Only 1 small problem I was left on hold for 15 plus minutes to discuss my renewal. It would have been better to request a callback. Once I got through, lovely staff, professional service.
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Received reminder about renewal of policy including policy booklet. Very straight forward and easy to read and understand, price was cheaper than previous year so win win and cover as expected. Phoned... ãã£ãšèŠã
I often forget when my insurance is due, but on this year has a timely reminder by email. I had the option to renew online which looked simple to do. I needed to make a slight change to rang up, spo... ãã£ãšèŠã
Prompt return call after leaving a request for a quote. Advisor was polite, patient and explained everything about the policy and breakdown cover. On a like for like policy they came back £123 chea... ãã£ãšèŠã
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Equesure has been established since 2011 and are specialists in arranging equine insurance
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Lancaster House, Meadow Lane, PE27 4ZB, St Ives, è±åœ
- 0161 425 7015
- enquiries@equesure.co.uk
- equesure.co.uk
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Equesure ããã®åç
Would recommend Equesure âŠ
I dealt with Lily who was extremely helpful and friendly âŠ
Everything went very smoothly ..

Equesure ããã®åç
Excellent service
Excellent service, and the staff are always helpful. Wouldn't use anyone else for insuring my horsebox.

Equesure ããã®åç
Customer service needs to improve
Fees were increased, though never claimed. Customer service not the best, no prepaid envelopes provided to return docs. Use of electronic documents would improve experience, cost and experience. Expect I will not use this company again.

Equesure ããã®åç
Customer service excellent
Customer service excellent
Helpful and friendly
Easy to contact

Equesure ããã®åç
Very experienced staff
Very experienced staff , helpful in answering and solving any queries , efficient and quick with phone callbacks and email correspondence , very polite and curtious staff.
Overall very good service and follow up service

Equesure ããã®åç
V good service
Efficient, new quotation sent when requested and followed up on the phone by pleasant, helpful staff.

Equesure ããã®åç
Excellent professional service at a competitive rate
Excellent professional service at a competitive rate!

Equesure ããã®åç
Great Equestrian Product
Competitive prices, comprehensive cover tailored to equine requirements, knowledgeable staff and easy process.

Equesure ããã®åç
Ist Class Service!
So refreshing to have an Equine Insurance Company with staff who are horsey and completely understand your needs! Bravo

Equesure ããã®åç
Very good service
Very good service
Extremely efficient
Disappointed with Vetran policy only covering external injuries but thatâs not the brokerâs fault, itâs the industry but understandable I suppose

Equesure ããã®åç
Fair with regular renewal reminders.
Lots of reminders for renewal via phone calls, a fair but non-negotiable price. Lots of paper work which could be emailed as an alternative - I did request paperless services but apparently they are not an option.

Equesure ããã®åç

Equesure ããã®åç
Staff easy to talk to and explainedâŠ
Staff easy to talk to and explained everything, ensured I knew the guidelines .

Equesure ããã®åç
Really helpful and easy to understandâŠ
Really helpful and easy to understand member of staff. She was well informed, patient and kind. Also extremely efficient. Thank you.

Equesure ããã®åç
Affordable (ish) policies.
Iâve been with Equesure a number of years.
Iâve always found them to be helpful and able to source an affordable policy. However, I have found in todays climate, everything is more expensive!!

Equesure ããã®åç
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