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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

When trying to find homework help you usually now find only AI generated answers or the same copied data on first 5 sites google feeds you. Enotes had an actual teacher answer my questions!! And their... もっと見る

企業が回答しました

5つ星のうち1の評価

I think it is outrageous that enote ASKS for subscription. Hence I am a university student I consider it important to find reliable and informative sources, which I can lean onto when it comes to stu... もっと見る

企業が回答しました

5つ星のうち1の評価

I have used eNotes in classes many times. They used to provide extensive, thorough coverage (often a few hundred pages) of the book or author in question. And a subscription would let me download as m... もっと見る

企業が回答しました

5つ星のうち5の評価

It is a trustworthy educational app. I am using this eNotes since past three years. All analogy and discussions are enriched. Homework help answers are very insightful, efficient for a better understa... もっと見る

企業が回答しました

企業情報

  1. 教育機関
  2. ブロガー
  3. 単科大学
  4. 高校
  5. 家庭教師業

eNotes.com について

当該企業による記述

Known as The Literature Experts, eNotes.com is an educational platform established in 2004 designed to assist students and educators with classroom activities and homework. The website provides many resources to enhance learning and understanding across various subjects, including study guides, lesson plans, literary criticism, and quizzes. eNotes offers in-depth analyses and critical interpretations of texts, which are particularly useful for literature students and are essential for developing a deeper understanding of the material.

At eNotes, we believe in harnessing the power of technology to enhance your learning experience. That's why we've integrated innovative study tools like the Essay Lab, Instant Answers, and AI Fact-Checks. The Essay Lab is not just a tool; it's your personal writing coach, tailoring its guidance on structure, content, and thesis statement ideas to your specific needs and helping you refine and perfect your writing.

Instant Answers, powered by Prospero, our state-of-the-art AI, offers real-time responses to academic questions. It draws from a vast collection of literary and educational content from the eNotes library. This instant support is a game-changer, providing students with the answers they need right when they need them, especially for those needing quick clarification or answers while studying.

eNotes ensures the reliability of information through its unique AI Fact-Check feature. Once an AI-generated answer is provided, it can be fact-checked by human educators, combining the speed of AI with the reliability of expert verification. This blend of technology and human oversight ensures that students and teachers receive accurate and dependable educational support. Our educators are teachers, professors, and literature experts, leaving students in trustworthy hands.


連絡先

4.0

ほぼ満足

TrustScore 5段階評価の4

181件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Love Enotes.

Very helpful

2024年8月9日
eNotes.com ロゴ

eNotes.com からの回答

Hello, and thanks so much for taking the time to leave this review! We are glad to hear that you find our material helpful. Please let us know if there’s anything we can help with in the future. I hope you have a great day!

-eNotes Team

5つ星のうち5の評価
eNotes.com ロゴ

eNotes.com からの回答

Hello and thanks so much for taking the time to leave your review! Please let know if there is anything we can help with in the future, and I hope you have a great day!

-eNotes Team

5つ星のうち5の評価

Emotes answered my question to my…

Emotes answered my question to my satisfaction.

2024年6月30日
eNotes.com ロゴ

eNotes.com からの回答

Hi Cody! Thanks so much for taking the time to leave this review. Please let us know if there’s anything we can help with in the future, and I hope you have a great day!

-eNotes Team

5つ星のうち5の評価

Good and excellent

Good and excellent

2024年6月16日
eNotes.com ロゴ

eNotes.com からの回答

Hello! Thanks so much for taking the time to leave this nice review! Please let us know if there’s anything we can help you with in the future, and I hope you have a great week!

-eNotes Team

5つ星のうち5の評価

Emotes was very helpful for my son’s…

Emotes was very helpful for my son’s project. They have excellent customer service. Quick response and solved my issue!

2024年6月12日
eNotes.com ロゴ

eNotes.com からの回答

Hi Kim! Thank you for taking the time to leave this review. We are glad you found what you needed and that the customer service was helpful. Please don't hesitate to reach out if there's anything we can assist you with in the future and I hope you have a great day!

-eNotes Team

5つ星のうち5の評価
eNotes.com ロゴ

eNotes.com からの回答

Hi Toni! Thanks so much for taking the time to leave this review! We are happy to hear you received a fast CS response. Please let us know if there is anything we can help with in the future, and I hope you have an amazing day!

-eNotes Team

5つ星のうち5の評価

Great customer service

Great customer service

2024年5月22日
eNotes.com ロゴ

eNotes.com からの回答

Hi Frances! Thank you so much for taking the time to leave this review! We are happy to hear that you had a good experience with our customer service. Please don’t hesitate to reach out if there’s anything we can help with in the future, and I hope you have a great week!

