Everything Genetic Ltd レビュー 

717
TrustScore 5段階評価の2.5

2.7

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Covid test instructions too small for person with normal eye sight to read! Far too much information crammed into leaflet. Really it’s not rocket science is it? A few simple clear cut instructions on... もっと見る

5つ星のうち1の評価

Test did not come on time defying its purpose. Poor service and money wasted. Paid £15 for nothing really. This company, like many other allegedly verified by our government, falls under category of t... もっと見る

企業が回答しました

5つ星のうち5の評価

I had to buy day two tests twice in October and November due to business trips to the continent. Each time, one pcr, the other lateral, there were no issues in ordering, receipt, use and return/report... もっと見る

企業が回答しました

5つ星のうち1の評価

AVOID AT ALL COSTS: We booked pre-departure tests but presumably due to their inadequate systems the receipt said the test would only be dispatched AFTER the departure, which was obviously completely... もっと見る

企業が回答しました

企業情報

  1. 診断センター

当該企業による記述

Everything Genetic Ltd, a genetic testing company, has been working with over 200 corporate partners providing PCR at home COVID-19 test kits, since the start of the pandemic. Their aim is to help get cancer patients back into clinics for vital testing and treatment. It has processed more than 400,000 samples over the past 12 months, culminating in launching a direct to consumer service in April 2021 to support travellers with their mandatory PCR tests.


連絡先

2.7

期待以下

TrustScore 5段階評価の2.5

717件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

2.7

すべてのレビュー

(717)

過去12か月のレビュー数: 0

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5つ星のうち5の評価

Keep up the good work!

I have used Everything Genetic more than once because they are reliable, with their services straight forward and their customer care is great.

2022年3月18日
自発的なレビュー
Everything Genetic Ltd ロゴ

Everything Genetic Ltd からの回答

Thank you for your comments on our COVID testing service. We are pleased you are happy with the service provided. These comments are shared internally.

5つ星のうち5の評価

Excellent communication and service

Excellent communication and service. I have used Everything Genetic several times and they have always provided me with test results on time. They also responded quickly when I was abroad and needed information; they called back within an hour. I am very pleased with their organisation, customer care and service.

2022年3月11日
自発的なレビュー
Everything Genetic Ltd ロゴ

Everything Genetic Ltd からの回答

Thank you for your comments on our COVID testing service. We are pleased you are happy with the service provided. These comments are shared internally.

5つ星のうち5の評価

Explained everything with…

Explained everything with professionalism and clearness about what i need to do with my tests.

2022年3月9日
自発的なレビュー
Everything Genetic Ltd ロゴ

Everything Genetic Ltd からの回答

Thank you for your comments on our COVID testing service. We are pleased you are happy with the service provided. These comments are shared internally.

5つ星のうち5の評価

Used this service several times

We have used Everything Genetic for both pre-travel and day 2 testing on several occasions. The test kits have always arrived a few days after ordering. Recently, phone calls have been received to check that the kits have arrived. Submission of the test using the app is relatively straightforward providing that you have already taken your photographs and have the required details ready. The verified results were received within an hour. Good support from customer service team.

2022年3月4日
自発的なレビュー
Everything Genetic Ltd ロゴ

Everything Genetic Ltd からの回答

Thank you for your comments on our COVID testing service. We are pleased you are happy with the service provided. These comments are shared internally.

5つ星のうち5の評価

Truly Excellent service

Excellent service, very responsive and easy to do business with. Service throughout our Fit to Fly tests for USA was impressive. We had a small problem with our testing the day before flight departure and Tapis from customer services resolved it quickly, efficiently and provided us with great attention to ensure the issue was resolved. Highly recommended and I will be using them again on a family trip later this year.

2022年3月3日
自発的なレビュー
Everything Genetic Ltd ロゴ

Everything Genetic Ltd からの回答

Thank you for your comments on our COVID testing service. We are pleased you are happy with the service provided. These comments are shared internally.

5つ星のうち5の評価

Recommended

I found this company to be efficient , reliable and helpful . They did everything they promised in a friendly and professional way . Their employee Thomas is a credit to their company and should be commended .
Thank you Everything Genetic Ltd .

2022年3月3日
自発的なレビュー
Everything Genetic Ltd ロゴ

Everything Genetic Ltd からの回答

Thank you for your comments on our COVID testing service. We are pleased you are happy with the service provided. These comments are shared internally.

5つ星のうち5の評価

Order from them!

Easy to order, communication via email spotless, return envelope included, a follow-up call to make sure everything is ok... This company should be on top of the list on gov.uk! Thank you!

2022年3月1日
自発的なレビュー
Everything Genetic Ltd ロゴ

Everything Genetic Ltd からの回答

Thank you for your comments on our COVID testing service. We are pleased you are happy with the service provided. These comments are shared internally.

5つ星のうち3の評価

Everything ran smooth except when it…

Everything ran smooth except when it came from uploading photo from the website camera. The photos that it takes are very blurry, so it rejects the pictures. But managed to get sorted out from a very lovely lady called tapis. Thank you tapis so very much. But please get your website camera sorted.

2022年2月28日
自発的なレビュー
Everything Genetic Ltd ロゴ

Everything Genetic Ltd からの回答

Thank you for your comments on our COVID testing service. We are pleased you are happy with the service provided. These comments are shared internally.

