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Equisafety レビュヌ 

238
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TrustScore 5段階評䟡の4

4.0

乗銬甚品店
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プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

The company had exactly what I had been looking for. The product was excellently made and sturdy. The price was reasonable. The shipping was FAST! Great experience!

5぀星のうち1の評䟡

BUYER BEWARE!!!! Didn’t have the Charles Owen helmet I ordered in stock, despite it showing it was available. Then advised me they had the Charles Owen Champion Helmet in the size I needed, only to fi... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Have several of the multi coloured mesh waistcoats in different coloursways. Love the idea of different colours for different surroundings/ light Will be looking to purchase the leg wraps and shee... もっず芋る

5぀星のうち5の評䟡

Recently put my little piebald coblet back into harness & he's loving it. However in low Autumn sunshine you couldn't see him clearly on our narrow country lanes. Solution - 2 Equisafety Polite nos... もっず芋る

䌁業情報

  1. 乗銬甚品店

圓該䌁業による蚘述

EQUISAFETY - PUTTING YOUR SAFETY FIRST Is at the core of Equisafety Limited. A Guiding force driving us to continue the safety legacy we have built for over 25 years. A world leader in technical performance equestrian high viz. The unrivalled in-house designs are created by a qualified MA technical sportswear designer, and our relentless commitment is to give you, and your horse, the very best in unrivalled design by placing emphasis on function and performance for when you need it the most. Only the highest quality technical fabric is used in our iconic designs and the construction of our apparel is unrivalled. Equisafety designs and manufactures for a number of UK Police Mounted Police units including the Metropolitan; Greater Manchester; Avon and Somerset and Northumbria.

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4.0

ほが満足

TrustScore 5段階評䟡の4

238件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌの 37に回答しおいたす

通垞1カ月以䞊経っおから回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.0

すべおのレビュヌ

(238)

過去12か月のレビュヌ数: 67件

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5぀星のうち1の評䟡

Very poor, never got the parcel

Poor. I newer got the parcel and the service varied from unfriendly to friendly but not making anything happen and finally nobody answered. Be aware of this place. They claim others ( customs) and not taking responsibility for the delivery, which disappeared. I never got it . I just hope I will get my money back.

2026幎6月5日
Equisafety ロゎ

Equisafety からの回答

Dear Laura Lathi, as you were fully aware your parcel was stopped at Customs and they refused it. We are unable to do anything about this. We have no control over any counties customs. When they sent it back to Equisafety we immediately refunded you. We have said in your other 1* about the same issue, that we will try to send it again for you with FREE postage.

5぀星のうち5の評䟡

Great Helmet & Great experience

Really happy with this purchase. The Champion Revolve X-Air MIPS fits well, feels lightweight, and the ventilation is noticeably better than my previous helmet. MIPS technology gives me extra peace of mind on trail rides and cross-country. Equisafety’s shipping was quick and the whole experience was smooth. Would definitely order from them again!

2026幎6月27日
自発的なレビュヌ
5぀星のうち1の評䟡

No refund for 5 months!

I had used equisafety before, however I will never use them again. I place an order which took so long to arrive that it was no longer needed(I bought it in December and it arrived in February
). I returned my item and had an email saying it had been recieved but no refund until 3 days ago after having previously two emails saying ‘we have refunded you’

This was an outright lie.
Customer service is beyond poor!
I even got an email saying, you expected an apology, what did we do wrong
?

Errrrmm you did t refund me for an item you have recieved by refund for MONTHS! And lied saying you had!!!

Disgusting! And genuinely worry about the credibility for this company or if it is a scam, spend your money elsewhere!!

Never again!!

2026幎5月15日
自発的なレビュヌ
5぀星のうち4の評䟡

I bought 2 pairs of hi-vis ears and


I bought 2 pairs of hi-vis ears and they are of a nice quality, although the fit isn’t quite right on either of our horses. They wouldn’t come off but they don’t sit well around their brow bands. The original price was £34.99, and I would have been disappointed if I’d spent that. But at the sale price of £9.99 they’re a bargain and I can make some adjustments to make them fit better.

2026幎4月30日
自発的なレビュヌ
5぀星のうち1の評䟡

THE WORST CUSTOMER SERVICE I HAVE EVER


THE WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED. The products themselves are great quality, but I would guess the company is only still in business through not properly processing returns and not issuing refunds. I returned an item that was too big and requested an exchange. The exchange didn’t arrive. Requested refund and was asked to supply details and since then no refund and any attempts to chase it up go totally ignored. Finally realised no refund was coming and claimed through PayPal buyer protection. Don’t buy directly from this company, use a third party retailer if you want their products

2026幎4月24日
自発的なレビュヌ
5぀星のうち1の評䟡

Cheating multiple people and lying

Absolute scammer I’ve ordered boots almost two months ago they never showed up no one answers the email or phone I’m going to file a police report.
Now she’s replying trying to sound normal and flag my review but many many people have come forward saying this lady scammed them too. It’s now five months and she still hasn’t given me a refund. In accordance with Uk law it’s her liability if it doesn’t show up it’s my right to get a refund. This woman is a known scammer beware!

2026幎5月6日
自発的なレビュヌ
Equisafety ロゎ

Equisafety からの回答

Hi,

Thank you for your feedback.

We are very sorry that you have had this experience.

Your riding boots were dispatched promptly, and we provided you with the tracking details so you could follow the delivery. The courier's tracking confirms that the parcel has been delivered.

We fully appreciate how frustrating this situation is, and we have been trying to help resolve the issue. Unfortunately, as the tracking shows the parcel as delivered, we are limited in what we can do. We have advised you to contact the courier and have been willing to assist where possible.

We are disappointed that your many emails have become increasingly aggressive and threatening, as we have been doing our best to help find a solution.

We pride ourselves on providing good customer service and will always try to resolve genuine issues. We hope this matter can still be resolved amicably.

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