Veronica has the patience of a saint! She was kind and patient as we navigated through payment updates for both Energy Ogre & Clean Sky. Promote her! She needs to be training others with her sup... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Amazing customer service, I can’t say enough good things about Wade and his professionalism. For 40 minutes he patiently answered my thousands of questions. Super knowledgeable, helpful and kind. Cust... もっと見る
⭐⭐⭐⭐⭐ Maurice at Energy Ogre made transferring my service so easy! He helped coordinate the transfer while keeping my current service active, giving me one less thing to worry about during my move. H... もっと見る
Energy Ogre helped for several years minimize our Galveston TX electricity charges. Then Wade in Customer Service helped with a refund per our move out of the house last year. They backdated the ref... もっと見る
企業情報
当該企業による記述
Energy Ogre is a Texas electricity concierge that takes the work out of finding and managing the right electricity plan for your home or business. We shop the competitive electricity market, compare plans and providers, handle enrollment and switching, and monitor Texas electricity rates so you don’t have to. Unlike Power to Choose, the state’s online electricity marketplace, Energy Ogre doesn’t just give you a list of plans to compare yourself. We analyze available electricity plans based on your unique usage, cut through confusing terms and gimmicky rate structures, and manage the process on your behalf. Whether you live in Houston, Dallas, Fort Worth, or another deregulated Texas electricity market, we do the shopping and ongoing management for you. Energy Ogre works for its members—not the electricity provider. You pay us a flat membership fee to optimize your electricity plan based on your home’s unique usage and costs. We aren’t paid by retail electricity providers for residential enrollments, so provider commissions or incentives don’t influence our recommendations. Our focus is simple: finding the plan that delivers the best overall value and savings for you. Founded in Texas in 2013, Energy Ogre was built to give electricity customers an advocate in a complicated market. Our members save an average of $954 per year on electricity. If you’re tired of comparing Texas electricity rates, sorting through electricity providers, or worrying about what happens when your fixed-rate electricity plan expires, let Energy Ogre manage your electricity for you.
連絡先
24 Greenway Plaza, Suite 1100, 77046, Houston, 米国
- (832) 975-1000
- membercare@energyogre.com
- energyogre.com
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Maurice answered all my questions about…
Maurice answered all my questions about the new services. Very patience and understanding.
Very friendly and he told me he is a…
Very friendly and he told me he is a real person. It makes a difference to me working with a human.
Customer service was great.
I have nothing but great things to say…
I have nothing but great things to say about Energy Ogre.
Every representative i have spoken to had been exceptionally nice and very helpful.
Veronica has the patience of a saint!
Veronica has the patience of a saint!
She was kind and patient as we navigated through payment updates for both Energy Ogre & Clean Sky.
Promote her! She needs to be training others with her superb customer support skills!
I’m so grateful for the time she spent with me.
~shirley~
Lechequa at Energy Ogre is amazing
Lechequa at Energy Ogre is amazing. It was a pleasure talking with her. She was able to help in the most efficient and kind way to solve my issue.
Amazing customer service
Amazing customer service, I can’t say enough good things about Wade and his professionalism. For 40 minutes he patiently answered my thousands of questions. Super knowledgeable, helpful and kind. Customer service like this needs to be studied by companies everywhere!
Good customer service
When I called in
When I called in, I had a problem with the billing of the electric company I used they extra charge with $200.
Zach help was unbelievable he wanted to make sure I was taken care of perfectly and said I will call you back in a couple days to check on it and he sure did today. The phone rang and he said he got your money back.
Thank you very much
Amazing Service
Wade was fantastic! He understood my needs and immediately knew the direction we should move in. Amazing service and care all around.
Maurice is the man!
I was reviewing my contract
I was dealing with one of the representatives her name is Florence. She is very thorough very kind and she made my situation win-win situation. I have been in the car business all my life and I would have to say her Customer Service is off the charts not only will I give her five stars I think the Superviser that's reading this should actually go ahead and give her a pay raise because of my book. She is the best of the best
Excellent and Worked with Me on Discontinuing upon Move
Energy Ogre helped for several years minimize our Galveston TX electricity charges. Then Wade in Customer Service helped with a refund per our move out of the house last year. They backdated the refund to month after we discontinued with our Retail Service Provider.
Wade was very helpful on Oct/27/2027…
Wade was very helpful on Oct/27/2027 super easy to switch companies
Maurice was patient and thorough with…
Maurice was patient and thorough with my questions and concerns.
Very professional experience
Wade did a great job
Wade did a great job. Very thorough and communicated expectations well
David was so helpful and patient with…
David was so helpful and patient with all of my questions. I was considering cancelling my subscription but talking to him changed my mind.
Good riddance direct energy
They were able to help solve an issue with a very difficult energy provider, in Direct Energy, today! She placed them on my do not use list, and was able to process my last and final payment to direct energy! Good riddance to direct energy!
Great service!
Lechequa was very helpful and took care…
Lechequa was very helpful and took care of the situation right away. Excellent service.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。