-eNotes Team

5つ星のうち1の評価

terrible company and terrible premise

terrible company and terrible premise

2024年5月7日
eNotes.com ロゴ

eNotes.com からの回答

Hi Andy! I’m sorry you had a bad experience and thanks for sharing your feedback. According to our records, it looks like you were refunded in full. I hope you have a great week!

-eNotes Team

5つ星のうち5の評価

Makes reading the classics so enjoyable!

The best customer service since I’ve been a subscriber on and off for several years. Anytime I’ve had a question I have received a quick response from an actual person and not an automated response. I even made it more confusing by starting out with a monthly membership on one credit card and then switched up to a yearly membership on a different credit card. eNotes was right on point with the change in payment type and switched gears immediately.

Using the app itself is and has always been very informative, well-organized and the Chapter Summary and Analysis has no equal. I can’t say enough about helpful eNotes has been while I journey through the classics.

2024年5月3日
eNotes.com ロゴ

eNotes.com からの回答

Hi Debra! Thanks so much for taking the time to leave this fantastic review! We appreciate you as one of our greatest customers, and please let us know if there’s anything we can help with in the future. I hope you have an amazing week!

-eNotes Team

5つ星のうち1の評価

Quality is crap

It isn't customer service, when a Autobot makes a reply and not a human. Also your Autobot just answered half of my questions.

2024年5月7日
eNotes.com ロゴ

eNotes.com からの回答

Hello and thanks for sharing your experience! I am sorry you had trouble with customer service today. I will have someone reach out ASAP. Thanks!

5つ星のうち5の評価
eNotes.com ロゴ

eNotes.com からの回答

Hi Janette! Thanks so much for taking the time to review our customer service! We are very happy to hear that you had a good experience. Please let us know if there is anything we can help with in the future, and have a great Monday!

-eNotes Team

5つ星のうち5の評価

Quick response and answered my question…

Quick response and answered my question and took care of it immediately! If I need enotes again, I will not hesitate to rejoin.

2024年4月22日
eNotes.com ロゴ

eNotes.com からの回答

Hello and thanks so much for taking the time to leave this review! We are very happy to hear that you received a quick and helpful CS response. Please let us know if there is anything we can help with in the future, and I hope you have a great day!

-eNotes Team

5つ星のうち5の評価

Customer Service is quick!

Extremely helpful through email! Quick and responsive and effective. Thanks again for being so understanding

2024年4月21日
eNotes.com ロゴ

eNotes.com からの回答

Hi Albert! Thanks so much for taking the time to leave this review! We are happy to hear that you found our customer service helpful. Please let us know if there’s anything we can help with in the future, and have a great week!

-eNotes Team

5つ星のうち5の評価

What happened to my review?I wrote a review that was transferred…

I wrote a review that was transferred to the name Debra Duffy. Can't explain that. Not happy.

2024年4月20日
自発的なレビュー
eNotes.com ロゴ

eNotes.com からの回答

Hi Frances! Sorry to hear about the mix-up. If you want to email support@enotes.com or reply here with more information about the incorrect review, we can contact TrustPilot to see if they can take it down.

-eNotes Team

5つ星のうち5の評価
eNotes.com ロゴ

eNotes.com からの回答

Hello and thanks so much for taking the time out of your busy day to leave a review for eNotes! We are thrilled to hear that you found our customer service helpful. Please let us know if there is anything we can help with in the future, and I hope you have a great day!

-eNotes Team

5つ星のうち5の評価

Excellent customer service.

Excellent customer service.

2024年4月5日
eNotes.com ロゴ

eNotes.com からの回答

Hi Karen! Thanks so much for taking the time to leave a review for eNotes! We are thrilled to hear you found our customer service helpful. Please let us know if there’s anything we can help with in the future, and have a great week!

-eNotes Team

5つ星のうち5の評価

Great customer service

I was attended by Jake and he was very comprehensive. He was quick to respond and helped me with my problem

2024年4月5日
eNotes.com ロゴ

eNotes.com からの回答

Hello! Thanks for leaving a positive review for eNotes! We are happy to hear that Jake was able to help you out—he is a cool dude! Please let us know if there’s anything we can help with in the future, and I hope that you have a great day!

-eNotes Team

5つ星のうち4の評価

fast responding.

2024年4月5日
eNotes.com ロゴ

eNotes.com からの回答

Hi Jeni! Thanks so much for taking the time to leave your review! Please let us know if there’s anything we can help with in the future, and I hope you have an amazing weekend!

-eNotes Team

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