5つ星のうち5の評価

excellent customer help

2022年2月24日
自発的なレビュー
Everything Genetic Ltd ロゴ

Everything Genetic Ltd からの回答

Thank you for your comments on our COVID testing service. We are pleased you are happy with the service provided. These comments are shared internally.

5つ星のうち5の評価

Great customer service

Great customer service! received the codes for locator form immediately after purchase. Unfortunately,after purchase I realised that these won't get in time for testing. Communication with them was prompt ,rapid and efficient .
Definitely I will recommend them to my friends and use them in the future too.

2022年2月22日
自発的なレビュー
Everything Genetic Ltd ロゴ

Everything Genetic Ltd からの回答

Thank you for your comments on our COVID testing service. We are pleased you are happy with the service provided. These comments are shared internally.

5つ星のうち5の評価

I had some issue with my code and I…

I had some issue with my code and I found an incredible kind woman that help me a lot. Thank you so much !

2022年2月20日
自発的なレビュー
Everything Genetic Ltd ロゴ

Everything Genetic Ltd からの回答

Thank you for your comments on our COVID testing service. We are pleased you are happy with the service provided. These comments are shared internally.

5つ星のうち5の評価

Reliable service

The LFT was dispatched on time and arrived on expected day. After sending a photo of the test a certificate arrived after 5 min on my email. The certificate was honored by the customs officers on Polish border. Without any problems they let me in and I didn't have to have quarantine.

2022年2月18日
自発的なレビュー
Everything Genetic Ltd ロゴ

Everything Genetic Ltd からの回答

Thank you for your comments on our COVID testing service. We are pleased you are happy with the service provided. These comments are shared internally.

5つ星のうち5の評価

Efficient

I have ordered multiple COVID-19 tests from Everything Genetics and all times my test kits arrived on time and results were provided in a timely manner. I recently had an issue where I purchased a test that I did not need, I relayed the issue to them and my issue was resolved and money refunded.

I will recommend using everything genetics for your COVID-19 PCR test kits and results.

2022年2月16日
自発的なレビュー
Everything Genetic Ltd ロゴ

Everything Genetic Ltd からの回答

Thank you for your comments on our COVID testing service. We are pleased you are happy with the service provided. These comments are shared internally.

5つ星のうち5の評価

Exellent - professional service

i have used this company a number of times now and i am very pleased with how easy it is to do the test and upload all the relevent information - i will use them any time i need to do the PCR or the lateral flow tests in the future
just to add - the test once ordered was with me within one day
the fit to fly test certificate took less than 15 minutes to be e mailed to me
Excellent professional company - i would not hesitate to recommend them

2022年2月15日
自発的なレビュー
Everything Genetic Ltd ロゴ

Everything Genetic Ltd からの回答

Thank you for your comments on our COVID testing service. We are pleased you are happy with the service provided. These comments are shared internally.

5つ星のうち5の評価

The customer service is second to none

The customer service is second to none. Called me the day after I ordered to ensure all is ok and to let me know when to expect the test kit. I requested a follow up call after the weekend to check if I still needed to use the test due to changes in travel restrictions and customer care again called me, as agreed, and explained my options for the kit.

Very informative and pro-active customer care. Much appreciated!

2022年2月14日
自発的なレビュー
Everything Genetic Ltd ロゴ

Everything Genetic Ltd からの回答

Thank you for your comments on our COVID testing service. We are pleased you are happy with the service provided. These comments are shared internally.

5つ星のうち5の評価

Excellent costumer service through…

Excellent costumer service through calls and e-mails. I received multiple phone calls updating me about the status of the package delivering time and then about guiding to preform the test. Very happy!

2022年2月11日
自発的なレビュー
Everything Genetic Ltd ロゴ

Everything Genetic Ltd からの回答

Thank you for your comments on our COVID testing service. We are pleased you are happy with the service provided. These comments are shared internally.

5つ星のうち5の評価

Excellent service

Delivery of test packs, results all arrived on time. When I have spoken with staff they have been extremely helpful and professional.

2022年2月8日
自発的なレビュー
Everything Genetic Ltd ロゴ

Everything Genetic Ltd からの回答

Thank you for your comments on our COVID testing service. We are pleased you are happy with the service provided. These comments are shared internally.

5つ星のうち5の評価

1st class service

Very helpful, thoughtful and patient a first class service

2022年2月7日
自発的なレビュー
Everything Genetic Ltd ロゴ

Everything Genetic Ltd からの回答

Thank you for your comments on our COVID testing service. We are pleased you are happy with the service provided. These comments are shared internally.

5つ星のうち5の評価

My experience with Everything Genetic…

My experience with Everything Genetic was faultless. I would definitely use them in the future. They took the pressure off travelling abroad during covid

2022年2月6日
自発的なレビュー
Everything Genetic Ltd ロゴ

Everything Genetic Ltd からの回答

Thank you for your comments on our COVID testing service. We are pleased you are happy with the service provided. These comments are shared internally.

5つ星のうち5の評価

Not friendly for UK departing !

Scew up with keyboard meant a spelling mistake in my name, the friendly customer service sorted this out pdq 😁, only down side to everything genetic website, is for people LEAVING UK, the questions are ALL BIASED WRONGLY.
This needs sorting out especially for non internet people.

2022年2月4日
自発的なレビュー
Everything Genetic Ltd ロゴ

Everything Genetic Ltd からの回答

Thank you for your comments on our COVID testing service. We are pleased you are happy with the service provided. These comments are shared internally.

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