レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Great service from Darren, assisting with pest problems in one of my rental properties. Darren provided an extremely efficient service and updated me/tenants throughout the pest control process. H... もっと見る

5つ星のうち3の評価

Darren was very informative and helpful from the start. He explained everything clearly for us. He was on time and carried out the treatment in a good manner. Unfortunately for us this method of treat... もっと見る

企業が回答しました

5つ星のうち5の評価

I've used Darren's services for about 6 years now. He's helped me with various problems in my rental properties. He's dealt with really tricky mice problems, and also ant invasions. He's always res... もっと見る

5つ星のうち5の評価

Excellent job renewing the old pigeon-proofing around our solar panels. Darren and Del removed the old wire netting and nest debris from under the panels where the birds had managed to loosen the mesh... もっと見る

企業情報

  1. 害虫・害獣駆除サービス
  2. 鳥類管理業

当該企業による記述

EPB Control were established in 2007 and offer residential and commercial pest and bird control services in London & Essex. A friendly, family run company who are experts in pigeon solutions, mouse proofing homes as well as offering all types of pest treatments. We take great pride in the level of service we provide to our clients and our affordable services. We always honour our guarantees.


連絡先

4.6

優良

TrustScore 5段階評価の4.5

48件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Birds evicted

Darren and Del have done a brilliant job today. We are so pleased - we will be able to enjoy the garden next summer without fear of “The Dove from Above”!

Solar panels front and back meant front and back garden was covered in dove detritus - not pleasant.

Excellent communication throughout, the guys turned up on time, were super efficient and used high grade equipment.

The gutters, which had only been fitted earlier this year, were cleared of all the mess too.

Thoroughly recommend the services of Darren and Del, you will not be disappointed.

2022年10月17日
自発的なレビュー
5つ星のうち5の評価

Excellent service!

I can't recommend Darren highly enough, his service is efficient, thorough and reassuring, which is exactly what you want when you have a mice or rat problem.

2022年10月13日
自発的なレビュー
5つ星のうち5の評価

Roosting pigeons

My neighbours and I are very happy with the work carried out by Darren. We had a lot of pigeons roosting on the walls and pipes between our side returns leaving a horrible mess. Darren cleaned it all up and installed metal spikes - problem solved, no more pigeons.

2022年10月5日
自発的なレビュー
5つ星のうち5の評価

Darren was very professional.

Darren was very professional,friendly and informative and put our mind an ease straight away and after 3 visits he irradiated our unwanted guests.

2022年9月1日
自発的なレビュー
EPB Pest Control Ltd ロゴ

EPB Pest Control Ltd からの回答

Hi
Thank you for the feedback. I am glad I was able to help and resolve the issue for you.

Darren

5つ星のうち5の評価

Quick and efficient service

Quick and efficient service! I reached out out to Darren after seeing a mouse in my flat late on a Sunday night. He got back to me within half an hour with an appointment booked in for 2days time. I didn’t see another mouse after the first the appointment! His service was professional and friendly, put me at ease and made me feel comfortable in my home again. Can’t recommend him enough!

2022年9月15日
自発的なレビュー
5つ星のうち5の評価

Professional Service

Excellent and professional service. Cannot recommend this company enough, clear, concise and turn up when they are meant too.
So good in fact I am recommending to my clients and using them on my sites.

2022年9月20日
自発的なレビュー
EPB Pest Control Ltd ロゴ

EPB Pest Control Ltd からの回答

Hi Rae

Thank you for the feedback and for using us for all your pest control requirements

All the best
Darren

5つ星のうち1の評価

Avoid Darren, positive reviews must be fake

We hired Darren to get rid of mice and it turned out to be a very bad and expensive mistake. He initially cancelled four appointments (due to covid, other illness, his phone smashing and a personal issue) – we gave him benefit of doubt, maybe they were all genuine. But the real problem was his incredibly shoddy work. He said he had filled all the possible entry points – he did this in about five minutes, but it didn’t solve the issue. We called him back and he spent another five minutes doing the same – he said this time he had definitely filled them. He then returned one more time and did the same. We asked him to use concrete (which he had said he would do when we hired him) but he said concrete would not work on our property. Anyway, the mice remained, and he ignored my last message asking for a solution. So eventually we hired someone else. And guess what, they found two very accessible entry points in the kitchen and filled them (and the rest of area) with concrete and now the issue is fixed. Darren was either too lazy or incompetent to do this himself – not sure which one. We’ve asked Darren for a refund but he has ignored us, of course. We hired him on the basis of his good online reviews. No idea if those are genuine, but if you’re considering hiring him I’d suggest you pay attention to this review. I wouldn’t recommend him if he was the last pest control guy on earth!!

