Service not provided. Waited more than 2.5 hours at Cancun airport with no assistance. Support was unhelpful, and I had to pay for a taxi myself. They initially agreed to refund but then stopp... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
DO NOT USE !!!! They are rip off artists i booked transportation from Cancun airport paid $149 US we arrived no etransfer to be found. Called their hone # they just hung up on us so we had to book di... もっと見る
Tuve Reserva G334145697 y NUNCA nos brindaron el servicio, tratamos de comunicarnos con ellos por diferentes medios y NO respondieron. Mi familia y yo nos quedamos abandonados en el aeropuerto. Llamam... もっと見る
Scammers! All the reviews that say the driver never showed and you can’t contact their customer service or get a refund are spot on. Their MO is to take your money upfront, provide friendly communicat... もっと見る
企業情報
当該企業による記述
The Best Airport Transportation company, transfers & private Transportation at the best price online in Mexico. Book a ride with eTransfers today!
連絡先
Aeropuerto Internacional de Cancún, Cancun - Chetumal Km 22, 77565, Cancun, メキシコ
- +52 998 387 0229
- bookings@etransfers.com
- etransfers.com
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Very clean and respectful
Very clean and respectful. Very nice driver and top of the line transportation! Thank you!
Best transfer company I've used
Best transfer company I've used. Super professional, clean car, great price.
Muy amables
Muy amables, puntuales y se ponen en contacto contigo por WhatsApp. Las camionetas muy limpias, solo el último chófer que nos toco como que no estaba de humor, pero en general todo excelente.
They ran out of cars after waiting 2 hours
I paid for private transportation. When I got to them, I was told I was 9th in line and the wait was 45 minutes. I got food. I came back and the travelers made their own line and I became 7th. I was behind people who were waiting for only an hour when I had to wait 2. After I waited for two hours and it never came...apparently they ran out of cars. Everyone was upset. There were two groups formed of the people waiting, one of men and one of women. After the staff spoke to the driver they told us all to pack in the car together. Some of the girls refused because of Covid and they were told it was on them. We all booked our own transport and ended up being put together in a van, I the only woman.
Difficult to find them !
First, when you want to go out after having your suitcase, walk straight ignoring all those bandits who want to sell you shared time since you managed to get out of your first battle, the second is to find a representative of etransfers since you managed to find him BECAUSE HE IS NOT WITH YOU WAITING, waiting at least 15 minutes for the transportation which is not identified nor the driver either. Since you are on the way to your destination, pray to God to arrive safely, they drive 120 km. Luck!
Great service!!!
No existe la reservación de unidades
Al llegar no había unidades, y tuvimos que esperar 30 minutos, el encargado dijo que era normal porque depende de la demanda. Entonces no veo ventaja en reservar y pagar por adelantado un viaje. Si no hubiera pagado con eTransfers tendría la opción de tomar un taxi de otra compañía, pero no existen reembolsos.
I was More than Satisfied
I was More than Satisfied! Driver was waiting
For Both pick up and return to our resort.
Felt very safe for me and my family.
THANKS
Really good at a good price
Really good at a good price, when i landed in cancun i already had a text from them that they were waiting for me, on our way to the hotel the driver was telling stories about cancun like a mini tour 😅 A +++ will use this service again.
if you don't have enough units you…
if you don't have enough units you shoul not provide the service with a reservation.. what is the objet of a reservatión if you can't provide the serivice at the right time ... i waited more tha 1.5 half hour and g¡have to ask for a reimbirsment
Had to wait 30 minutes for van and they…
Had to wait 30 minutes for van and they loaded people ahead of us that arrived after we did.
Review for our return trip to the airport
This is my second review of our family trip to Cancun. The first was for the shuttle from our Cancun hotel (JW Marriott) to Playa Del Carmen. This review is for the second shuttle we booked from Playa Del Carmen to Cancun Intl Airport. Very happy with their service.
As always
As always, easy to find, on time, courteous help as well as wonderful driver. Driver offered water or coke products, wore his mask and was great to chat with on the way.
If you are reading this, don’t hesitate to book with these guys. Perfect. (And affordable)
Makes me WANT to over tip, and I do!
Maybe just an unlucky busy day
Upon arrival they were delayed about 90 minutes. Pickup from the hotel to the airport was flawless. Good communication.
Worst experience ever
This is my fourth time visiting Cancun/Playa Del Carmen but my first time and last time using Etransfers. Worst experience I’ve ever had and it shouldn’t have been. This was my boyfriends first time visiting and he wanted to leave after experiencing this.
We met the airport Rep and driver who tried to convince us to share a shuttle with a large group of 6 people and we would sit next to the driver in the front seat, and this was after i already paid for a private transfer to practice social distancing and when I mentioned that to Rep he claimed it was “busy” today and the next driver would be here in 30 minutes and if if i wanted to leave now I needed to take this shuttle. Luckily us and the other group realized we were being scammed and asked for our own shuttle as promised.
This terrible experience doesn’t end there. We decide to still leave the driver a $5 tip after dropping us at Playa Del Carmen and of course he had the nerve to ask us for more money and that $5 tip wasn’t enough lol
I will be sticking to the ADO bus or taxi for any future transfers needed.
Highly recommended
This is my fifth or sixth time with eTransfers. Always on time, fast and safe. Very competitive prices. Highly recommended.
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