I received great customer service and prompt replies. My issues was sorted without question and in a friendly and very helpful manner. Couldn’t fault anything about the support I received.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
What amazing service!! I had somehow lost my ticket information and was really panicking! Megan at Entertainers Tickets sorted it out straight away and sent me all the information again and was so so... もっと見る
I emailed to say I had not received a confirmation email. They responded immediately, said they had resent it, and advised me to check my spam folder. It was there; the first email they had sent was t... もっと見る
Brilliant customer service. Wanted to change the seats that I had booked for a show. It took a couple of emails and all was sorted. Could not ask for anything more, fast, efficient and friendly than... もっと見る
企業情報
当該企業による記述
At entertainers.tickets, we’re all about helping you create brilliant memories through live entertainment. From West End-style productions and feel-good tribute shows to comedy, concerts and family favourites, we bring together thousands of live events from venues across the UK in one easy-to-use place. Whether it’s a night out with friends, a special celebration, or a last-minute plan, we make discovering and booking tickets simple, straightforward and stress-free. entertainers.tickets is powered by Entertainers, one of the UK’s leading live event promoters, with decades of experience producing and touring high-quality shows nationwide. That means you’re not just buying a ticket - you’re tapping into a team that truly understands live entertainment, audiences, and what makes a great night out. We exist to connect people with moments that matter - the songs you sing along to, the laughs you share, and the experiences you’ll still be talking about the next day.
連絡先
4.8
優良
121件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
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Brilliant customer service.
Brilliant customer service.
Wanted to change the seats that I had booked for a show. It took a couple of emails and all was sorted.
Could not ask for anything more, fast, efficient and friendly thank you so much.
2026年9月27日
自発的なレビュー
great customer service
I received great customer service and prompt replies. My issues was sorted without question and in a friendly and very helpful manner. Couldn’t fault anything about the support I received.
2026年9月25日
自発的なレビュー
Quickly resolved the problem of the un…
Quickly resolved the problem of the un wanted ticket
2026年9月19日
自発的なレビュー
I emailed to say I had not received a…
I emailed to say I had not received a confirmation email. They responded immediately, said they had resent it, and advised me to check my spam folder. It was there; the first email they had sent was there. Issue resolved promptly.
2026年9月16日
自発的なレビュー
Not many companies reply to queries as…
Not many companies reply to queries as quickly as Wow Events. Thank you so much ☺️
2026年9月15日
自発的なレビュー
What amazing service!
What amazing service!! I had somehow lost my ticket information and was really panicking! Megan at Entertainers Tickets sorted it out straight away and sent me all the information again and was so so lovely about it. I have bought tickets through them before and received a text before the performance as well as the emailed tickets. I would absolutely recommend them to anyone!
2026年9月5日
自発的なレビュー
Couldn't find my confirmation email so…
Couldn't find my confirmation email so I emailed them got back to me so quickly and very helpful. All resolved within 10 mins
Thank you
2026年9月5日
自発的なレビュー
Quick and easy help and advice today…
Quick and easy help and advice today from Megan, could not fault her. Thank you!
2026年9月3日
自発的なレビュー
Great customer service
Great expierence, contacted customer services re issue with confirmation email not coming through, was resolved promptly.
2026年8月26日
自発的なレビュー
I made a mistake on my booking and…
I made a mistake on my booking and called the customer service number.
No long waiting time and my problem was sorted straight away with an email follow up to confirm.
2026年8月24日
自発的なレビュー
Great help and instant reply!
2026年8月15日
自発的なレビュー
Total rip off
Total rip off. They advertise tickets that are higher than the venue prices.
They don't also make you aware of where the extra charges are being added.
I wouldn't book with these people again. It's normally significantly cheaper to go straight to the venue.
2026年8月13日
自発的なレビュー
Entertainers Tickets からの回答
We’re sorry you feel this way, but we do want to clarify how our pricing works.
Entertainers is the producer and promoter of the show, not simply a third-party ticket reseller. The face value of our tickets is never inflated above the price sold at the venue direct.
As with most ticketing providers, a booking fee is charged to cover the cost of providing the ticketing and customer service operation. Some venues also require us to collect a separate venue restoration levy or facility fee on their behalf.
Importantly, in line with UK consumer pricing law, the total price you will pay is shown clearly and upfront from the outset. We do not advertise a lower price and then add unavoidable charges at the final stage of checkout.
There can occasionally be differences between sales channels depending on the venue’s own arrangements, allocations or fees, but we always aim to make the total cost completely transparent before a customer chooses to purchase.
We genuinely value our customers, and we believe our 4.8 Trustpilot rating reflects the level of service we work hard to provide. If we can be of any assistance or you would like us to look into your booking specifically, please email priority@entertainers.tickets and our team will be happy to help.
Elsie was absolutely wonderful
Elsie was absolutely wonderful - ensuring the smooth booking of accessible tickets for my son and family.
She made it super easy and was really quick at replying.
Will definitely be using again.
Thanks Elsie!
2026年8月7日
自発的なレビュー
I hadn’t received confirmation at POS…
I hadn’t received confirmation at POS however after emailing, Megan was prompt in replying and sending confirmation right over. Quick response time
2026年8月7日
自発的なレビュー
Accidentally booked the wrong date
Accidentally booked the wrong date. Request via email to change and Elsie was instantly on the case. Excellent service.
Thank you for your prompt reply
2026年8月4日
自発的なレビュー
Really super quivk response and service…
Really super quivk response and service from Entertainers Customer Service.
Amazing. Thank you
2026年8月4日
自発的なレビュー
The promptness my problem was quickly…
The promptness my problem was quickly resolved
2026年8月3日
自発的なレビュー
Megan was so quick with responding and…
Megan was so quick with responding and detailed with my query, she resolved the issue very quickly,
2026年8月2日
自発的なレビュー
High level customer service
Always answers any queries with a quick response and friendly staff. You can tell this company deliver a high level of customer service.
2026年8月2日
自発的なレビュー
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