I applied for a £1,000 loan and was told I was conditionally accepted. I provided my bank details via Open Banking, but after that, communication completely stopped. I called to get an update, but no... もっと見る
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If it was possible to give a minus score I would. They offered me a loan of£3000 but said I had to pay £25insurance up front and the loan would be in my account in ten minutes,I paid then they asked... もっと見る
Hands down one of the best leaders out there for those of us with below average credit scores. Debbie and Sarah from the Cardiff branch are absolute stars, unlike most high risk leaders these guys act... もっと見る
This company needs to be held accountable for the lies they tell to get your business they are unethical and in my opinion fraudulent. To then be ignored when asking for settlement figures so they can... もっと見る
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Disrespectful staff and terrible customer service
I applied for a £1,000 loan and was told I was conditionally accepted. I provided my bank details via Open Banking, but after that, communication completely stopped. I called to get an update, but no one returned my call or sent an email.When an agent finally rang me back, they were incredibly rude and unprofessional. They used the number of accounts on my credit file as an excuse to demand even more intrusive financial paperwork, including statements for an old, unused account that I don't even have online banking access for. When I questioned this, the male staff I spoke to last was hostile, dismissive, and unhelpful. And told me they can't help me further. This company takes advantage of people who are in desperate, vulnerable situations and urgently need money. They trap your sensitive data and then treat you with zero respect or empathy. Requiring this much intrusive financial digging and disrespectful treatment for a small loan is unacceptable. They prey on people in a tough spot. Avoid them at all costs.
Over 100% interest
Over 100% interest. I tried to cancel within the 30 days and they said 'oh sorry! You must tell us you're cancelling within 2 weeks, the 30 days is when you must return the funds by. £2425 settlement for £2000 in 3 weeks. I am on benefits in remission. This organisations are parasites :(
If it was possible to give a minus…
If it was possible to give a minus score I would.
They offered me a loan of£3000 but said I had to pay £25insurance up front and the loan would be in my account in ten minutes,I paid then they asked for another hundred pounds to which I told them to refund my £25,they are stalling ,so I presume on credit again I've been scammed.
best customer service!
i’ve spoke to the most loviest ladies on the phone, a lady who had a derry accent, anne & angie. they couldn’t be more helpful to me with sorting my account out to go out of arrears. no judgment involved, seemed like lovely genuine ladies. thank you so much!
My personal experience, always check
My personal experience: I recently settled an Everyday Loans account. I found the early-settlement process confusing and the initial figure I was quoted was several hundred pounds higher than I ultimately paid after using my contractual and statutory rights.
What I was quoted vs what I paid:
The quote included what looked like up to nearly two months of additional interest (per my agreement’s early-settlement terms, Clause 10.2). This wasn’t explained clearly to me at first, and I struggled to get a straightforward breakdown. After I followed the steps below, my final cost was lower and I saved several hundred pounds.
Steps that worked for me (not legal advice):
1. Large overpayment: I made a lump-sum payment to reduce the balance.
2. Formal instruction: I immediately emailed to say this was a partial early settlement under Section 94 of the Consumer Credit Act 1974.
3. Quoted my contract: I referenced Clause 10.1 in my agreement (“any early repayment… reduces the duration… monthly payment remains the same”).
4. Rebate request: I asked them to apply the statutory interest rebate under The Consumer Credit (Early Settlement) Regulations 2004 and to confirm the recalculation in writing.
Be vigilant:
After doing this, a subsequent statement still didn’t reflect what I believed to be the correct calculation, so I raised a formal complaint and asked for a written, itemised breakdown.
Once investigated, the account was settled correctly and the cost matched what I expected.
Bottom line:
This approach saved me several hundred pounds versus the initial figure.
Don’t just accept the first figure, ask questions, check your contract, and make sure the calculation is correct.
Update: After posting my factual review, the company flagged it for 'defamation'. Trustpilot investigated and has since reinstated it. This just reinforces the need for consumers to be vigilant.
Caution: When reading reviews here, be aware that there appears to be a repeated pattern of suspiciously positive, generic-sounding reviews. Compare them against detailed accounts from real customers.
Jana Lynn
Jana Lynn,
the most wonderful, helpful person to speak too. Easy to set up, any questions Jana had the answers, very knowledgeable. Can highly recommend the team.
