Love the item although thought the stand was a little more sturdy than it is. Delivery took longer than I expected but realise its not always in our control. Packaging was very disappointing. I wo... もっと見る
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Looked interesting 🤔 for a garden/plant lover. But when it arrived, just 12 sheets of paper....one for each month, you're supposed to plant and grow. NO instructions, NO detailing on plants/flowers.... もっと見る
Although we have not yet used the product it appears to be alright and we will tell you more when we have more to tell you. Delivery was reasonably quick.
Order arrived safely and as they are gifts, done know if they work yet.
3.1
まあまあ
36件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 33％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
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Unfortunately this was not as nice as…
Unfortunately this was not as nice as the picture the colour of the robins is not good, perhaps I was unlucky with this one .
2026年7月11日
自発的なレビュー
It was not as advertised it was supposed to be a centre piece was lucky if it as 3 inches
It was not as advertised
2026年6月14日
自発的なレビュー
Avoid this is in China it doesn’t not…
Avoid this is in China it doesn’t not tell you that when you order.Took 5 weeks to arrive I would have been better off ordering direct using temu myself.They make it sound like they are in the UK
2026年7月7日
自発的なレビュー
Small item
Slow delivery.picture showed the item was bigger than it was .I didn't check the size but ended up the size of a coffee mug so please check
2026年7月1日
自発的なレビュー
The ad to sell this item was so much…
The ad to sell this item was so much bigger than this! I don't think this toaty wee thing is worth £14.99!!
2026年6月26日
自発的なレビュー
I ordered a Highland Cow with lantern
I ordered a Highland Cow with lantern. In the video presentation it look like the Highland Cow was the same height from ground to his knees. When it arrived it was less than 6 inches. So I'm sure that is FALSE advertising. Was going to order lots of other Highland Cow ornaments from them but not now I won't be doing any more purchases from these fraudsters. I also kept wondering why all updates were arriving in my JUNK mail box. They have well & truly burnt their bridges with me
2026年6月26日
自発的なレビュー
Entrancem からの回答
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can process your case quickly and accurately, please contact us via:
Email: support@entrancem.com
Please provide the following information:
Phone number
Recipient's name
The email address used when placing the order
We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome.
Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.
Poor Quality
I was disappointed at the quality of the copper bell garden ornament which was flimsy & poorly made & came with no instructions asto how to assemble. I ended up having to use superglue as the fittings were not strong enough & would not adequately support the metal posts.
2026年6月18日
自発的なレビュー
Entrancem からの回答
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can process your case quickly and accurately, please contact us via:
Email: support@entrancem.com
Please provide the following information:
Phone number
Recipient's name
The email address used when placing the order
We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome.
Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.
Took longer to arrive but the company…
Took longer to arrive but the company responded to my email and helped with delivery
2026年6月19日
自発的なレビュー
The communication for delivery was ok…
The communication for delivery was ok but very limited information. The product on arrival was not quite like the picture of the product.
2026年6月19日
自発的なレビュー
The item was a lot smaller than…
The item was a lot smaller than advertised. I am accepting that because it fits nicely on my outside table
2026年6月18日
自発的なレビュー
Don’t trust this company
Don’t trust this company! First of all they took more money out of my bank account without my authority! They keep saying refund is being processed wait 2 to 3 business days, but still not had a refund after 10 days despite emailing them about it.
The copper Lillie’s are small and flimsy, one bell is not straight and one bolt has snapped in half. They offered compensation of £5 and the same story - it’s being processed!
2026年6月2日
自発的なレビュー
Entrancem からの回答
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can process your case quickly and accurately, please contact us via:
Email: support@entrancem.com
Please provide the following information:
Phone number
Recipient's name
The email address used when placing the order
We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome.
Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.
Unimpressive
The delivery was long.
The lilies do not match the picture, I suspect parts missing.
2026年6月13日
自発的なレビュー
Lilies rather flimsy
Lilies rather flimsy, had not realused needed self assembly, which was not easy due to a stuck bracket screw that required pliers and much effort to loosen.
Photos implied larger than actual size, but i should have doublechecked dimensions.
Will not knowingly buy from you again
2026年6月11日
自発的なレビュー
Entrancem からの回答
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can process your case quickly and accurately, please contact us via:
Email: support@entrancem.com
Please provide the following information:
Phone number
Recipient's name
The email address used when placing the order
We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome.
Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.
The item was three times smaller then…
The item was three times smaller then the picture, it’s very deserving
2026年6月2日
自発的なレビュー
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