Evermile レビュー 

40
TrustScore 5段階評価の3.5

3.7

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Evermile took away the stress of delivering our cakes across London. 😅 It used to be a stressful and time-consuming process but now we just log on to Evermile select date, time slot and the... もっと見る

企業が回答しました

5つ星のうち1の評価

Having been a partner with Evermile for a number of years now, with increasing delivery volumes and service subscriptions, I find myself and multiple team members repeatedly 'bashing our heads aga... もっと見る

5つ星のうち5の評価

Delighted with the user experience for all my local based deliveries in and around London. The options for times and days for delivery are a great feature. The flexibility of the type/category... もっと見る

企業が回答しました

5つ星のうち5の評価

We used Evermile over our very busy Christmas period. Their platform is very easy to use and the couriers that they contract are first class. Their level of customer care way exceeded my expectations... もっと見る

企業が回答しました

企業情報

  1. ソフトウェア企業

当該企業による記述

We help small businesses offer the delivery options their customers expect, at prices they love. With Evermile local business owners can offer delivery options like express, same-day, next day or scheduled. They can track manage and track their orders. Provide their customers a seamless delivery experience and save time by automating their entire delivery workflow.


連絡先

3.7

まあまあ

TrustScore 5段階評価の3.5

40件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューに回答していません

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.7

すべてのレビュー

(40)

過去12か月のレビュー数: 2

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Not recommended

Having been a partner with Evermile for a number of years now, with increasing delivery volumes and service subscriptions, I find myself and multiple team members repeatedly 'bashing our heads against the wall' when trying to deal with any issue.

Collection arranged for 2-4pm for a 2-6pm delivery. At 4.45pm the package hadn't been collected. The driver ended up arriving moments before 6pm, causing our customer to cancel their order, as we couldn't fulfil their initial delivery request as promised. £200 revenue loss, recognition that the error was caused by the courier being late, but a hard message delivered of: We only cover claims for lost of damaged items. Not even an apology offered.

As other reviews here mention, Evermile are unfortunately powerless when it comes to fixing issues, and have strict policies in place to cover themselves, but not their partners/customers.

2025年6月24日
自発的なレビュー
5つ星のうち5の評価

Upgraded Customer Experience with Evermile

The whole team at Evermile are exceptionally helpful, always going above and beyond. Their platform's branded order tracking delivers exactly what we need to offer a smooth online experience for our customers. They consistently innovate and develop new solutions to keep our online experience seamless.

2024年9月2日
自発的なレビュー
Evermile ロゴ

Evermile からの回答

Hi Katie,

Thank you so much for your wonderful feedback! We’re thrilled to hear that our platform and team have helped enhance your customer experience. It’s great to know that our innovations are making a difference for you and your customers!

5つ星のうち5の評価

The Evermile customer service team is great!

The Evermile customer service team is great! Anytime we have a problem they're there to help us fix it or fix it themselves. Great delivery service!

2024年6月8日
自発的なレビュー
Evermile ロゴ

Evermile からの回答

Thank you so much for taking the time to leave us your review! We're thrilled to hear that our customer service team has been helpful and that you're pleased with our delivery service. Your feedback means a lot to us!

5つ星のうち5の評価

Great customer service

Thanks to Evermiles customer service team I was able to easily book a next day delivery and deal with an issue i was running into on their system, thanks again Regev!.

2024年6月5日
自発的なレビュー
Evermile ロゴ

Evermile からの回答

Thank you so much for taking the time to leave us your review! We're glad to hear that our customer service team was able to assist you with your next-day delivery and resolve the issue you encountered.

5つ星のうち1の評価

Dodgy team of non professionals…

Dodgy team of non professionals delivery service they damaged the stock refusing to pay the insurance small businesses please do not use them anymore

2024年5月29日
自発的なレビュー
Evermile ロゴ

Evermile からの回答

Hello Mohammed!
Thank you for taking the time to leave us a review. We’re truly sorry to hear about your experience and want to address any concerns you may have. Unfortunately, we couldn’t locate your account based on your name alone.
Could you please reach out to us directly with more details about your experience? You can contact us at ops@evermile.io.
We are committed to resolving any issues you may have encountered and would appreciate the opportunity to make things right so we've requested additional information through Trustpilot's official process too.
Thank you for your patience and cooperation.
Team Evermile

5つ星のうち5の評価

Ezgi is very helpful

Ezgi is very helpful, appreciate it so much! Really patient

2024年3月8日
自発的なレビュー
Evermile ロゴ

Evermile からの回答

Thank you very much for your review. We are delighted to hear that you have appreciated the assistance provided by our customer service representatives!

