choosing us and for sharing your feedback!

END.

END. からの回答

2026年6月27日

Hi Atsushi,

Thanks for your feedback, we’re glad to hear you were happy with the speed of processing and delivery.

For international orders, duties and taxes are set by the destination country and can vary, which is why we outline this in our shipping information on the website before checkout.

We always recommend reviewing this ahead of placing an order, so there are no surprises once the parcel reaches customs.

Appreciate you taking the time to share your experience!

END.

END. からの回答

2026年6月24日

Hi Hidekazu,

Thanks for your review!

We’re glad to hear the sizing worked out just right, always makes a big difference when it fits as expected.

Appreciate you taking the time to share your experience!

END.

END. からの回答

2026年6月23日

Hi Motoki,

Glad to hear everything arrived safely and lived up to expectations.

It’s always good to know the product hit the mark, thanks for sharing your experience!

END.

END. からの回答

2026年6月22日

Hi Ryo,

Thank you so much for your kind words and for sharing your experience with us!

We're delighted to hear that your transaction was quick and smooth from order to delivery.

Enjoy your purchase, and we look forward to welcoming you back soon!

END.

END. からの回答

2026年6月22日

Hi there,

Thank you so much for your wonderful feedback!

We're delighted to know your order arrived promptly and that our careful packaging helped you feel confident with your purchase.

It's fantastic that you could take advantage of the sale pricing as well.

We truly appreciate your continued support and can't wait to welcome you back for your next shopping experience!

END.

END. からの回答

2026年6月12日

Hello Tomoyuki,

Thank you for such a kind message!

We’re really glad to hear you’re enjoying exploring fashion with us, that’s exactly what we hope to make easy and enjoyable for everyone.

Appreciate you taking the time to share this.

END.

END. からの回答

2026年6月9日

Hello Hiroki,

I’m really sorry to hear this was your experience, especially on your first order, that’s understandably disappointing.

What you’ve described definitely isn’t the standard we aim for, and it should have been picked up before dispatch.

Please reach out to our support team with your order details and a few photos if possible, and we’ll make sure this is looked into and put right for you.

We appreciate you flagging this and giving us the chance to turn things around.

END.

END. からの回答

2026年6月3日

Hi Hiroyuki,

Thank you for writing your review and we are very sorry for the disappointment caused by the duties bill imposed.

The invoice that you received from the courier is on behalf of your local custom office.

Most packages entering your destination country are subject to import duties and taxes.

You are exempt from paying VAT on purchases within the UK however, your local customs office will charge you import duties and taxes on these purchases.

Duties and taxes charges are based on several factors including product value, trade agreements, country of manufacture, use of product and the product’s harmonised code, so this could explain why you may not have not been invoiced for your previous imports.

This policy is clearly outlined in the "Help" section of our website, and we strongly encourage all customers, especially those ordering from outside the UK, to review this information before placing an order.
Doing so helps ensure there are no surprises regarding duties.

Unfortunately, import duties imposed by customs are unavoidable and beyond our control so we will be unable to assist in waiving the fee.

Our sincerest apologies again for the disappointment caused.

Kind Regards,
Jamie