Veronica has the patience of a saint! She was kind and patient as we navigated through payment updates for both Energy Ogre & Clean Sky. Promote her! She needs to be training others with her sup... ãã£ãšèŠã
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Amazing customer service, I canât say enough good things about Wade and his professionalism. For 40 minutes he patiently answered my thousands of questions. Super knowledgeable, helpful and kind. Cust... ãã£ãšèŠã
âââââ Maurice at Energy Ogre made transferring my service so easy! He helped coordinate the transfer while keeping my current service active, giving me one less thing to worry about during my move. H... ãã£ãšèŠã
Energy Ogre helped for several years minimize our Galveston TX electricity charges. Then Wade in Customer Service helped with a refund per our move out of the house last year. They backdated the ref... ãã£ãšèŠã
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Energy Ogre is a Texas electricity concierge that takes the work out of finding and managing the right electricity plan for your home or business. We shop the competitive electricity market, compare plans and providers, handle enrollment and switching, and monitor Texas electricity rates so you donât have to. Unlike Power to Choose, the stateâs online electricity marketplace, Energy Ogre doesnât just give you a list of plans to compare yourself. We analyze available electricity plans based on your unique usage, cut through confusing terms and gimmicky rate structures, and manage the process on your behalf. Whether you live in Houston, Dallas, Fort Worth, or another deregulated Texas electricity market, we do the shopping and ongoing management for you. Energy Ogre works for its membersânot the electricity provider. You pay us a flat membership fee to optimize your electricity plan based on your homeâs unique usage and costs. We arenât paid by retail electricity providers for residential enrollments, so provider commissions or incentives donât influence our recommendations. Our focus is simple: finding the plan that delivers the best overall value and savings for you. Founded in Texas in 2013, Energy Ogre was built to give electricity customers an advocate in a complicated market. Our members save an average of $954 per year on electricity. If youâre tired of comparing Texas electricity rates, sorting through electricity providers, or worrying about what happens when your fixed-rate electricity plan expires, let Energy Ogre manage your electricity for you.
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24 Greenway Plaza, Suite 1100, 77046, Houston, ç±³åœ
- (832) 975-1000
- membercare@energyogre.com
- energyogre.com
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Joseph P - Billing Question Answered
Joseph P. helped me answer a billing question that I had today.
He was very nice, patient, and thorough will helping me.
Joseph was such a great help and was soâŠ
Joseph was such a great help and was so kind and very very respectful he helped me with everything I needed today got my services connected thank you so so much very very happy with my service.
Speaking to a real human being
Speaking to a real human being. Florence was very helpful, kind, and patient with helping me understand how Energy Ogre works. Initially I was just going to cancel my subscription to Energy Ogre because I was not pleased with the projected savings I received. However. Florence did a real time evaluation of what my bill would have been this past month and the savings was impressive. I understand energy costs are high now and we have had the 5th hottest summer recorded in Texas. I wish this occurrence was just a one off but Iâm afraid this is only the start of higher energy costs due to climate change.
Great Patience
Great Patience! -9/18/26
Wade was very informative and patient through my phone call today and helped me understand all of my options for the change in living that will occur with me in a few months. I really enjoyed the grace thatâs he gave when trying to form my thoughts over the phone. Keep it up, Wade!
Wade was really helpful and providedâŠ
Wade was really helpful and provided information to make sure my payments were processed
Excellent Customer Service
I spoke with Wade today. I have to cancel my EO membership as I am switching to BASE Power to get the battery backup.
Wade was careful and measured in his approach and offered sound counsel. He also listened to me and considered what I had to say about my personal circumstances. While I still have to cancel my EO membership, I hate giving up customer service reps like Wade.
I'm not sure how much money EO has saved me in the time I've been with them, but it's been nice not having to think about switching billing companies every 3 to 12 months. Texas deregulation of power "providers" sux for consumers, but EO and companies like it make it a little more bearable.
Wade was awesome
Wade was awesome! Super helpful and informative and got me a great rate!
Very helpful
Very helpful, courteous, pleasant, and was able to address need.
David D was a huge help to me thisâŠ
David D was a huge help to me this morning.
Keith was amazing and helped with aâŠ
Keith was amazing and helped with a situation that I had to deal with for the last 2 years. He was extremely professional and thorough. Thank you Keith!
Wade is a Superstarð
Wade was very helpful and spent the extra time to ensure that we completely understood every thing
and he resolved our issues!!ðððð
Wade did an amazing job helping me saveâŠ
Wade did an amazing job helping me save money on my bill and did changes that I needed in my account. Great guy to be helped by.
Problem was solved and rep was friendly.
Problem was solved and rep was friendly.
Florence was very helpful on getting myâŠ
Florence was very helpful on getting my problem corrected. She was very polite and professional
Florence is amazing. She worked through my issues and helped me to understand what was going on. SHES following up with me next week.
Florence is amazing
My bill is lower on average and myâŠ
My bill is lower on average and my customer experience today was great
Wade was super helpful and patient
Wade was super helpful and patient. He answered all my questions while on the phone.
He went above an beyond my expectations. Thank you for your help Wade!
She very polite and understanding of myâŠ
She very polite and understanding of my concerns. She explained everything in detail and the reasoning behind it. I am very pleased with my experience with her...
Sincerely Willard Arthur,
Iâve had nothing but a great experienceâŠ
Iâve had nothing but a great experience with EO. Today Florence assisted me with my anticipated move out. She was great as well. Kind, communicative and helpful.
Luis ensured I had electricity at myâŠ
Luis ensured I had electricity at my new address.
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