5つ星のうち5の評価

Very pleased with their service

Very pleased with their service - speedy, reliable, good value and great to actually have a reliable customer service team! Will definitely use them again

2023年12月11日
自発的なレビュー
Evermile ロゴ

Evermile からの回答

I'm so glad to hear you're enjoying the platform and integrations.

We look forward to many more deliveries over the coming months.

Best,

The Evermile Team!

5つ星のうち5の評価

We are working with Evermile for 4…

We are working with Evermile for 4 months now. It's a very clever concept with great customer service. We would highly recommend them.

2023年12月4日
自発的なレビュー
Evermile ロゴ

Evermile からの回答

Hi Fulop,

Thank you for your kind words about Evermile! We're thrilled to hear that our customer service has been top-notch and that we've been able to assist you during your peak periods. At Evermile, we strive to provide the best service possible to all our customers, and we're glad we've been an asset to your business.

Best,

The Evermile Team

5つ星のうち5の評価

Brilliant solution for small businesses

At Drop App we have partnered with Evermile to improve the reliability and reduce the cost of our deliveries. We support a network of independent wine shops and their reputation rests of being able to deliver wine to their customers in less than an hour. The communication and service that Evermile offer is excellent and we are excited to be working closely with them over the coming months.

2023年11月28日
自発的なレビュー
Evermile ロゴ

Evermile からの回答

Hi Lisa! Thank you for your great review! We're so pleased to hear that you had a smooth experience with our platform and that our customer care exceeded your expectations. Your 5* rating means a lot to us!

Best,
The Evermile Team

5つ星のうち5の評価

Great customer support!

Had a great experience with Evermile last week- there was a storm and I was worried my product wouldn't be delivered on time. Ezgi was super helpful and helped sort everything!

2023年11月7日
自発的なレビュー
Evermile ロゴ

Evermile からの回答

Sammy, thank you so much for your lovely feedback.

We are so glad to hear your delivery needs are being met efficiently!

5つ星のうち5の評価

A rare, but welcome find...

Very occasionally you come across a company that just understands how important it is to back an incredible product up with unbelievable customer service! From start to finish I have felt 'in the know' with my orders progress and if I ever needed to ask any questions the customer service team were on hand to help! Delighted to have such an incredible experience!!

2023年11月12日
自発的なレビュー
Evermile ロゴ

Evermile からの回答

Hi Tom! Thank you for your great review! We're so pleased to hear that you had a smooth experience with our platform and that our customer care exceeded your expectations. Your 5* rating means a lot to us!

Best,
The Evermile Team

5つ星のうち5の評価

I recently discovered Evermile and was…

I recently discovered Evermile and was very impressed, I rely heavily on punctual courier deliveries. Evermile has various delivery options, catering to all specific needs. Their customer service has been nothing short of amazing.

2023年11月3日
自発的なレビュー
Evermile ロゴ

Evermile からの回答

Hi Daniel,

Thanks so much for taking the time to leave us a 5-star rating – it's much appreciated!

Best,
The Evermile Team

5つ星のうち5の評価

The customer service was exceptional

The customer service was exceptional, as they kept me updated throughout the entire process of my orders. I had a question about the platform, and their support team responded promptly and professionally. Overall, my experience with Evermile was outstanding.

2023年11月2日
自発的なレビュー
Evermile ロゴ

Evermile からの回答

Guy, thank you so much for your lovely feedback.

We are so glad to hear your delivery needs are being met efficiently!

5つ星のうち4の評価

Fast, easy service

Evermile is easy to use, easy to set up with excellent support staff, they have created a gap in the market and helped my business compete with the 'big boys', I highly recommend them

2023年10月31日
自発的なレビュー
Evermile ロゴ

Evermile からの回答

Hi Rajesh! Thank you for your great review! We're so pleased to hear that you had a smooth experience with our platform and couriers and that our customer care exceeded your expectations. Your recommendation means a lot to us.

Best,
The Evermile Team

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報