Everydayloans (Now trading as Evlo) レビュー 26

Applied for debt consolidation loan. Felt I got the 3rd degree on the phone as to why I was applying for this loan. Basically I needed help with a couple of things.
Zero empathy
Zero compassion
Zero people skills
Zero customer service.
DO NOT GO TO THESE ‘PEOPLE’ if you are in need of any help. I get they have questions for procedure . But came off the call more upset.

HUGE NO FROM MYSELF.

PLEASE DO NOT BORROW FROM THESE PEOPLE

like you back in 2014 needed to borrow money, looked at the reviews and thought nah that wont happen to me. one review said EVERYDAY loans are FOREVER
didnt understand at the time -
So I borrowed £2000 which was paid back (approx £2500) within the year - they then said I still owed them £1000 - I hadnt accounted for this so had to put this with a debt agent in 2016 - paying about £50pm
I continue to pay monthly and to date I still owe them £1860 - you do the maths...#
NEVER ENDING EVERY DAY LOAN -
they wont discuss this so that I can make a reduced payment offer to get this off my file - cant contact anyone and no help from the FO - good luck
it has messed up my credit as its in default.. I am only sorting this out now as I checked thinking I must have only £100 max left to pay.. to my shock -
I am still at the amount I borrowed in 2014
DONT BORROW go somewhere else..
this is why its easy to get loans from them you never stop paying...

Applied for a loan. Keep getting emails to say it’s ready to complete but when I email back to find out the details they don’t respond.

Received approved email, had NUMEROUS calls, all “approved”, sent over absolutely loads of personal documents, I.D, bank statements, you name it! Went in for meeting (as “apparently” I was approved)…asked the same questions all over again as I was asked on the phone…told in person that I was approved, signed the contract, received more calls the same day asking me the same questions AGAIN! Calls all day everyday whilst at work!! More calls the next day…Finally told it was declined. Such a waste of time, money spent travelling to the meeting, paying for parking, bombarded with phone calls and emails, they have all my personal details and documents on file. Sooo glad it declined, I was actually relieved to never have to deal with them ever again!! I definitely dodged a bullet! DO NOT RECOMMEND (oh, and be prepared for an interrogation of your bank statement!!) Felt like I was back at school being scrutinised. They even asked me if I had a pet because they saw a £5 payment to A pet store. What an absolute joke haha! What’s that got to do with taking out a loan? Beware people, they aren’t honest at all and say whatever you want to hear to get you to come in to their office. Shouldn’t tell people they’ve been 100% approved when they actually haven’t. I recorded the whole meeting, so I have proof they are liars. I want reimbursement for the money spent travelling to them, parking and the hours off work I took to go in and sign the papers! Such lying time wasters and a weird approach to customer service.

This company needs to be held accountable for the lies they tell to get your business they are unethical and in my opinion fraudulent. To then be ignored when asking for settlement figures so they can keep charging you extortionate rates. If only paying £5 off a £5K balance in 16 months at £283 a month should be enough to warn you.