Ergeon レビュー 220

From the attentive staff (Carlos, Customer Specialist, and Omar, Project Manager), the hardworking installation crews, and 3D visualization of the fence included with the detailed quote, the whole experience was very impressive. Very pleased with the quality of the fence and the price. Thoroughly recommended.

The workers were so efficient, and took down the entire fence and put up posts around the entire backyard all on the first day! On the second day it only took half the day to install the fence and gate. And everything was cleaned up before they left, with no debris left behind! An awesome job which even my neighbors commented on!

We had a great experience with Eregon and would hire them again.

From start to finish was this installation was excellent. The two guys that came to put in 50 feet of fence. Did it in about four hours and the work was excellen they cleaned up and you couldn’t tell that they were there. I just walked out and saw a nice new fence as promised
I had a small issue to deal with they resolved it within two working days. Mind you they did all this during the rainy season that we just went through. As far as the negative reviews that I’ve read industrial like they need a little work, ironing out a few things, but they are courteous and you couldn’t ask for nicer people to deal with, so I gave the five stars for the excellent work on the fence as that’s what I felt felt should be reviewed.

Work was done quickly and efficiently, Ergeon kept good communication and had my fence finished quickly and great construction.

Nicole Lindo was exceptional with all her communications, her willingness to help and explain, and her patience, which was so very important for us.

She is awesome. More companies should have employees like her working for them.

Ergeon did an amazing job with our backyard fence project. Summer is coming and the neighbor behind us has toddlers who play in his backyard. Combine that with a dilapidated old fence with missing slats and the fact that we have a pool. It could have been a disaster waiting to happen. We called Ergeon, they offered a great value. Plus, they lost no time in communicating with the neighbor behind us and with no delay the project was started. This company is fast! In one day we had our new fence and can breathe a sigh of relief that our yard is secure and ready for summer. Plus, it's a beautiful fence that adds beauty to our yard. Great company with amazing customer service!

This company was so easy to work with from the begging of our fence project. The quality and service exceeded our expectations!

Great job great work. They're so professional guys are great work was amazing 🤩

Our Southern fence blew down in the February Super Storm here in Napa Valley 2024. I really liked the online fence building tool. It allowed me to play with different fence options and enabled me to visualize what my finished product would look like. The local installer was very courteous and helpful. They informed me of bushes that needed to be trimmed weeks before install. They arranged our site visit with PG&E a marking the gas line.

There was one issue. On the second day of installation our gas line was hit by the builder. They immediately called the fire and PG&E and evacuated my Wife, Son and Dog. No one was hurt and the problem was solved completely in a couple of hours. My project manager assured be that I would not be liable for any extra cost of the response team. While upset and embraced by the very active response, I quickly calmed down and the team finished the project the next day. Over 144 ft. of new fence and I am very happy with the end product. I will use them again for replacing the rest of my fence in a couple of years.

Great experience from start to finish. Getting an estimate was very easy and fast. Work was scheduled around our needs and the work was high quality. They left no mess and were helpful working around an old climatis vine we were hoping would survive and it did.

We replaced 105' of our fence with a neighbor. Process was smooth. I liked the video call option to get the estimate. Highly recommended.

Mario was exceptional. Very professional and customer oriented.

Ergeon is a modern upgrade to the usual way people do business with fence contractors. They are Internet-enabled to give you personalized, instant service for project estimation, project management, and invoicing/billing. They have a network of local, high-quality contractors whom they manage to actually put boots on the ground to get your job done. And, because of their efficiency doing things this way, they offered me a replacement for my wine and storm-damaged fence at literally ONE-HALF the price of the “traditional” local fence contractor (also highly rated) who has all of the traditional overhead they must make up for.

I worked with the sales rep on my mobile device via a live video session. They showed me their screen as we built out the project specs, while I showed them a live view of the existing fence and job site area. I received a project quote shortly thereafter via a text message link. I made the deposit with my credit card although no charges were made until the project was actually completed to my satisfaction. They quoted me an estimated scheduling for the job of 5 weeks — the entire local area had suffered the same fate as I — and they in fact hit that target date almost to the day! Impressive.

All the while, I continued to receive communications from a dedicated project manager who themselves is a civil engineer, keeping me apprised of the activities leading up to the actual day of the job. The crew worked very efficiently and having built a few decks and fences in my younger days, I could see they were “doing it right” with solid, careful technique and quality materials.

On the actual day of the job, there were minor hiccups with communications over the precise timing of the crew arrival, but it all got worked out and I could not be happier with the the results or the price! I also want to mention the demolition of the old damaged fence went perfectly as well.

Outstanding in every regard! Ergeon delivers!

I have had a great experience working with Andy Perez from Ergeon to review the work required for and to obtain a quote for a thirty-foot section of fence that fell down in a recent storm. The process was extremely smooth and fast. The initial contact was less than 10 minutes on a Saturday morning to schedule an online video review. Within an hour, the initial video call took place to inspect the fence, obtain the measurements, identification of any issues, and answer pertinent questions. He reached out to me within a couple of hours with a quote and shared an online link which had all the details for several options for the repair and fence type. Ergeon maximizes its use of technology and customer service for fast and reliable service. The whole process was amazing given that most of their competitors could not even schedule a meeting to get a quote for at least a month out. I had to delay the job completion because of vacation and weather but the assigned PM, Omar Herrera, was able to work around it and his crew did a great job at removing the old fence boards and installing the new fence section in less than a few hours.

I was lucky to work with Nicole Lindo today to get a quote for my fence. She was incredibly knowledgeable, quick, and very friendly. She whipped up a quote and answered of my questions along the way. Great service, definitely recommend.

Very happy with the work done by Ergeon.
They were fast, efficient,on time and did
a great job replacing my old fence.
Would recommend to friends

Amazing company with constant communication from start to finish. Mr. Molina and his crew replaced 300 feet of fence in just one day, including demolition and cleanup!

Beware of this company. Initially during the bidding process you will think they know what they are doing. After the quote, you will really see how pathetic this company really is. After 3 no shows to start the work, with excuses ranging from "my car broke down" to you name it, it's apparent you are dealing with a bunch of savages. Nobody will accept responsibility and you will be continously transfered from "moron" to "moron".

If I could make that one star a half instead I would. The first time I dealt with these guys were great. Absolutely no complaints. But the second time was terrible. Guess came out with less than half of the materials needed but said they'd be done. They came at 10am and left at 3pm without letting us know they were done. Leaving my backyard open and a mess with the fence they took down and the new materials. They came back the next day and said they'll be done. They put 4 posts up and left. Again arriving at 10am and leaving at 3pm. Leaving the mess. They arrived today and said they needed 3 more days to get the rest of the materials. The project manager already told me they'd definitely done today. The manager offered me a $100 discount. So fed up. Turns out that they forgot to add the measurements in my quote and the image they sent of the area the fence would cover was wrong. They said I’d have to pay for their mistake. I asked to cancel everything. They told me I’d have to pay $600. Then he called a little later saying he messed up the cancellation fee. Asked me to take pictures of what the installers did, what materials were left over and the haul away for the old fence. Of course to charge me for their mistake again. Look else where. Don’t just look at this as one bad review and think yours will be fine. Cuz that’s what I thought.