2022年4月7日
自発的なレビュー
EPB Pest Control Ltd ロゴ

EPB Pest Control Ltd からの回答

Hi Kevin,

I haven't heard from you since June and when we last spoke there was no indication you were unhappy with the service. Then you messaged me out of the blue last week saying if I don't give you money you will leave a review. That's why I didn't reply to you.

At no point was I only in your property for 5 minutes. The first visit took 20-25 minutes while we spoke about the issue, I laid bait and checked the balcony and kitchen, you explained Kates fear of mice and so on. The proofing visit took around 40 minutes and the next visit for proofing again took over half an hour. You were on a video call to someone in Hong Kong for 30 minutes sitting beside the kitchen whilst I did the proofing and then we spoke for 10 minutes about your work you do and I also explained you needed to keep it tidy and also clean up the old poison you or someone else had put down under the unit as your daughters toys were near it and other items on the floor like cutlery and that area was exposed with no kick board, I'm sure you remember that so its unfortunate you've felt the need to twist the truth in order to try and tarnish my reputation.

There was no hole in the wall behind the fridge at the time of my visit. I had it pulled out in front on you. It would have been easy to seal if there was as it was a flat wall with good access. The main holes were in the void for the pipework in a hard to reach area down behind the washing machine which I still managed to get to even though difficult. I wouldn't leave an easy to reach hole in a flat wall.

I said cement couldn't be used in the void, not your property. I've explained this to you a few times, because the holes were in the void in the corner for the pipe work that runs up and down between the flats. A void is basically an empty space behind the boxing around the pipes so if I had put cement in, it would just crack and fall down over time. That's why I covered the holes with metal mesh which will stay in place forever. I did it properly rather than what you thought would be best. If I can use cement I always do when it will work.

Yes I did have to come back in early june which I was happy to do as Kate saw a mouse. That is why I guarantee my work. If you had contacted me to return again I would have but I've not heard from you since June and as far as I was concerned there were no further issues.

You have wrote this review and the other one on Google in such a way to make me seem completely unprofessional which isn't a fair reflection of me or the service I provide. Added to that the text messages you keep randomly sending me about reporting me, It's not far off harassment and hopefully you will stop now, asking for money, making fake review profiles, misleading reviews, texts.

I noticed you also set up a fake profile and left me another review under the name Jessica darling on google.. I would expect better from someone that works for Amnesty and is a supposed social media specialist, you are aware of the damage untrue reviews can do. This has had a negaive impact on me. I hardly slept last night with worry and just not being able understand why you seem hell bent on a campaign of abuse towards me.
I have reported you for this and will take it further to your employer's if the fake Jessica review it isn't removed and all this harassment doesn't stop as I am sure this isn't in line with someone working for an organisation that is supposed to be a champion for peoples human rights.

Aside from the above, I am genuinely sorry you feel the service wasn't what you wanted but I would have returned free of charge if you had notified me of any on-going issue and I've always been easy to contact, deal with and always replied to you straight away. As far as I was aware the mice issue was resolved so this was a surprise to me after so many months of not hearing from you. I take pride in my reputation and the service I provide and always do my best for people.

Regards
Darren

5つ星のうち5の評価

Fantastic service

Darren was fantastic. Came very quickly, immediately identified the problem and rapidly sorted it out very swiftly and professionally. Very reassuring. Goodvalue for money. Thoroughly recommended.

2022年9月6日
自発的なレビュー
5つ星のうち5の評価

Darren was brilliant

Darren was brilliant, filled me with confidence from our initial conversation that he would sort the problem and he did. There had been no more bed bugs since the job had been carried out. Great price and great service.

2022年8月20日
自発的なレビュー
5つ星のうち5の評価

Life saviours!

Darren is responsive, flexible, professional and friendly. We had a serious pest issue within the workplace but Darren dealt with the concern with ease. It is clear to see the team has a wealth of experience in this field.

We had to arrange our industrial clean several times but EPB were very understanding. They normally do not work weekends but made exceptions due to our working situation.

2022年8月18日
自発的なレビュー
5つ星のうち5の評価

Definitely recommend !!

Amazing service. Professional and efficient! Reliable and honest! I would definitely recommend for any home services. Prices are very reasonable too!

2022年8月3日
自発的なレビュー
EPB Pest Control Ltd ロゴ

EPB Pest Control Ltd からの回答

Thank you for leaving feedback. I am glad you were happy with the service.
All the best
Darren

5つ星のうち5の評価

Darren has been really helpful in…

Darren has been really helpful in solving our moth and mouse problem. He’s been quick and easy to communicate with, and spelt out clearly what our problem was. He came to the flat really quickly after I called, and was very friendly. I’d definitely use Darren again.

2022年7月29日
自発的なレビュー
EPB Pest Control Ltd ロゴ

EPB Pest Control Ltd からの回答

Hi Sophie
Thank you for leaving a review. I am glad to have been able to help
All the best
Darren

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