Love the device itself. Delivery was kind of a pain as the carrier said they had an incomplete address even though it was filled out and completed during ordering, and I had to get in contact with the... ãã£ãšèŠã
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Besides the usual quick turnaround in shipping, the products are innovative, compact and enjoyable. My junk is large so the challenge is buying size appropriate sleeves for Fleshy. The Minx sleeve is... ãã£ãšèŠã
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Leah communicated with me to ensure a smooth delivery. I was worried that there might be a pay issue so I reached out. She responded within a day and reassured the process was moving smoothly. She als... ãã£ãšèŠã
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I purchased a fleshy pro and had issues with the machine andvthe sleeve that came with it! After thr initial âbumps in the roadââ I am here to tell you that the Customer Service staff kicked into ge... ãã£ãšèŠã
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Erojoy ã«ã€ããŠ
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Formerly known as Fleshy (GetFleshy.com), Erojoy.com is the same trusted company with a new name and a bigger vision.
At Erojoy, we are dedicated to redefining sexual wellness through innovation, quality, and education. We believe that sexual wellness is an important part of overall well-being, and everyone deserves access to products that help them explore pleasure with confidence, comfort, and privacy.
Using advanced sex tech and thoughtful design, we create products that deliver exceptional experiences while maintaining high standards of quality and customer care. Every product is developed with our customers in mind, combining performance, safety, and discretion.
Beyond our products, we are committed to promoting open and honest conversations about sexuality. We believe self-exploration and sexual wellness should not be surrounded by stigma or embarrassment. Our goal is to help normalize these conversations and encourage a healthier, more positive approach to personal well-being.
Whether you've been with us since our Fleshy days or are discovering Erojoy for the first time, we're excited to be part of your journey.
Welcome to Erojoyâwhere innovation, pleasure, and sexual wellness come together.
At Erojoy, we are dedicated to redefining sexual wellness through innovation, quality, and education. We believe that sexual wellness is an important part of overall well-being, and everyone deserves access to products that help them explore pleasure with confidence, comfort, and privacy.
Using advanced sex tech and thoughtful design, we create products that deliver exceptional experiences while maintaining high standards of quality and customer care. Every product is developed with our customers in mind, combining performance, safety, and discretion.
Beyond our products, we are committed to promoting open and honest conversations about sexuality. We believe self-exploration and sexual wellness should not be surrounded by stigma or embarrassment. Our goal is to help normalize these conversations and encourage a healthier, more positive approach to personal well-being.
Whether you've been with us since our Fleshy days or are discovering Erojoy for the first time, we're excited to be part of your journey.
Welcome to Erojoyâwhere innovation, pleasure, and sexual wellness come together.
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The customer service is impeccable
The customer service is impeccable. Will absolutely order again if im in the market again. Paris helped me and was kind and easy to deal with, she made sure to get me a replacement because my sleeve was a little messed up from shipping i think. Thank you very much for the pleasant experience!
2024幎8æ1æ¥
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Erojoy ããã®åç
Hi Sean, thank you for your kind words! We're thrilled to hear that you had such a pleasant experience with our customer service. Paris is indeed wonderful, and we're glad she could assist you with the replacement. We appreciate your support and look forward to serving you again. If you need anything else, just let us know!
Paris R. is a KEEPER!
Paris did a great job communicating with me in a positive and constructive manner, while doing so quickly. I loved talking with Paris and I can only hope she is getting paid what she deserves! Please consider her to be a good coach or mentor for other customer service representatives!
2024幎8æ3æ¥
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Erojoy ããã®åç
Hi Eric, thank you for your fantastic feedback! We're delighted to hear that Paris communicated with you in such a positive and constructive way. She is a rockstar! We appreciate your kind words and support! If you need anything else, don't hesitate to reach out.
Quality Customer Service
Paris R. Was very helpful in making my issue right. After an attempt at diagnostics they opted to send a new unit to me. I couldn't be more satisfied with the service and greatly appreciate the promptness and overall quality of the service.
