Our new house had an air-conditioning unit that didn't work, 6 years old, their engineer Harry found it needed a new PCB, this was ordered by Clare & replaced by engineer Elliott. All covered by EO... もっと見る
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New engineer to us Stuart was extremely thorough in his work he cleaned and serviced our Air-con units to a very high standard, thankyou !!
Thanks to Ben for a thorough and comprehensive service for our domestic air conditioning units recently. The attention to detail was second to none, as were the useful hints and tips provided to... もっと見る
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Harry was contracted to our site offices to carry out a faulty system, his clear professional advice and work ethic was excellent. He was respectful of the fact we were a busy running office and adher... もっと見る
企業が回答しました
企業情報
当該企業による記述
We design, fit and maintain domestic, commercial and industrial Air Conditioning, Air Source Heat Pumps, Ventilation and Underfloor Heating.
連絡先
Sovereign Way, PE38 9SW, Downham Market, 英国
- 01366384200
- enquiries@eocservices.co.uk
- eocservices.co.uk
4.8
優良
51件のレビュー
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Great local company
Great local company installed our aircon units great service and good customer service would strongly recommend 👍
2026年2月27日
自発的なレビュー
EOC Services Ltd からの回答
Thank you for your kind review. We're glad to hear you were happy with the installation and the service provided by our team. We really appreciate your recommendation and your support for our local business.
Harry was contracted to our site…
Harry was contracted to our site offices to carry out a faulty system, his clear professional advice and work ethic was excellent. He was respectful of the fact we were a busy running office and adhered to our policies and procedures. The support, help and advice from Clare throughout the start of the issue was very helpful and efficient. The process was smooth and the work was carried out with professionalism. Look forward to working with you both again . Kind regards
2026年1月19日
自発的なレビュー
EOC Services Ltd からの回答
Thank you for your kind feedback. We’re pleased to hear that Harry’s professionalism and work ethic, along with Clare’s efficient support, helped make the process smooth and straightforward. We really appreciate your comments and look forward to working with you again.
Cameron came on time
Cameron came on time. He done a great job and explained everything very well. Can recommend them very highly
2025年12月8日
自発的なレビュー
EOC Services Ltd からの回答
Thank you for your great review. We’re glad to hear Cameron arrived on time, did a great job, and explained everything clearly. We really appreciate the recommendation and look forward to working with you again.
Cameron was very knowledgeable about…
Cameron was very knowledgeable about the whole system and was very helpful in explaining things to me as this was the first air source system I’ve had.
2025年11月4日
自発的なレビュー
EOC Services Ltd からの回答
Thank you for the feedback! We're glad Cameron was able to guide you through your first air source heat system and make everything clear and easy to understand.
Excellent company great products and…
Excellent company great products and services and have been around a long time
2025年10月27日
自発的なレビュー
EOC Services Ltd からの回答
Thank you for your kind words! We appreciate your support and are glad you've had a great experience with our products and services over the years.
Excellent company
Excellent, helpful and efficient office staff, technically highly competent and polite engineers. Very trustworthy company.
2025年10月20日
自発的なレビュー
EOC Services Ltd からの回答
Thank you for your review! We’re thrilled to hear you found our team helpful, efficient, and trustworthy. Your feedback means a lot to us!
EOC Services Ltd からの回答
Thank you for your feedback! We're glad to hear the job was done thoroughly and efficiently. We appreciate your kind words and look forward to working with you again!
Fantastic Service
Fantastic Service. Cameron was great, very helpful with an on going fault on my boiler, full of knowledge, and advise. 10 out of 10. Many Thanks.
2025年10月8日
自発的なレビュー
EOC Services Ltd からの回答
Thank you for the fantastic review! We're thrilled to hear Cameron was able to help with your boiler issue and provide knowledgeable advice. We truly appreciate your 10/10 rating and look forward to helping you again if needed!
EOC ServiceHarry the engineer was friendly and…
Harry the engineer was friendly and efficient. He respected our property and did everything in a quiet manner
2025年10月7日
自発的なレビュー
EOC Services Ltd からの回答
Thank you for your feedback! We're glad to hear Harry provided friendly and efficient service while respecting your property. We appreciate your kind words and look forward to assisting you again!
Professional and efficient service
Always great service from the reception team, service department and engineers.
Barry is always efficient and resolves any issues quickly. Andrea and Clare in admin consistently offer 10/10 service and work very quickly to help address your queries. Would recommend for installations, service and maintenance.