Awful loan company that lies to customers
Absolute disgusting company applied for a loan was accepted on my income etc and then I told them why I needed it to help out with bills till payday then they declined I have now tried to re do the application as I'm desperate to get something like moped or scooter road legal and they told me head office said no even though I already paid my bills out of my own money nothing but a bunch of liars I have more than enough income to cover the repayments but their excuse for not lending the money is absolutely ridiculous definitely stay away from this company they lie to you saying yes you can have it but won't accept you once you state what it's for this company needs a minus 5 and re train all their staff as they are completely useless don't bother better and cheaper loan companies out there
Wow amazing company
Wow! Reading the reviews here after receiving a £2000 loans from these guys. Hamilton branch FYI. I honestly am reading these reviews in complete shock. The service I received was fantastic, I was open and honest with Victoria about my full banking. I had a lot a lot of transfers going on but we went though it all. My credit score is not great atol but I was honest in saying that I’m needing money and I am trying to improve my credit score.
Reading some of these reviews, seems like folk that have been declined for either lying or down right chatting crap on their application, this company dive deep into your banking to ensure affordable lending. That’s to be expected, surely? Nothing is for free.
Be prepared for questioning as if applying for a mortgage. The bad reviews clearly didn’t enjoy that.
The APR rate is high and that’s obviously because we all ain’t got the best credit to get your everyday bank loan. There is an option to pay this early; or reloan at a lower rate after a specified amount of time.
All in all, I’ve had a great experience from VICTORIA HAMILTON BRANCH. And I feel some people need to stop blaming others for their issues. If they can’t help you then that’s on you, start paying your bills.
Thanks for a great opportunity to get my credit score up and I’m very grateful for the non-judgemental attitude from Victoria and Gary.
Hands down one of the best leaders out…
Hands down one of the best leaders out there for those of us with below average credit scores. Debbie and Sarah from the Cardiff branch are absolute stars, unlike most high risk leaders these guys actually care, so much so Debbie actually helped me sort my finances out in such a way I ended up lending less and got things paid up quicker ... 10/10
Rip off lenders
They're not a good lenders with rate charges. I will never try them again.
Southampton branch are amazing easy to…
Southampton branch are amazing easy to reply again and lady there and branch manager very helpful and polite.
Don't understand why so many others had issues been with them so many years no issue.
Thank you
I asked for a loan the gentleman Mr…
I asked for a loan the gentleman Mr finn parkes was fantastic and made the prosses easy he helped me to understand what will happen and helped me to send photo I d I had to send a photo of my driving licence and my council tax bill the money was authorised by Sarah the manager again very polite and explained everything finn parkes is in the Ipswich Suffolk branch cannot say anything more very good
To everyone on this site
To everyone on this site, stop paying, if they pursue you courts will deny them the right just like they did with Wonga!
Steer well clear….
Turned my wife down for a loan despite her having no loans (all previous loans paid off ), no credit cards, and one store card to her name. No defaults, no CCJ’s, no IVA’s. No idea what their loan criteria is as we didn’t get a chance to talk to them - they sent an email.
Looking at the terrible reviews here (and no reply at all from Everyday Loans) tells us exactly what we need to know……
One month on still not sorted
One month on still not sorted
A waste of space , do not use
Don’t waste your time said I’d got loan…
Don’t waste your time said I’d got loan then kept asking questions after question said addresses I’d never lived at time wasting just want your bank details
Loan sharks Chased for payment despite my husband…
Chased for payment despite my husband having terminal brain cancer in his early fiftys, gave them medical proof they threatened with a debt collection visit and constant letters and calls...no better than loan sharks, I had paid it religiously and simply asked for a holiday payment whilst we readjusted
Bothering me for a loan but didn’t…
Bothering me for a loan but didn’t except it anyway want 118 apr joke site
Awful
Awful. They never give you an answer even when you have contacted them. Complete waste of time AVOID AVOID AVOID
Applied for debt consolidation loan
Applied for debt consolidation loan. Felt I got the 3rd degree on the phone as to why I was applying for this loan. Basically I needed help with a couple of things.
Zero empathy
Zero compassion
Zero people skills
Zero customer service.
DO NOT GO TO THESE ‘PEOPLE’ if you are in need of any help. I get they have questions for procedure . But came off the call more upset.
HUGE NO FROM MYSELF.
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