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We got a new boiler before the summer. Used it for a short while then it was off for a few months. When I turned it back on it wouldn’t work. It took the company 11 days to finally come out and sort it. The aftercare is not good in that it’s very difficult to get through on the phone and when you do they say that they’ll ring you back and don’t. Emails and voicemails go unanswered.
When James did come out after I had to leave an angry voicemail, he was great. Very helpful and apologetic. Boiler is now working again.

James sorted our problem over the phone this morning. Excellent service and a pleasure to deal with.

It was a pleasure to have James and David fit our home with a new boiler. You would never have known they were in the house such was their professionalism. Fantastic workers neat and tidy leaving everything as good as they found it. Friendly personalities - caring attitudes. The whole Energy Upgrade Company deserves a mention from the onset Ben Williams - Rebecca and Ciara a pleasure to do business with you all.

Would highly recommend "Energy UPGRADE"

We recently had a brand-new heating system installed by Energy Upgrade.

There were a few hiccups along the way, but the way Energy Upgrade dealt with them afterwards really showed us that these issues are rare and that they hold themselves to a very high standard. They made sure everything was sorted properly, and we really appreciated that.

Thanks very much to Stephen for everything. And a big shout-out to Aido — Plumber of the Year! — and Finn for the excellent service and the craic along the way.

We would highly recommend Energy Upgrade to anyone considering a full heating system upgrade. Great company, great people, and a job well done.

I made the best decision to work with EnergyUpgrade to switch over GAS heating to Heat pumps recently, the project was led by Stephen Lambe. Stephen, Lee Brazil and Brian worked tirelessly from start to finish, under Stephen's leadership, the entire project went through smoothly. Damien Mackey from sale's team was also great who was always willing to assist. Thanks so much all for your help.

Got my gas boiler replaced this week by energy upgrade.ie . Very impressed by this excellent company and professionalism and dedication from James and Brian who carried out the work. They completed the job with nice clean result that way exceeded my expectations. The work was not easy due to extended exhaust flue over the ceiling. Great value of money as well from this company.

Very thorough and very clean explained everything great service upgraded the boiler

They done a great job

I am using Energy Upgrade for the last year and a half. They have been excellent from the moment i ask for a quote for boiler replacement. Recently i need them to look at an issue i had, they came in promptly and got it sorted within 15 min, needless to say the issue was not with the actual boiler. Strongly recomment Energy Upgrade.

I had to replace my boiler on 5th Dec. 2025. There were a number of issues that required some further attention, but Energy Upgrade sent someone out straight away and all the lads were extremely polite and kind.
Today however 2 lads came from Energy Upgrade to assist with getting all my rads. working properly as there had been intermittent air blocks since the new boiler was installed. I cannot praise these 2 lads highly enough - they went 'over and above' to ensure all my rads were properly heating - even going out to buy a particular key for one of the rads that was proving difficult. Their names were Lee and Noah. So polite, kind, attentive and most helpful. Noah also cemented around an external pipe from the boiler.
If you are lucky enough to have Lee and Noah look after you, you are in very good hands.
Going back a bit further, Jordan was here on 16th Dec. and he was also most kind and helpful and very polite.
The electrician was James and he was here on both 9th and 16th Dec. and was very professional.
The boiler was installed by Ben with Ryan assisting. There were some issues on the day, but Ben worked hard to resolve them and was also very polite.
Stephen - the boss, was also most kind taking my calls if I had an issue, and responding promptly to any problem I had. I am very happy to recommend Energy Upgrade to anyone requiring a new boiler.

Eneryupgrade.From the very start dealing with Stephen who was very professional and helpful and than Noah and Lee who where brilliant doing the new boiler for my mother.She was so pleased with the work and the great job they did.I would highly recommend this company for anyone looking to get any work done.

We were delighted with the service we received from Energy Upgrade. We got a quote quickly, which was cheaper than their competitors. The boiler was installed with minimum disruption. The customer service team are very helpful and efficient . Overall we had a very positive experience.

The best in after sales service unlike most companies that don't really care about their customers once the sale is through.

We had 16 solar panels and a 5kw battery installed by Energy Upgrade three weeks ago. We had received various quotes but the sales representative Cian was excellent. He was very pleasant and knowledgeable. He went through the whole process with us and explained features, costs etc. The price was also very competitive and a big plus was that the company looked after the BER cert and SEAI grant forms. The installation was within the month and the installation team was excellent. A big thanks to Niall and all the team who fitted the panels. The electrician Stephen was very thorough and efficient. We are very happy with the system and look forward to seeing the savings on our bill.

Had Stephen and the rest of the lads out to sort out my parents’ boiler that they’d been having trouble with for a long time. They did an excellent job and for a very reasonable price as well. Would highly recommend!

I had Jamie out today to sort out my noisy pump which I had complained about..he did not rest until he found the problem which was a small drip in a toilet systern..nothing at all to do with the installation of my new boiler..
To say im delighted is an understatement. Jamie sorted it all out and explained it all very well to me..
I'd like to thank Jamie katie finn and all the crew for solving this problem for me
And listening to me panicking over de last while...thanks again from one very happy customer
Kindest regards
Joan.

Aidan and Jamie came today and installed anew boiler for us they couldn't have been more helpful and extremely courteous overall very pleased with our experience of the company so efficient 5 stars well earned I would go further if I could

Stephen and Kieran were fantastic and did a great job at install, they were on time and completed the job in the described timeframe. They set up the boiler as described in the quote and took time to explain the new set up clearly upon completion.

We had Cian with us a few weeks ago for a site assessment for Solar PV Panels, he took the time to sit with us on everything from inverters to batteries and what suited our needs best. The whole process was seamless and the install crew were fantastic on the day & the system was already running by the end of the same day. Have nothing but good things to say about this company. If you are looking at getting Solar PV, I recommend you do so with these guys