I ordered a couple of items and noticed the delivery date given was only two or three days away, which I was skeptical about as I am in Singapore, and the items were shipped from Ireland. To my abso... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Fearghal helped me identify the correct product (bit), translate my requirement to match the product spec and kept me up to date as my order was being processed. Now I have the correct bit width and... もっと見る
Efficient service, lovely staff, very helpful. Ordered two bits on a Monday at 12 noon and was delivered Tuesday morning! Fearghal was really helpful and quick to reply to queries ! 10/ 10 recommend... もっと見る
Lovely collar - looks gorgeous on our collie German shepherd cross. Fabric not a sturdy a wool as expected but it is soft so probably comfortable for her. The clasp is a bit heavy which took her a bit... もっと見る
企業情報
当該企業による記述
A unique equestrian 🐴 experience. Focus on show needs. For riders of all levels, we have every toy 🐻imaginable. Shop on-line or visit on of our 50+ POP up stores 🚛🚚 during the year. STABLE visits are free of charge & no obligation. Test rides & saddle fittings are also FREE 🤩 Show Room visits in thurles are welcome but please do call ahead before arriving as we could be saddle fitting or at an event.
連絡先
Park Avenue, E41YP80, Thurles, アイルランド
- 0863150836
- info@equijumpltd.com
- equijumpltd.com
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 50%に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Obsessed with Equijump Ltd! They’re the best
My experience with Equijump was incredible. I ordered online and am located in the US. I was incredibly impressed with not only how fast the shipping was (it made it to me in less than a week! Maybe 4 or 5 days?) but also how wonderful their customer service was. I had a small issue and reached out to them, to which Fearghal responded immediately and rectified the issue with ease and kindness. In the era of online shopping and big box stores, it’s so nice to have the experience of working with a small business tack shop that actually cares about their customers. For US shoppers, I recommend doing what I did for my second order which is ordering everything you want at once, as the shipping is flat rate, so that made it even more cost effective and saved me significant money compared to buying European brands in the US. Also who doesn’t love the satisfaction of a hefty tack haul?! My goodies came in a Equijump LTD tote bag that I will be wearing with pride at shows, happy to tell others about how great they are! I will definitely be purchasing from them again and cannot recommend them enough!! Thank you Fearghal!!
As a professional in showjumping
As a professional in showjumping, starting young horses, and retraining problem horses, I was interested in your innovative bits while searching for a particular solution for one horse, talented, well-trained, but sensitive in her mouth. My bit has arrived and I am eager to test it soon.
Excellent service
Excellent service
Highly recommend
5* customer service
Will definitely use again
Thank you Fergus
Great customer service and fast shipping
Great customer service and communication. Product is exactly what was described on website. Fast shipping
Shipping
What a wonderful experience. I ordered a bit online and I received it swiftly. Thank you
Amazing Experience
The shipping was really fast, i received my product 3 days later and I live in NY. The product I bought was cheaper here than in the brand website. 10/10
Absolutely brilliant service
Absolutely brilliant service! My boots arrived super quick and were very competitively priced. I would definitely purchase again from Equijump and highly recommend!
My favorite shop from all around the world
Good communication with the seller
Items as described
The only thing some items takes time to be ordered from the manufacturer but this is out of their hands
Great sizing chart
Great sizing chart. Quick delivery.
I'm very happy with my boots they fit perfectly, lovely leather. Very happy.
super service and product
The initial service was great
The initial service was great, but having to return something is awful. The cost for a return is almost more than the item purchased.

equijumpltd.com からの回答
Customer Service is incredible
The service we received is second to none.
We have bought several items from Equijump in quick succession - we ordered a girth, and unfortunately it didn't fit, however the team replaced it with such efficiency ! this unfortunately happened twice, and both times they were easy to contact, communicated quickly and posted the replacement out to us almost immediately.
My daughter then unfortunately had an incident where her bridle broke - not the fault of the bridle at all. By the time I got the 20 minutes from work to collect her, I had spoken to the team in Equijump, they had pulled the previous order up confirming the size and had it packed and ready to send so all I had to do was pay online when I arrived with her. The bridle was with me less than 24 hours later.
The customer service from Fearghal is incredible. attentive, and quick.
Great customer service!
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