I've been using this app for a few months now, and it’s made accessing my GP and local healthcare services so much easier. Booking appointments, ordering repeat prescriptions, and checking test resul... もっと見る
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レビュアーのコメントを見てみましょう
The app is appallingly non-intuitive to use. It is incapable of remembering login details, and every time you need to go back to the home page (or indeed any other part o the app) it makes you login... もっと見る
企業が回答しました
This app is always very easy to navigate around and easy to fill in any answers to required questions. There are certain things on it that you need to sync with your own doctors surgery, but to order... もっと見る
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Rohail went above and beyond his duty of care and personally phoned me and stayed in the line well after he should have finished for the day. He is a credit to your company and deserves some recommen... もっと見る
企業が回答しました
企業情報
当該企業による記述
We're empowering people with access to personalised health and wellbeing information, so that they can make informed decisions and increase their healthy and happy years. Whether you want to get fit, get healthy, live longer, or take control of your medical records, the Evergreen Life wellness app brings all of your health and wellbeing information together, in the palm of your hand. Have you heard about our DNA tests? Unlock your genes and get insights to help you lead a healthier lifestyle: https://www.evergreen-life.co.uk/dna/genetic-testing
連絡先
Evergreen House, M3 5NA, Manchester, 英国
- hello@evergreen-life.co.uk
- evergreen-life.co.uk
4.1
ほぼ満足
442件のレビュー
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
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Appallingly non-intuitive, makes you log in again constantly
The app is appallingly non-intuitive to use. It is incapable of remembering login details, and every time you need to go back to the home page (or indeed any other part o the app) it makes you login again with email and password. This happens all the time and makes using the app very frustrating.
Menus are not clear, and there are often no options to just request a GP appointment. Please sort the login issue.
2026年4月8日
自発的なレビュー
Evergreen Life からの回答
Hi Ben, thank you for your feedback. We’re very sorry to hear about your experience with the app. Please do get in touch with us directly at hello@evergreen-life.co.uk to see if we can help with your account. Thank you, Stephen
It's the most disjointed experience…
It's the most disjointed experience ever.
You've got to log in multiple times.
Biometric login fails.
The website and App are not sync'd - so one doesn't keep the login information.
A complete shambles of a user experience.
No doubt, the NHS were charged Millions for this heap of rubbish..
2026年3月31日
自発的なレビュー
Evergreen Life からの回答
Hi Andrew, thank you for your feedback. We’re very sorry to hear about your experience with the app. Please do get in touch with us directly at hello@evergreen-life.co.uk to see if we can help with your account. Thank you, Stephen
cant give a negative -0 but this is…
cant give a negative -0 but this is masked as unknown certificates , it does not give appointments it does not let you book it is another useless app that is not welcome , we use the nhs app which has trusted certificates and this one will be blocked from our phones and pc ....rubbish , outdated ,and possibly dangerous
2026年3月18日
自発的なレビュー
Evergreen Life からの回答
Hi there, we are sorry to hear you have rated us 1 star. We can assure you that our app is secure and in line with NHS digital policies. You can find more about this in our privacy policy & terms of use - https://www.evergreen-life.co.uk/terms/website-privacy-policy/ Please reach out if we can answer any specific concerns you may have about using our tools - hello@evergreen-life.co.uk
Kind regards, Stephen
Easy to use and reliable 😄
2026年2月9日
自発的なレビュー
Evergreen Life からの回答
Hi Matt, thanks for the five star review! We are glad to hear you find our app easy to use! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
Compassionate, Efficient and patient focused
Compassionate, Efficient, patient focused are 3 things that sum up my and my husband's experiences with the Sidings medical practice. Since my husband's cancer diagnosis these 3 things have and continue to be consistently delivered.
2026年2月9日
自発的なレビュー
Evergreen Life からの回答
Hi Carol, thanks for the five star review! We are glad to hear your great experience with the Sidings and will be glad to pass this on to the team! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
It is very good
2026年2月9日
自発的なレビュー
Evergreen Life からの回答
Hi Farhana, thanks for the four star review! We are glad you are having a positive experience using our app! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
Evergreen Life からの回答
Hi Denis, thanks for the five star review! We are happy to hear you are having a great experience with Evergreen! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
Very easy to order my medication…
Very easy to order my medication without a long wait in a queue on the telephone
2026年2月9日
自発的なレビュー
Evergreen Life からの回答
Hi Harrison, thanks for the five star review! We are glad to hear you find our app easy and convenient to use to order your medication! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
Evergreen Life からの回答
Hi Maureen, thanks for the five star review! We are happy to hear you are having a great experience using our app! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
Able to keep track of all orders…
Able to keep track of all orders easily. Get feedback on what has happened to each order.
2026年2月9日
自発的なレビュー
Evergreen Life からの回答
Hi Mr Morris, thanks for the five star review! We are happy to hear you find our app easy to use when ordering and tracking your medication orders! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
Straightforward
Well, I'm not so good with the Internet, but this Hub makes it easy for me to follow, the instructions seem straightforward. Thank you 🙏 God bless.
2026年2月9日
自発的なレビュー
Evergreen Life からの回答
Hi Choren, thanks for the four star review! We are happy to hear you are having a positive experience using our app! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
Evergreen Life からの回答
Hi Cherry, thanks for the five star review! We are glad to hear you find our app easy to use! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
Evergreen Life からの回答
Hi Ben, thanks for the five star review! We are happy you find our app helpful in accessing your healthcare services! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
Evergreen Life からの回答
Hi Jose, thanks for the five star review! We are glad to hear you are having a great experience using our app! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
Evergreen Life からの回答
Hi Patrick, thanks for the five star review! We are glad to hear you find our app helpful in accessing your healthcare services! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
I have always found Evergreen very easy…
I have always found Evergreen very easy to use,as I am elderly it helps tremendously.
Thank you Evergreen
2026年2月9日
自発的なレビュー
Evergreen Life からの回答
Hi Veronica, thanks for the five star review! We are over the moon to hear of the positive experience you are having while using our app! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
Easy repeat prescription orders
I find it much easier to order my repeat medication through the app as I can’t always ring the surgery during working hours and I finish work after the surgery has closed
2026年2月8日
自発的なレビュー
Evergreen Life からの回答
Hi Sally, thanks for the five star review! We are glad to hear you find our app easy and convenient to use when ordering your regular medication! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
Easy to navigate
2026年2月8日
自発的なレビュー
Evergreen Life からの回答
Hi Bernadette, thanks for the five star review! We are glad find our app easy to navigate when using to access your healthcare services! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
Evergreen Life からの回答
Hi Teresa, thanks for the five star review! We are glad to hear you are having a great experience using our app! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
Evergreen Life からの回答
Hi Barry, thanks for the five star review! We are glad you find our app easy to use! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
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