I received great customer service and prompt replies. My issues was sorted without question and in a friendly and very helpful manner. Couldn’t fault anything about the support I received.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
What amazing service!! I had somehow lost my ticket information and was really panicking! Megan at Entertainers Tickets sorted it out straight away and sent me all the information again and was so so... もっと見る
I emailed to say I had not received a confirmation email. They responded immediately, said they had resent it, and advised me to check my spam folder. It was there; the first email they had sent was t... もっと見る
Brilliant customer service. Wanted to change the seats that I had booked for a show. It took a couple of emails and all was sorted. Could not ask for anything more, fast, efficient and friendly than... もっと見る
企業情報
当該企業による記述
At entertainers.tickets, we’re all about helping you create brilliant memories through live entertainment. From West End-style productions and feel-good tribute shows to comedy, concerts and family favourites, we bring together thousands of live events from venues across the UK in one easy-to-use place. Whether it’s a night out with friends, a special celebration, or a last-minute plan, we make discovering and booking tickets simple, straightforward and stress-free. entertainers.tickets is powered by Entertainers, one of the UK’s leading live event promoters, with decades of experience producing and touring high-quality shows nationwide. That means you’re not just buying a ticket - you’re tapping into a team that truly understands live entertainment, audiences, and what makes a great night out. We exist to connect people with moments that matter - the songs you sing along to, the laughs you share, and the experiences you’ll still be talking about the next day.
連絡先
4.8
優良
121件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
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The customer service lady was very…
The customer service lady was very friendly and knew exactly what I needed in relation to using my Hynt card
Thanks for your help
2026年6月1日
自発的なレビュー
Entertainers Tickets からの回答
Thank you for your kind review. We're delighted to hear our customer service team was able to assist you with your Hynt Card and make the process straightforward. We'll be sure to pass on your feedback. We hope you enjoy the event!
Megan was very helpful regarding lost…
Megan was very helpful regarding lost ticket confirmation.
Thank you Megan
2026年5月28日
自発的なレビュー
Entertainers Tickets からの回答
Thank you for your review. We're glad Megan was able to help with your ticket confirmation and get everything sorted for you. We'll be sure to pass on your kind comments. We hope you have a great time at the event!
Great to deal with and sorted my e…
Great to deal with and sorted my e tickets out straight
2026年5月27日
自発的なレビュー
Entertainers Tickets からの回答
Thank you for your review. We're delighted to hear our team was able to sort out your e-tickets quickly and make the process easy for you. We hope you have a fantastic time at the event!
Fast and efficient customer support!
An email arrived 48 hours prior to our event as advised at the time of booking, however the tickets weren’t attached.
I emailed back to advise and within 5 minutes the tickets landed in my inbox.
Friendly and very efficient and resolved immediately! Would happily book through them again!
2026年5月27日
自発的なレビュー
Entertainers Tickets からの回答
Thank you for your wonderful review. We're delighted to hear our team was able to resolve the issue so quickly and get your tickets to you without delay. Your kind comments about our friendly and efficient service are greatly appreciated. We hope you have a fantastic time at the event and look forward to helping you again in the future!
Elsie was prompt and friendly…
Elsie was prompt and friendly at dealing with our ticket enquiry. Amazing service. Still looking forward to the upcoming show too!
2026年5月20日
自発的なレビュー
Entertainers Tickets からの回答
Thank you for your lovely review. We're delighted to hear that Elsie was able to help with your ticket enquiry and provide such great service. We'll be sure to pass on your kind comments. We hope you have an amazing time at the show!
Efficient service and swift responses
2026年5月19日
自発的なレビュー
Entertainers Tickets からの回答
Thank you for your review. We're pleased to hear you found our service efficient and our responses swift. We really appreciate your feedback and hope you enjoy the event!
Great Customer Service
Great Customer Service, was trying to book tickets online but was unable to do so. Spoke to Megan who helped secure my tickets. Will use Entertainers again in the future
2026年5月12日
自発的なレビュー
Entertainers Tickets からの回答
Thank you for your kind review. We're delighted to hear that Megan was able to help secure your tickets and make the booking process straightforward. We'll be sure to pass on your feedback. We look forward to helping you again in the future and hope you enjoy the event!
Amazing customer service
Amazing customer service after what ciuld of been extremely stressful, thank you!
2026年5月11日
自発的なレビュー
Entertainers Tickets からの回答
Thank you so much for your lovely review. We’re really pleased we could help turn what could have been a stressful situation into a positive experience for you.
Entertainers Tickets からの回答
Thank you for taking the time to leave a review. We’re so pleased to hear Megan was able to help you today. We’ll make sure your lovely feedback is passed on to her - she’ll really appreciate it!
