Erojoy レビュー 

Erojoy からの回答

2025年10月23日

Hello Richard, Thank you for taking the time to share your experience! We’re glad to hear you enjoyed syncing to a video, it’s definitely a unique feature that enhances the whole experience. We also appreciate your suggestion about having an anal sleeve option. Feedback like this helps us a lot as we continue developing new attachments and features, so we’ll be sure to share this with our product team.

Erojoy からの回答

2025年10月22日

Hi Kevin, Thank you for sharing your experience! We’re glad to hear that syncing with the app was easy and that you enjoyed the overall performance. It’s great to know the product delivered a satisfying experience and added some extra excitement to your alone time. We truly appreciate your feedback and can’t wait for you to enjoy it again soon.

Erojoy からの回答

2025年9月19日

Hi Steven, Thank you for sharing your experience. We’re so glad Leah was able to take care of this quickly and keep you updated along the way. We’ll make sure your kind words reach her, it truly means a lot to hear that the communication made a difference. We’re always here if you ever need anything else.

Erojoy からの回答

2025年9月19日

Hello Bruce, Thanks so much for taking the time to share your feedback. We’re really glad to hear you’re enjoying the vibration and suction, and we appreciate your honest note about wanting more modes. Feedback like yours helps us see where we can improve and make the experience better for you and others. If you’d like, feel free to reach out to us anytime at support@getfleshy.com, we’d be happy to chat and see what we can do to make your experience even better.

Erojoy からの回答

2025年9月1日

Hello Nes, Thank you for sharing your feedback. We’re glad to hear you enjoyed both the product and the interactive features. It’s great to know you see the growth potential as well, we’re committed to continuing to improve the experience.

Erojoy からの回答

2025年8月25日

Hello Darryl, Thank you for the amazing feedback! We’re thrilled to hear that you’re enjoying our products and that Leah was able to make your experience such a positive one. We’ll be sure to pass along your kind words to her. We appreciate your recommendation and look forward to being here for you anytime you need us.

Erojoy からの回答

2025年8月20日

Hello there, Thanks a ton for the awesome feedback! We’re glad your order got to you fast and discreetly, and that everything matched up exactly as described. Appreciate you choosing Fleshy, we’ve got you covered anytime.

Erojoy からの回答

2025年8月15日

Hello Peter, We’re so glad to hear you had such a great experience with Leah! We’ll be sure to pass along your kind words, she’ll be thrilled to know her attentiveness and quick responses made a difference. Thanks for sharing your feedback!

Erojoy からの回答

2025年7月31日

Hi John, We’re sorry to hear that this was your experience. We take feedback like this seriously and would love to better understand what happened. Please reach out to us at support@getfleshy.com so we can look into your concern and work on making things right. Our goal is to ensure every customer feels valued and supported.

Erojoy からの回答

2025年7月10日

Hi Andrew, Thanks so much for the great feedback! We’re really happy to hear everything arrived quickly and is working well for you. If you ever need anything or have questions down the line, don’t hesitate to reach out.

Erojoy からの回答

2025年7月9日

Hi James, thanks for your feedback. We understand that not everyone will find the experience enjoyable, and that’s totally valid. If there’s anything we can do to make it better, feel free to reach out to us at support@getfleshy.com. We’d love to help make things right and find a solution that works for you.

Erojoy からの回答

2025年6月6日

Hello Scott, Thanks for sharing your feedback, and we're sorry to hear the Fleshy Pro didn’t quite meet your expectations. We totally understand that experiences can vary from person to person, and we always appreciate insights like yours, they help us improve.

We’d love to hear more about what specifically didn’t work for you and see if there’s anything we can do to make things right. Feel free to reach out to us at support@getfleshy.com, we’re here to help.

Thanks again for giving us a try.

Erojoy からの回答

2025年5月26日

Hello CK, Thank you so much for your kind words! We're thrilled to hear that Leah took great care of you—she truly is the best, and we'll make sure she sees your shoutout. It's always our goal to make things right and ensure you're supported every step of the way. We're grateful to have you in the Fleshy family, and we can’t wait to show you what’s coming next. Thanks for sticking with us!

Erojoy からの回答

2025年5月13日

Hi Tony, Thanks so much for the awesome review! We're thrilled to hear your first syncing toy experience was a hit. Totally understand that the instructions can be a bit tricky at first. Really appreciate the recommendation, and if you ever need help or tips, we’ve got your back.

Erojoy からの回答

2025年5月8日

Hi there, Thank you so much for the kind words and for giving us the opportunity to make things right. While we're sorry that our product wasn't the right fit for you, we're really glad we could still turn your experience into a positive one. It truly means a lot that you recognized our efforts, and we’re grateful for your trust and patience throughout the process.

We’re looking forward to having you back as a customer—and hopefully next time we’ll knock it out of the park. If there’s ever anything we can help with, don’t hesitate to reach out.

Erojoy からの回答

2025年5月2日

Hi Nick, Thank you so much for your kind words. We’re really glad to hear that Leah was able to assist you quickly and that the replacement process was smooth. We always aim to make things easy for our customers, and it's great to know we hit the mark.

If you ever need anything else, we’re here to help.

Erojoy からの回答

2025年4月21日

First of all, thank you for your honest and thoughtful review. We truly appreciate your kind words about the quality of our products, and we’re really sorry to hear about your recent experience with shipping and support—it’s definitely not the kind of experience we want anyone to have.

We completely understand your frustration regarding the 2-day shipping. You're right to expect it to be processed quickly and delivered on time, especially when you’ve paid extra for that service. It’s clear from your timeline that the processing and handoff delays fell short of what we promise in our FAQ. We sincerely apologize for this.

Regarding your concern with reviews, we do our best to moderate fairly, and we’re actively working on improving our transparency in this area. Your feedback is really valuable to us, and we’ll take a closer look to make sure all voices are heard—regardless of star rating.

We’re also incredibly sorry you didn’t receive a timely response from customer support. Last week was particularly challenging for us due to the holiday weekend, but that’s no excuse for going silent when someone needs help. We're making internal changes to ensure faster, more reliable replies.

As for your note on returns and cancellations—you're absolutely right that timing is crucial. We have a very short window to cancel orders, typically just 10–20 minutes after the order is placed, and sometimes even less depending on whether our third-party fulfillment partner has already begun processing. This policy is outlined at checkout, but we understand it can feel frustrating—especially if you’re trying to reach us during that brief window. Even when support is available, if your message comes in after that cutoff, there’s often nothing we can do to stop the order from shipping.

That said, we completely hear you—and your feedback is important. We’ll absolutely take this into consideration as we continue improving our customer experience. Thank you again for sharing.

We want to make this right for you.

Please email us directly at support@getfleshy.com with your order number, and we’ll do everything we can to turn this around. We truly appreciate your patience and hope to have another shot at giving you the experience you deserve.

Erojoy からの回答

2025年4月10日

We regret that your experience did not meet your expectations. Thank you for your valuable feedback; it helps us continually enhance our products and user experience. If there’s anything we can assist you with, please don’t hesitate to contact us at support@getfleshy.com.

Erojoy からの回答

2025年4月7日

We’re really sorry to hear that the experience didn’t meet your expectations. We truly value your feedback, and we’d love the chance to make this right for you. Please reach out to us at support@getfleshy.com — we’re here to help in any way we can.

Erojoy からの回答

2025年4月3日

Hi George, Thank you for your kind words! We're glad to hear that Leah provided professional and efficient support in resolving the issue with your Rumble. Customer satisfaction is always our top priority, and we appreciate you taking the time to share your experience.

If you ever need anything else, don't hesitate to reach out!