I had been having difficulty for several days with an app trying to connect to my GP practice, partly due to a wrong digit in my phone number. However, R made contact and it took him nearly 40 minutes... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
I've been using this app for a few months now, and it’s made accessing my GP and local healthcare services so much easier. Booking appointments, ordering repeat prescriptions, and checking test resul... もっと見る
企業が回答しました
The app is appallingly non-intuitive to use. It is incapable of remembering login details, and every time you need to go back to the home page (or indeed any other part o the app) it makes you login... もっと見る
企業が回答しました
Rohail went above and beyond his duty of care and personally phoned me and stayed in the line well after he should have finished for the day. He is a credit to your company and deserves some recommen... もっと見る
企業が回答しました
企業情報
当該企業による記述
We're empowering people with access to personalised health and wellbeing information, so that they can make informed decisions and increase their healthy and happy years. Whether you want to get fit, get healthy, live longer, or take control of your medical records, the Evergreen Life wellness app brings all of your health and wellbeing information together, in the palm of your hand. Have you heard about our DNA tests? Unlock your genes and get insights to help you lead a healthier lifestyle: https://www.evergreen-life.co.uk/dna/genetic-testing
連絡先
Evergreen House, M3 5NA, Manchester, 英国
- hello@evergreen-life.co.uk
- evergreen-life.co.uk
4.0
ほぼ満足
449件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
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Evergreen Life からの回答
Hi Matt, thanks for the four star review! We are happy to hear that you find the app easy to use. If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
Better than NHS app.
Very easy to order prescriptions. Much clearer and quicker than NHS app.
Love the wellness fields.
2026年2月3日
自発的なレビュー
Evergreen Life からの回答
Hi Amanda, thanks for the five star review! We are over the moon that you think the Evergreen app is much clearer and quicker than the NHS app, and that you enjoy the wellness content! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
Evergreen has made a great difference
Evergreen has made it much easier for me to order my prescription.
We have to move on and embrace this new electronic world.
2026年2月3日
自発的なレビュー
Evergreen Life からの回答
Hi Janet, thanks for the five star review! We are over the moon that the app has made your life easier! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
Such a great way to contact my doctor’s surgery within
I can now get hold of my doctor’s surgery within moments. The app is so easy to use and to not have to wait on the phone for someone to answer (or, not answer) is amazing.
2026年2月3日
自発的なレビュー
Evergreen Life からの回答
Hi Fark, thanks for the five star review! We are so happy that you find easier to contact your GP now! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
Cumbersome and not delivering
The app is cumbersome, does not give clear details on what the various paths anre for, eg ‘non urgent medical query’ v ‘admin’ and focuses on non essential information. The medication list is in ‘oldest first’ order which is not user friendly. And for Falmouth Road surgery the availability/appointment section does not work.
2026年2月3日
自発的なレビュー
Evergreen Life からの回答
Hi Christine, sorry to hear you are having a negative experience using the Evergreen app. These pathways are set up by your GP Practice I'm afraid, and I'm sure they would welcome the feedback that their wording may be a bit vague. We can however help assist you with other aspects of the app including your medication? Please drop us an email and we can help further- hello@evergreen-life.co.uk Kind regards, Stephen
Very easy to use the site
2026年2月3日
自発的なレビュー
Evergreen Life からの回答
Hi John, thanks for the five star review! We are happy that you find our services easy to use. If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
Evergreen Life からの回答
Hi Sam, thanks for the five star review! We are glad to hear you find our app quick and easy to use. If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
Not enough space to type in notes and…
Not enough space to type in notes and seem to reject certain character
2025年11月28日
自発的なレビュー
Evergreen Life からの回答
Hi Paul, thanks for the three star review! We are sorry to hear you are experiencing some issues with adding notes to your prescription requests. Please drop us an email and we can help diagnose further- hello@evergreen-life.co.uk Kind regards, Stephen
Easy to use
Easy to use. Took some time to get used to it but easy to look at records and order prescription.
2026年2月3日
自発的なレビュー
Evergreen Life からの回答
Hi Steph, thanks for the five star review! We are happy to hear you are having a good experience and are able to access your medical records with ease. If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
Just easy app and fast.
2026年2月3日
自発的なレビュー
Evergreen Life からの回答
Hi there, thank you for the five star review! We are glad to hear you are having a great experience with the app and find it easy to use. If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
Evergreen Life からの回答
Hi Rowshan, thanks for the five star review! It's great to hear that you are finding the app easy and straightforward to use. If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
Evergreen Life からの回答
Hi Mark, thanks for the five star review! We are glad you are having an excellent experience with the app and find it easy to navigate around! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
Very happy with service
I have always received a quick call back.
Conversation with Dr/nurse has always been thorough and not rush.
Appointment and test have always been arranged in good time
2026年1月2日
自発的なレビュー
Evergreen Life からの回答
Hi Sally, thanks for the five star review! We are over the moon to hear you are having such a positive experience with the app and how it seamlessly communicates with your GP Practice. If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
This is a Good App
I have been with Evergreen for several years now and, apart from the odd glitch, I have found this to be a very good app. It is easy to navigate and cuts out the hassle when ordering prescriptions.
2026年2月3日
自発的なレビュー
Evergreen Life からの回答
Hi Poppey, thanks for the five star review and for being a loyal Evergreen user! We are happy to hear that you have been using us for a few years and have had a great experience. It's reassuring to hear that it saves a lot of time and hassle in accessing your healthcare services! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
Excellent service
I have my prescription every month delivered on time and no queues.Brilliant service
2026年2月3日
自発的なレビュー
Evergreen Life からの回答
Hi there, thanks for the five star review! We are glad you find the app easy to use and a seamless process when ordering your prescriptions! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
Evergreen Life からの回答
Hi Janice, thanks for the five star review! We are happy you find the app easy to use when ordering your prescriptions! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
Evergreen Life からの回答
Hi Bev, thanks for the five star review! We are glad you are having a great experience with the app and find it an easy way to order your medication! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
Evergreen Life からの回答
Hi Darren, thanks for the five star review! We are glad you are having a great experience with the app and find it an efficient way to access your health services. If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
Hate it
Hate it. It's rubbish.... Won't work at all and mixed mine and my daughter account together. Absolutely rubbish
2026年2月2日
自発的なレビュー
Evergreen Life からの回答
Hi Michelle, I'm sorry to hear you are having a negative experience with the app. It sounds like your proxy access settings may have mixed things up with your medication records. Please contact us at hello@evergreen-life.co.uk and we can help resolve this. Kind regards Stephen
It's quite easy to get to the site but…
It's quite easy to get to the site but then the options become fewer than necessary 🤔 more options required or ever just "other"
2026年1月30日
自発的なレビュー
Evergreen Life からの回答
Hi Susan, thanks for your four star review! We are happy you find the app easy to use, although it sounds that you're talking about the options set by your practice in terms of what type of query you are trying to submit? These are controlled by your practice unfortunately, however if we can help please drop us an email to hello@evergreen-life.co.uk Kind regards, Stephen
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