2025年8月12日
自発的なレビュー
EOC Services Ltd からの回答
Thank you for your kind words! We're so glad to hear that Barry, Andrea, and Clare have provided excellent service. We truly appreciate your recommendation and look forward to continuing to serve you!
When you get excellent service from…
When you get excellent service from Barry I feel that I should shout about it, he is absolutely amazing so helpful and excellent customer service nothing is to much trouble THANK YOU BARRY your always my life saver 👍thank god there is a company that gives excellent customer service which is very rare to find
Keep up the excellent work 😉
2025年3月26日
自発的なレビュー
EOC Services Ltd からの回答
Hi Lisa, Thank you so much for your lovely review! We're delighted to hear you were impressed with our customer service - Barry and the team will be absolutely chuffed to hear your kind words. We really appreciate you sharing your experience and are always here if you need anything in the future. ☺
Arrived at time agreed
Arrived at time agreed. Respectful of property. Polite and efficient.
2025年3月25日
自発的なレビュー
EOC Services Ltd からの回答
Hi Sally, Thanks so much for your great feedback! We're glad you were happy with the service and our engineers.
Andrea in the office very helpful…
Andrea in the office very helpful booking an engineer.
Harry, our engineer, was polite & respectful of my home. Did a thorough job servicing our AC unit
2025年3月21日
自発的なレビュー
EOC Services Ltd からの回答
Hi Suzanne, Thank you for your lovely feedback! We're so pleased to hear Andrea was helpful and that Harry made such a positive impression - polite, respectful and thorough is exactly what we aim for. We'll be sure to pass your kind words on to them both!
EOC Services Ltd からの回答
Hi John, We really appreciate your kind words and are so glad to hear you had a positive experience! We aim to provide a great service, and it's fantastic to know we delivered!
Friendly and Efficient
The engineer (Harry) was friendly and carried out a professional job making sure everywhere was left clean and tidy and that everything was working exactly as it should. He even offered to help move furniture back to its original location. Over the last 5-6 years I have always found EOC to be a reliable and trustworthy company who I would thoroughly recommend.
2025年3月19日
自発的なレビュー
EOC Services Ltd からの回答
Hi Bill, Thank you so much for your continued support over the years - it truly means a lot to us. We're delighted to hear Harry made such a great impression. We really appreciate your recommendation and look forward to continuing to support you.
Service air conditioning
The engineer was very polite and helpful would have them again and was on time
2025年3月4日
自発的なレビュー
EOC Services Ltd からの回答
Hi James, Thanks so much for your great feedback! We're glad you were happy with the service from our engineer.
Great service and people
Clare from Admin was kind and accommodating for our needs. Upfront clear information.
Barry took time to answer all my questions about which appointment would be best and was very knowledgeable, which I am grateful for.
Tony was conducted the service of our air source heat pump and was professional, courteous and efficient.
Great service overall and reasonably priced
2025年1月24日
自発的なレビュー
EOC Services Ltd からの回答
Hi Sam, Thank you for your kind words! We're glad to hear Clare was accommodating and clear with her communication, and that Barry took the time to answer your questions. It's also great to know Tony carried out the service professionally and efficiently! We'll make sure your feedback is passed on to them!
Cost effective air conditioning with excellent service
12 months ago we had air conditioning with air source heat pumpsinstalled by EOC Services and today had our first service.
The system supplied is efficient, quiet and very cost effective. The service we received from the installers and the service engineer today was excellent. Efficient, polite, helpful. I highly recommend EOC Services.
2025年1月6日
自発的なレビュー
EOC Services Ltd からの回答
Thank you for your amazing five-star review! We’re so pleased to hear that you're enjoying the efficiency, quiet operation, and cost effectiveness of the new system.
It’s great to know that our installation team and service engineers provided excellent service throughout the process. We appreciate your support and recommendation. 😊
Great job
I'd had EOC recommended to me so when I wanted air conditioning installing in my bedroom I got a quote from them. They weren't the cheapest, but as they'd been recommended, and could do with work in an acceptable timeframe I opted for them. The team doing the installation were on time, friendly, helpful and did a neat and tidy job. Would definitely recommend.
2024年7月1日
自発的なレビュー
EOC Services Ltd からの回答
Thank you for taking the time to leave a review! We're pleased that you chose us and that we could deliver a service that met your expectations. Your recommendation means a lot to us. 😊
Trustworthy company
Tony is thorough, professional and good with my tenants and always explains if there are any issues .
2024年12月3日
自発的なレビュー
EOC Services Ltd からの回答
Thank you for sharing your experience! We are pleased that Tony met your expectations. We look forward to assisting you again.😊
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