I called Energy Ogre today with the intent of cancelling. I spoke with Wade who looked at my account and the feasibility of changing providers. Based on my usage I should see almost a $500 savings... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Veronica has the patience of a saint! She was kind and patient as we navigated through payment updates for both Energy Ogre & Clean Sky. Promote her! She needs to be training others with her sup... もっと見る
Amazing customer service, I can’t say enough good things about Wade and his professionalism. For 40 minutes he patiently answered my thousands of questions. Super knowledgeable, helpful and kind. Cust... もっと見る
⭐⭐⭐⭐⭐ Maurice at Energy Ogre made transferring my service so easy! He helped coordinate the transfer while keeping my current service active, giving me one less thing to worry about during my move. H... もっと見る
企業情報
当該企業による記述
Energy Ogre is a Texas electricity concierge that takes the work out of finding and managing the right electricity plan for your home or business. We shop the competitive electricity market, compare plans and providers, handle enrollment and switching, and monitor Texas electricity rates so you don’t have to. Unlike Power to Choose, the state’s online electricity marketplace, Energy Ogre doesn’t just give you a list of plans to compare yourself. We analyze available electricity plans based on your unique usage, cut through confusing terms and gimmicky rate structures, and manage the process on your behalf. Whether you live in Houston, Dallas, Fort Worth, or another deregulated Texas electricity market, we do the shopping and ongoing management for you. Energy Ogre works for its members—not the electricity provider. You pay us a flat membership fee to optimize your electricity plan based on your home’s unique usage and costs. We aren’t paid by retail electricity providers for residential enrollments, so provider commissions or incentives don’t influence our recommendations. Our focus is simple: finding the plan that delivers the best overall value and savings for you. Founded in Texas in 2013, Energy Ogre was built to give electricity customers an advocate in a complicated market. Our members save an average of $954 per year on electricity. If you’re tired of comparing Texas electricity rates, sorting through electricity providers, or worrying about what happens when your fixed-rate electricity plan expires, let Energy Ogre manage your electricity for you.
連絡先
24 Greenway Plaza, Suite 1100, 77046, Houston, 米国
- (832) 975-1000
- membercare@energyogre.com
- energyogre.com
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Agent was exemplary in both her…
Agent was exemplary in both her understanding of my request and the most proficient way to resolve it quickly
Excellent Phone Service
Wade answered both of my questions thoroughly and quickly. I'm glad to have done this over the phone as the chat feature is useless.
Friendly and took care of my request…
Friendly and took care of my request extremely fast!
Maurice was a huge help
Maurice was a huge help. He listened to the questions I had. was able to navigate the situation and find answers.
Maurice did an amazing job
Maurice did an amazing job. He was truly a blessing. I feel blessed to have him pick up the phone today. He was amazing to deal with. Maurice walked me through every step of the way. Anyone that has the privilege of talking to Maurice you will not be disappointed.
Evelyn was incredibly helpful and it…
Evelyn was incredibly helpful and it was much appreciated.
Awesome Communication!
Evelyn was such a big help today
Evelyn was such a big help today. We are very pleased with energy ogre. Thank you all so much. Please make sure that no one else has to deal with chariot energy. That electric company is crazy. Thank y'all so much
Zach was great to work with as I had to…
Zach was great to work with as I had to sort out a unique problem!
I had my credit card number stolen that…
I had my credit card number stolen that I use to pay my monthly dues and power usage bill. I phoned the Energy Ogre help desk number and it took just a few minutes to put my debit card number in and pay my monthly EO bill. My power bill balance wash shown to be paid and I will change my monthly dues bill to my new credit card number when I receive it in a few days.
Wade was phenomenal!
Wade was phenomenal!! He went above and beyond to make sure all of my questions and concerns were answered and addressed. He will definitely be a reason I suggest using Energy Ogre to friends!!
LaKindra listened to my inquiry and…
LaKindra listened to my inquiry and helped me understand the latest terms and conditions of our energy renewal plan. She also reminded me of Ogre customer updates and supported my navigational comments….
She was very nice and helpful
Lakindra the best customer service representative ever.
Lakindra was very caring about the issue I was having today. She helped in getting my issue resolved and was very patient. I’m thankful she was the one that answered when I called customer service.
Super nice support
Super nice support, handled everything with the provider while I sat for a few minutes and came back with only needing my approval to finalize.
My agent did a great job
My agent did a great job. He resolved my issue and got me set up with service while I was on the phone. And I got a great rate too.
I've been trying to set up my login…
I've been trying to set up my login credentials for 6 months and Lakindra did it in 5 minutes! Yay! Thank you!
Che was very professional and answered…
Che was very professional and answered my questions quickly and efficiently. She has a lovely personality and is an asset to your company! Id give her a 10 if it was an option.
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