I had been having difficulty for several days with an app trying to connect to my GP practice, partly due to a wrong digit in my phone number. However, R made contact and it took him nearly 40 minutes... もっと見る
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I've been using this app for a few months now, and it’s made accessing my GP and local healthcare services so much easier. Booking appointments, ordering repeat prescriptions, and checking test resul... もっと見る
企業が回答しました
The app is appallingly non-intuitive to use. It is incapable of remembering login details, and every time you need to go back to the home page (or indeed any other part o the app) it makes you login... もっと見る
企業が回答しました
Rohail went above and beyond his duty of care and personally phoned me and stayed in the line well after he should have finished for the day. He is a credit to your company and deserves some recommen... もっと見る
企業が回答しました
企業情報
当該企業による記述
We're empowering people with access to personalised health and wellbeing information, so that they can make informed decisions and increase their healthy and happy years. Whether you want to get fit, get healthy, live longer, or take control of your medical records, the Evergreen Life wellness app brings all of your health and wellbeing information together, in the palm of your hand. Have you heard about our DNA tests? Unlock your genes and get insights to help you lead a healthier lifestyle: https://www.evergreen-life.co.uk/dna/genetic-testing
連絡先
Evergreen House, M3 5NA, Manchester, 英国
- hello@evergreen-life.co.uk
- evergreen-life.co.uk
4.0
ほぼ満足
449件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Easy to use.
This app is always very easy to navigate around and easy to fill in any answers to required questions.
There are certain things on it that you need to sync with your own doctors surgery, but to order a prescription is easy and its recommended by my doctors too.
2026年2月8日
自発的なレビュー
Evergreen Life からの回答
Hi Gillian, thanks for the five star review! We are happy to hear you are having a great experience using our app! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
Your response is good
Your response is good.
I am pleased with the polite & efficient service I have had.
THANK YOU DEREK.
2026年1月15日
自発的なレビュー
Evergreen Life からの回答
Hi Derek, thanks for the five star review! We will be sure to feedback your positive remarks to the team! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
How easy the app is
How easy and helpfully the app is for appointments and prescriptions.
2026年2月7日
自発的なレビュー
Evergreen Life からの回答
Hi Irene, thanks for the five star review! We are happy to hear you are having a great experience using our app to access your healthcare services! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
Easy to use and navigate app
2026年2月7日
自発的なレビュー
Evergreen Life からの回答
Hi Rose, thanks for the five star review! We are happy to hear you find our app easy to use! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
I have used your system for a good many years
I have used your system for a good many years and have found it very convenient
2026年2月7日
自発的なレビュー
Evergreen Life からの回答
Hi Al, thanks for the five star review! We are happy to hear you are loyal Evergreen user and are continuing to have a positive experience using our app to access your healthcare services! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
It took several tries before I could…
It took several tries before I could order my repeat prescription as the prints are overlapping! I remember this from last time! Can this issue please be rectified?
2026年2月7日
自発的なレビュー
Evergreen Life からの回答
Hi Mrs Fletcher, thanks for the three star review! We are sorry to hear you are experiencing some issues with ordering your repeat prescriptions. Please drop us an email and we can diagnose this specific problem further - hello@evergreen-life.co.uk Kind regards, Stephen
Evergreen Life からの回答
Hi Malcolm, thanks for the five star review! We are glad that you find our app efficient when using to order your medication! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
Couldn’t use the online pharmacy…
Couldn’t use the online pharmacy delivery once I’d confirmed details on online pharmacy and confirmed sent me back to Evergreen to redirect to online pharmacy so just going round in circles…useless!!!
2026年2月7日
自発的なレビュー
Evergreen Life からの回答
Hi there, sorry to hear you are having a negative experience with our app. Please drop us an email to hello@evergreen-life.co.uk and we can run some diagnostics to help understand why this isn't working as expected. Kind regards Stephen
Evergreen Life からの回答
Hi Rishi, thanks for the five star review! We are happy to hear you are having a great experience using our app! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
First class surgery
My problem was dealt with extremely fast and I was reassured about my condition. A follow up and relevant tests were arranged at the time of my request.
2026年2月6日
自発的なレビュー
Evergreen Life からの回答
Hi Susan, thanks for the five star review! We will be sure to pass on the positive feedback to your GP surgery! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
Ordering repeat prescriptions here is…
Ordering repeat prescriptions here is very useful as I am disabled.
2026年2月7日
自発的なレビュー
Evergreen Life からの回答
Hi Tricia, thanks for the four star review! We are happy to hear you find our app easy to use when ordering your medication! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
Evergreen Life からの回答
Hi there, thanks for the five star review! We are glad to hear you are having a great experience using our app! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
Quick and easy
2026年2月7日
自発的なレビュー
Evergreen Life からの回答
Hi there, thanks for the four star review! We are glad you are having a positive experience using our app! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
Evergreen Life からの回答
Hi Leigh, thanks for the five star review! We are happy to hear you find our app easy to use! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
Evergreen Life からの回答
Hi Sergiu, thanks for the five star review! We are happy to hear you are having a great experience using our app! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
Evergreen Life からの回答
Hi there, sorry to hear you are having a negative experience when using our app to order your medication. Unfortunately the pharmacist or clinician will decide on whether or not a prescription request is approved, rather than the Evergreen technical team. If we can help with anything else, please drop us an email to hello@evergreen-life.co.uk Kind regards Stephen
I like that you can order prescriptions…
I like that you can order prescriptions online easily and effectively.
Don’t like that when you have put in all information to go to book an urgent appointment and get thrown out all of a sudden. You then try to do the booking process again and are now unable to select urgent appointment because it is not there anymore. This now means having your problem on hold another day to try and book. Very frustrating and time consuming.
2026年2月4日
自発的なレビュー
Evergreen Life からの回答
Hi there, thanks for the three star review! We are sorry to hear you are experiencing some issues with making an appointment at your GP Practice. I'm afraid your practice control the form and the questions asked to submit a request, and they also control the timings of the appointment buttons. If there is anything else we can help with in terms of technical support with the app, please drop us an email - hello@evergreen-life.co.uk Kind regards, Stephen
It’s quite easy to order my repeat…
It’s quite easy to order my repeat prescription
2026年2月7日
自発的なレビュー
Evergreen Life からの回答
Hi there, thanks for the five star review! We are glad to hear find our app easy to use when ordering your repeat medication! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
Evergreen Life からの回答
Hi there, thanks for the five star review! We are happy to hear you find our app easy to use! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
Evergreen Life からの回答
Hi Harrison, thanks for the five star review! We are glad to hear you are having a great experience using our app! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
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