2024幎8æ1æ¥
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Erojoy ããã®åç
Hi James, thank you for your review! We're delighted that Paris R. resolved your issue promptly and effectively. It's great to know you're satisfied with the service, and we appreciate the promptness and quality we strive to provide. If you need any further assistance, don't hesitate to reach out!
Excellent Customer Service Experience
I love the product but unfortunately it would not charge after the initial charge. I reached out to customer service and Paris R. quickly responded. She investigated my claim and resolved the issue quickly. I also appreciated the professional courtesy and thorough communication.
2024幎7æ19æ¥
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Erojoy ããã®åç
Hello JP, thank you for your feedback! Weâre delighted that you love the Fleshy Pro. Apologies for the initial charging issue, but I'm glad Paris R. resolved it quickly for you. We strive to provide excellent service and clear communication. If you need any further assistance, please feel free to reach out.
Lost in the Ozone
The shipment was lost/misplaced/something. The response was immediate, friendly, articulate, and most of all, helpful. It was on a par with the best of Japan. And in the world of customer service, it doesn't get better than that.
2024幎7æ19æ¥
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Erojoy ããã®åç
Hi Gary, thank you for your kind words! We're sorry to hear about the shipment issue. We are thrilled that our team could respond quickly and helpfully. We strive to provide top-notch service, and your feedback greatly benefits us. If you need anything else, feel free to reach out!
Shipping mix-up - thanks, Paris!
I had a mix-up with my shipping address and my package was almost returned to sender. Thanks to the quick actions of Paris R in Customer Support, my address was updated and my package received promptly. Thanks, Paris!
2024幎7æ8æ¥
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Erojoy ããã®åç
Hello Johanna, thanks for sharing your experience! We're glad to hear that Paris was able to update your address and ensure your package arrived promptly. We'll make sure to pass along your thanks to Paris. If you need any more help, just let us know!
Fantastic Customer Service
Paris was fast, responsive, and helped me resolve my issues. Fleshyâs products are overall amazing, but there was 1 in particular that I wasnât so happy with, but customer service was immediately on it and refunded me for that specific product. Nothing but good things to say about my experience with this company!
2024幎7æ18æ¥
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Erojoy ããã®åç
Hello there, thanks for the feedback! We're glad Paris was quick to help you out. We're sorry to hear about the one product, but we're happy our customer service could get it sorted and refunded right away. It's great to know you've had a good overall experience with us. If you need anything else, just let us know!
Fleshy Pro Review
This toy is a great addition to my collection. Simple and very easy to use and easy cleaning!
2024幎7æ5æ¥
Erojoy ããã®åç
Hi Rich, Thank you for your review! We're thrilled to hear that this toy is an excellent addition to your collection. Knowing you find it simple, easy to use, and clean is wonderful. Enjoy! If you have any questions or need assistance, feel free to reach out.
Easy warranty process with good customer service.
Got quick and easy help from Paris and didn't take long to get a replacement lined up.
2024幎7æ14æ¥
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Erojoy ããã®åç
Hello there, thank you for your review! We're thrilled that Paris could provide quick and easy help and that the replacement process was smooth. If you need any further assistance, feel free to reach out!
Thank you Paris R
Thank you Paris R. for your assistance with my recent purchase issue. I was dissatisfied with the new sleeve I purchased and sent an email to support to get a resolution. Not only did Paris R answer my email in a timely manner but she also sent me a replacement sleeve the very same day. Thank you for making my issue a priority!
2024幎7æ12æ¥
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Erojoy ããã®åç
Hello David, Thank you for your feedback! We're glad to hear that Paris was able to assist you promptly and efficiently with your recent purchase issue. We're happy to know that she made your issue a priority and sent out a replacement sleeve the same day. If you need further assistance, please don't hesitate to reach out. Thank you again!
Respones were prompt and friendly
Paris was prompt and friendly
2024幎7æ11æ¥
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Erojoy ããã®åç
Hello Tyler, thank you for your review! We're glad to hear that Paris was prompt and friendly. If you need any further assistance, don't hesitate to let us know.