Initially had a great experience
Initially had a great experience, however i duplicated my tickets, i contacted customer service who assured me they would refund me contacted them a second time and was reassured it was on its way,still waiting for my almost £80 refund!
2026年1月31日
自発的なレビュー
Entertainers Tickets からの回答
Sorry to hear this. We don’t appear to have any record of contact from you since early February, so we weren’t aware that your refund had not been received.
Please could you get back in touch with us via priority@entertainers.tickets and we’ll be happy to trace the refund and assist further.
Megan dealt with my issue in a polite and professional and timely manner A+++++ service thank you
Megan dealt with my issue in a polite professional
2026年5月8日
自発的なレビュー
Entertainers Tickets からの回答
Thanks for taking the time to leave this review, Steve! We're very happy to hear you had such great service.
Very responsive to my enquiry
Very responsive to my enquiry, very quickly resolved my uncertainty over my booking, and reassured me that my booking had gone through! Great customer service.
2026年5月7日
自発的なレビュー
Entertainers Tickets からの回答
Thank you for your lovely review. We’re so pleased our team could quickly resolve the issue and give you reassurance that everything had gone through correctly. Providing fast and helpful support is really important to us, so we truly appreciate your kind words about the service.
Excellent customer service
Ticket purchase was an easy process with the tickets being emailed and txted 48 hours before the concert. We also had a problem with the venue we visited for the event, which left my 8 yo daughter crying, after a complaint to the venue and the venue not being able to help, entertainers did the most amazing thing to make my daughters experience the best and for that I am truly grateful thank you so much.
2026年4月18日
自発的なレビュー
Entertainers Tickets からの回答
Thank you so much for your lovely review. We’re delighted to hear the booking process was smooth and that your tickets arrived nice and easily before the concert.
We’re also really pleased we could help turn things around after the issues at the venue. Making sure our customers have a great experience is so important to us, and it means a lot to hear that we could help make the day special for your daughter.
Brilliant Service
I had a problem as my account had my old email and i got in touch and they sorted it out quickly and changed my e-mail. excellent service.
2026年5月1日
自発的なレビュー
Entertainers Tickets からの回答
Thank you for your review. We’re so pleased our team could help get your account updated quickly and make the process easy for you. We really appreciate your kind words about the service and hope you enjoy booking with us again soon!
What brilliant customer service
What brilliant customer service. I made a mistake with my booking and feared I would not be able to return my tickets let alone get a refund. But with excellent help by email all was resolved and the refund received the next day. Very grateful!
2026年5月1日
自発的なレビュー
Entertainers Tickets からの回答
Thank you so much for your lovely review. We’re really pleased we could help get everything sorted for you quickly and make the process as stress-free as possible. Mistakes happen, so we’re glad our team could assist and get your refund processed promptly. We really appreciate your kind words and hope to welcome you to another show soon!
Easy to book …
Elsie made the whole experience very easy to book wheelchair +1 seats.
2026年4月25日
自発的なレビュー
Entertainers Tickets からの回答
Thanks so much for your lovely review, Hayley! We’re really pleased to hear Elsie made the booking process easy and straightforward for you. We’ll be sure to pass on your kind words 😊
This is my first experience purchasing…
This is my first experience purchasing tickets on line, and I am very impressed with the customer service given to me by Megan, she replied promptly, efficiently and on a Sunday, she was very helpful and answered my questions.
2026年4月26日
自発的なレビュー
Entertainers Tickets からの回答
Thanks so much for your kind words, Joan! We’re delighted to hear your first online booking experience was such a positive one. Megan will be really pleased to know her support made a difference 😊
The quick response to my question very…
The quick response to my question very professional and also everything that would happen with my tickets for the man in the mirror show in Glasgow
2026年4月20日
自発的なレビュー
Entertainers Tickets からの回答
Thanks for your review! We’re really pleased to hear you found the response quick and helpful, and that everything around your tickets was clearly explained. Enjoy The Man in the Mirror in Glasgow!
Was unsure if we had booked tickets
Was unsure if we had booked tickets, sent a query re this, can’t believe how fast the reply was, Megan was super efficient and very helpful, she sorted this out super fast .
Fabulous service , all perfect. ⭐️⭐️⭐️⭐️⭐️
2026年4月15日
自発的なレビュー
Entertainers Tickets からの回答
Thanks so much for your lovely review! We’re really glad Megan was able to clear things up quickly and get everything sorted for you. Brilliant to hear you were happy with the service
Entertainers Tickets からの回答
Thanks for your review, Sharon! Great to hear you found the response quick and efficient – we really appreciate the feedback.
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