Ergeon レビュー 220

Save yourself time and money by not using this company. In addition to my 1-2 day installation taking 4 days (which was only ever communicated by the installer not our project manager) and several issues not communicated until time of installation, I repeatedly had to go back to the project manager to request overcharges be removed from my invoice. It was only after threatening to report them to the BBB that I received any resolution to my complaints. Despite being allegedly focused on customer satisfaction, they are anything but. In addition to their inability to communicate in a timely manner and refusal to even believe me that I wasn't fabricating my complaints about my new fence, I expected to see a total discount on my bill from my complaints above totaling over $700 and am instead settling for $400 because I am completely at my wits end dealing with this company.

Ergeon does excellent work. The team is professional from the office to the field. My husband and I really appreciate their help and concern while working through the project. Their fence gates give our house more curb appeal.

We had a fence put in a few year's ago. They did a great job at that time. We considered and went back to Ergeon to have them install Astro Turf, as we are getting older, needing less yard/mowing for us to do. Employee's were great, willing to work with in our time frame. They were early to arrive. 3 laborer's and a Super (Alex) on sight up until just about the very end, leaving 2 to finish up with final clean up and walk through. They didn't seem to mind my husband sitting and watching or working around them. The whole project took just about 4.5 - 5.5 hours total. We would strongly consider reemploying Ergeon again. Thank you Jorge, Cesar, Alex and your crew for a fine job we done.

This was one of the most professional installations l've ever experienced. The quality of the work was outstanding, with no corners cut. A manager supervised the installers the entire time. They removed the old fence and installed 75 feet of new fencing with new posts and kick boards in just one day. I highly recommend them.

The quote process was very easy and thorough. Khadijah was very helpful and accommodating.

Great fencing team! From the on-site estimate, dedicated project manager and the skilled install crew, Ergeon made this project so easy.
Excellent experience. Will use again!

I was very pleased with the job they did very professionally done. I would highly recommend them if you need a fence put up. I had several companies give me a quote and by far Ergeon was the best quote. You won’t be disappointed.

I now have the best-looking fence in my entire neighborhood. Each step of Ergeon process is convenient and was made easy, all done online and via phone. Good experience overall from start to finish I am very pleased and highly recommend Ergeon.

I recently had a fence installed in my backyard by Ergeon, and I couldn't be happier with the experience and the results.
After receiving six quotes from different companies, I chose Ergeon because they offered the most reasonable pricing and a high-quality product.
I worked closely with Grag Unda, who handled my quote and was my main point of contact throughout the process.
Grag Unda was incredibly knowledgeable about the products, respectful, polite, and very efficient.
Their expertise and professionalism made the entire process smooth and stress-free.
The installation team from Ergeon was impressive. They completed the fence in just two days and took an additional day to stain it.
The workmanship is excellent, and the fence looks fantastic. I am absolutely delighted with the outcome and would highly recommend Ergeon to anyone in need of a new fence. They are trustworthy, reasonably priced, and deliver outstanding results.

Ergeon‘s follow through was spectacular from start to finish. They exceeded my expectations by a milestone between getting back to me quickly, coming to the property to confirm measurements, coordinating with SMUD to ensure it was safe to dig, and keeping me posted for the final walkthrough. Highly recommend them, their prices are competitive!

Jorge was very professional and friendly
Gave information clearly and ask if I had any questions often.

Quick and painless installation experience. I got new fence installed in less than a month since I contacted sales from their website, I received a follow up call, video call with the customer consultant, in person visit to confirm measurements, and installation appointment after city "call before dig" approval. Very competitive price.

The process with Ergeon is very easy and straightforward, from beginning to end, once you start. I would recommend working with them to anyone that has limited time to manage a fence build project, especially. I think the way they operate makes it easy for people without an extensive construction background or a preexisting list of reputable contractors that they've worked with is the past. As in, if you don't know where to start or with whom to work, Ergeon would be a good company to try out. I would use them again for any future fence construction projects.

They were professional and responsive when I had questions. The job was done in a timely manner and was done to my specifications.

Victor made the quote experience easy to navigate through, especially for me who is uneasy with tec/ video things. Very greatful for his help.

Wow! This was such a great company to work with. From the initial estimate to the financial arrangements to the build, they were smooth, thorough, and patient! Valeria was my initial contact and provided me with the bid (absolutely no surprise additions) which was detailed with 3D pictures and the supply list. She helped make arrangements for split billing with my neighbors too. Omar was our project manager and arranged for the utilities to mark out their lines, then the timing for the actual build, and confirming that I was happy with the projec before receiving payment. The crew that did my fence (side and back) were so organized! Each person knew exactly what their tasks were and set out to complete them efficiently, quickly and correctly! Can’t say enough about how amazingly easy this whole process was! Definitely recommend you check them out.

It was a pleasure working with ERGEON to get my fence work done. The initial consultation with Giovanni all the way to working with project manager Omar and his crew of laborers. They showed up on time, brought plenty of men to work with and completed all three sides of the fence work in one day.
I would definitely recommend Ergon for your fencing project.

My project manager Roberto kept me apprised of the status and schedule. My installer Juan did a great job and reviewed all the details with me. It was a pleasure working with this wonderful team.

I‘m a fan! After having many “contractors” say they do fencing not show up, we decided to go with Ergeon. They’re licensed, insured and warranty the work. They have processes from the initial estimate, proper utility line clearing before digging, a project manager and site supervisor. Communicating each step. The installers were so respectful and, best of all, did beautiful work with high quality materials. The price was reasonable, too.

Great work on the fence, but there are a couple of things worth mentioning. The guy delivering the materials can only leave them at the sidewalk if you do not have a driveway. Keep that in mind if this isn't allowed in your area. Secondly, pull the permit yourself to avoid snags and delays. Finally, the installers left a ton of fill dirt and I was told by them and by Ergeon through text that they do not do haul away for dirt (but took everything else), so that was an unforseen cost. The last one really irked me and I will be using a different installer for fencing the rear of my property.