I was initially disappointed in theâŠ
I was initially disappointed in the longevity of the product. Paris was professional and helpful in getting a replacement shipped and issue resolution. Thank you!
2024幎7æ10æ¥
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Erojoy ããã®åç
Hi Tom, thank you for your feedback! We're sorry to hear about the initial disappointment with the product's longevity. We're glad Paris was able to assist you professionally and help resolve the issue with a replacement. If you need anything else, please don't hesitate to reach out. Thanks again!
Fleshy Pro Does Not Work Effectively
The Fleshy Pro Masterbation Toy for Men is a bad investment. If your penis is larger than 4" long and 2 fingers in width, it will not fit because it is made way too small and I feel the electronics are made poorly and the entire unit does not work effectively. Returns are not accepted once the seal has been opened on the outer packaging and purchasing a XL sleeve for an additional $25 does not fix the problem... Total Rip Off!!!
2024幎7æ6æ¥
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Erojoy ããã®åç
Hello John, weâre sorry that our product did not meet your expectations. We strive to provide products that cater to various needs and sizes. So that you know, we offer an XL sleeve specifically designed for a thicker penis. We value your feedback and would like to assist you further. Please email our support team at support@getfleshy.com, and we'll be happy to help resolve this issue for you.
Paris provided excellent customerâŠ
Paris provided excellent customer service. I made the company aware of the problem I was having and they made it right . Most companies donât provide customer service but this company does , and did so quickly . They stand behind their products and if a product fails they do the best any company can to make it right .
2024幎7æ8æ¥
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Erojoy ããã®åç
Hi John, thank you for your wonderful review! We're delighted that Paris provided excellent customer service and promptly resolved your issue. It's important to us to stand behind our products and ensure our customers are satisfied. If you need any further assistance, feel free to reach out. We appreciate your support!
Paris R was quick to respond and takeâŠ
Paris R was quick to respond and take care of the issue very fast.
2024幎7æ8æ¥
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Erojoy ããã®åç
Thank you for your feedback! We're glad Paris R quickly responded and resolved your issue. If you need any further assistance, don't hesitate to contact us.
Had an issue with the first one sent
Had an issue with the first one sent, emailed company. Paris reached out and got the situation handled and a replacement on the way. Very impressed with the customer service.
2024幎7æ6æ¥
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Erojoy ããã®åç
Hello Mac, thank you for your review! We're sorry about the initial issue. We're thrilled to hear that Paris could help resolve it quickly and send a replacement. We appreciate your kind words and are glad youâre impressed with our customer service. If you need anything else, don't hesitate to reach out!
Great Customer Service
Great customer service, I accidentally put in the wrong address for the order and they responded quickly and were polite and handled it quickly with no fuss. I was being helped by Leah H, and she was kind and understanding in helping me with the problem. Overall, it was a pleasant experience.
2024幎7æ5æ¥
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Erojoy ããã®åç
Hello Eric, thank you for the wonderful review! We're delighted that Leah H provided you with such prompt and courteous service. We're glad we could resolve the address issue quickly and make your experience a pleasant one. If you need any further assistance, please don't hesitate to reach out!
Excellent service and good price
Excellent service and good price. Delivery was fast and on time.
2024幎6æ28æ¥
Erojoy ããã®åç
Hello there, thank you for the great review! We're glad to hear you were happy with our service and pricing. It's awesome that your delivery was fast and on time. If you need anything else, we're here to help!
I received support from Paris R.
I received support from Paris R when my fleshy pro stopped working. She was very friendly, quick and helpful. Top notch customer support!
2024幎7æ4æ¥
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Erojoy ããã®åç
Hey Nathan, thanks for the awesome review! We're thrilled that Paris provided you with such great support. We'll be sure to pass along your kind words to her. If you need anything else, just let us know!
Erojoy ããã®åç
Hello Ray, thanks for the great feedback! We're glad it's doing the trick and is easy to clean. Thanks for the recommendation! If you need anything else, feel free to reach out.
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