Evry レビュー 

Worst delivery company ever!

Evri once again proved they’re a complete disaster. My parcel was supposed to arrive on 23 October, but I only got it on the 25th. Because of this useless delay, I couldn’t fix my car and was left without it for two days.

The driver didn’t even bother to ring the bell — just threw the parcel at the door and disappeared like a coward. The box was torn and damaged, and funny enough, I had already received a message saying the parcel was “damaged in transit.” Two days later it came in the same broken box, like a joke.

Absolutely zero professionalism, zero respect, and zero responsibility. Every single time I deal with Evri, there’s a problem. It’s honestly shameful that eBay sellers still choose this awful company for deliveries.

If I could give zero stars, I would.

I have been told twice my parcel is waiting for collection and both times it’s not there . My parcel is obviously lost . Not happy at all .

I feel that this company of every just doesn't take customer service seriously. Yet again a parcel has been left in a non-designated place which is actually a public hallway and there's definitely not the described safe place. I was actually at home at the doorbell was not rung and the delivery was delivery was left in a public hallway (with full access to the street). They do this every single time now so I've come to expect it. I can only review them by laboriously loading up the parcel number directly onto their app. They don't make it even make it easy for you to give feedback. They actually don't want feedback.

UPDATE:, On opening the package the item was badly damaged by the courier, and a refund has been issued

If I could give more than zero I would …..I keep ordering HelloFresh packages from three weeks and every time my package of £70 worth of food get dispose because apparently they damage it. But the people that live in the same house with me in order the same, they received the package. Apparently it’s just a thing for me… I tried to speak with the customer service multiple time I requested callbacks by they refuse to call me. They only answer by mail without any solution, just the same sentence over and over, copy and paste, is obvious that someone of their staff is stealing my package at this point, but they don’t wanna do anything about it, not even hear you out.

The worst company in the world. Never delivered anything and say they did.

Appalling company, nonexistent customer service. Drivers not delivering parcels at all or at beat to wrong address. Avoiding all business using evry.
0 stars

THEY SAID THAT MY ITEM WILL BE DILIVERED TODAY AND THEY HAVE EVEN PICKED UP MY ITEM AND THIS IS NOT THE FIRST TIME. PLEASE PLEASE GUY, WHEN YOU KNOW THAT YOUR ITEM OR ORDERS WILL BE DELIVERED BY IVRY PLEASE PLEASE PLEASE DON'T MAKE THIS PURCHASE BECAUSE YOU'LL NOT GET YOUR TIME. THIS IVERY COMPANY NEED TO CLOSE DOWN, NOUGH IS ENOUGH. NEVER NEVER TRUST DILIVERY PEOPLE AND CUSTOMER SERVICE, THEY ARE ALL THE SAME, IT'S THE WORSE COMPANY I HAVE NEVER DELT WITH.SO DISAPPOINTED AGAIN, NOW THEY SAY I NEED TO WAIT ANOTHER 4 DAYS.IF ANYBODY WANT TO PURCHASE ANYTHING ONLINE AND IF IT SAY THAT YOUR ORDER WILL BE DELIVERED BY IVRY PLEASE PLEASE PLEASE CANCEL YOUR order immediately because you will not get your order on time and 97% your order could be lost.

Lost my parcel to Bonmarche, I've not received a refund as expected and no response from either Bonmarche or Evry. I won't be ordering from Bonmarche again as a result.

If I could give 0 or minus something I would. I use a couple of shops that use Evry and will now close my accounts with them. Last straw was yesterday when, after chasing a parcel I really needed for a trip for almost a week, I was told it was sent back to sender! I’d pay for “next day delivery”, what a joke! Parcel was “on the way” for 3-4 days until it wasn’t. Upon enquiry I was told I refused the package. Was supposed to have been delivered to a parcel shop. The sheer amount of mistakes in this one transaction..

It's been 3 days evry received my parcel. how many days you keep it before delivery ?😂 And best part is, this delay is not the first time, it's almost every time.I know you reply feedbacks super quick. What excuse you have this time 😂?

This is the worst company I ever heard I m waiting for a shein parcel for 2 months and received nothing!!! AVOID!!!

If I can give you a zero or under I will your drivers unprofessional liars . I was home all day and they take my parcel back can't deliver . Wtf costumer service zero nobody do anything I wasted my time home waiting my parcel and nothing

Once again the delivery did not arrive. It is always that they do not arrive on the day they say or that they misplaced it (in another house).
I am working as a concierge in a residence and we do work with all the delivery companies. In general we do not have problems with the other. With this one quite the oposite: in general we have problems.

Worst delivery company in the world every time I ordered and the seller sent my item with every it either got late or got lost, please make sure to let the seller know to not sent your parcels either this company as it will either be late or lost, one star is actually more than they deserve

I am sick and tired of evri delivering my parcels to random unknown addresses

I was expecting 2 orders to be delivered on Saturday 6/9/25 however who ever delivered my orders from evri with a total of value of £87.00 the first i knew the items been left was when a member of the public saw them outside of my building by a bus stop with parcels for other residents in my building the lady called my flat and informed me the parcels were outside by a bus stop I let her in the building and she put all the parcels inside my building I am in my seventies disabled and housebound I had to phone my daughter who works in a hospital and told what had happened when she finished work at 8pm she came Rouen and brought them up to my flat I have been trying to contact evri since a8am and it is impossible to speak to anyone more than likely because they they know of the problem and just refuse to deal with it my advice is if you are placing a order to be delivered make sure this will not be evri delivering it as there is a strong possibility the same thing may happen to you and if I could I would have given them a star rating of minus 10 but you must leave minimum of 1 star

Evri am still waiting for my parcel due yesterday? You sent an email sometime after 21:20,, you said you would deliver today? Today I’ve received nothing from your tracking information this is typical service nowadays. You have got to be the absolute worst courier service I’ve come across and it’s been a nightmare trying to get hold of anyone is impossible. Even your automated system is wrong. This is constant disappointment and lately it seems they don’t know what is going on with their website services the. Automated system so many issues it’s ridiculous and a complete joke. Even looking at your activity on trust pilot, you don’t bother to read the reviews, the reviews have gotten worse over the last 12 months and you have replied to none! This is trust pilot information I’m stating so Give up!!Evri formerly Hermes you can’t keep charging your name to hide your failures! Sell up retire do something us customers deserve better and what you have to offer! Fed up waiting on parcels that never come when they advised me it’s out for delivery now they say still with sender! Absolutely frustrated customer,

At what point are you going to respond to the extraordinary level of complaints on the quality of your delivery service? Regrettably 'guided' to send two parcels through eBay's 'preferred' carrier and BOTH lost - to two separate addresses. I am amazed that a NYSE listed Company would want to remain associated with such an unreliable partner. Without exception now, every one of my buyers effectively instructs me NOT to use Evri. Normally I take reviews with a pinch of salt but sir, the toxicity of your delivery performance and customer reviews serves as a massive AVOID.

Since I been shooping online, i never had problem with delivery. Sometimes it is delayed a bit but not lately when sellers are using EVRY. There was few incident that it says on the tracking that my parcel were delivery, in fact it was'nt??? If i can avoid this courier for my orders online, I Will!!! Wont recommend to any seller at all!

Well here we go again, I placed an order on the 26 th of August tracking stated dispatched 27th August, 13- 03 Evri tracking stated we have your package, its now 4th of September still not delivered, ..customer service has tried to find out where my order is but to no avail, this company is getting Worse, 9 days they've had my package, what the heck are they playing at,????