Exclusive Lighting Ltd レビュー 

184
TrustScore 5段階評価の4.5

4.7

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We visited a few times to purchase lighting for different rooms in our house. The staff were brilliant and extremely helpful. We had to order some lights as they weren’t in stock, but they arrived wit... もっと見る

5つ星のうち5の評価

We have bought all our lights from Exclusive Lighting . The choice and advice is fantastic and all the products arrive quickly . Thank you for the great service

5つ星のうち5の評価

Fast shipping, representative called to check my order was exactly as needed. Recommend this supplier for lighting . Competitive prices. I will shop again . Thanks

5つ星のうち5の評価

Excellent service, lights were exactly as described and they arrived very promptly. Installed and working as expected. Great retailer.

企業情報

  1. 照明専門店

当該企業による記述

We are a family run business with over 20 years experience selling all types of traditional, contemporary & modern lighting for every room in your home at affordable prices. We have an extensive showroom in Leeds. We have free parking for customers and are open 7 days per week with late night shopping on a Thursday.


連絡先

4.7

優良

TrustScore 5段階評価の4.5

184件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 100%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(184)

過去12か月のレビュー数: 35

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Top Service

A great service and the advice from the staff was really helpful.

I'm really impressed with the quality and looks of the lamps I received (Aztec Table Lamps).

2024年8月2日
Exclusive Lighting Ltd ロゴ

Exclusive Lighting Ltd からの回答

Thank you so much for leaving us a review... we are delighted that you're happy with your purchase!

5つ星のうち5の評価

Great choice of lighting

Great choice of lighting both in the store and online, caters for all designs, modern and classic and bespoke.

2024年7月30日
Exclusive Lighting Ltd ロゴ

Exclusive Lighting Ltd からの回答

Thank you so much for taking the time to leave us a review and for your lovely comments!

5つ星のうち5の評価

I had damaged part of glass fitting…

I had damaged part of glass fitting when removing the cover to check if the led had become faulty ,as it had an intermittent flicker .
I rang exclusive lighting to order a replacement led and at the same time two pieces of circular glass, and Suzanne who dealt with me told me that it had a 3 year warranty to cover the replacement led driver. The replacement parts were delivered quickly and very well packed to prevent any damages in transit .I can only say I had perfect service given to me, which in these difficult trading times is a real bonus . 5star service in fact !

2024年7月22日
自発的なレビュー
Exclusive Lighting Ltd ロゴ

Exclusive Lighting Ltd からの回答

Thank you so much for leaving us this review! We are delighted that we were able to resolve your issues and you were happy with the service provided.

5つ星のうち5の評価

Beautiful and elegant

Beautiful and elegant. Looking really nice in my open plan kitchen. Love it

2024年5月6日
Exclusive Lighting Ltd ロゴ

Exclusive Lighting Ltd からの回答

Thank you for leaving us a review, we are delighted that you are happy wit your purchase! You can also email images of your lights in your room should you wish.

5つ星のうち5の評価

Lovely top quality lamps

Lovely top quality lamps. I am very happy with my purchase

2024年6月4日
Exclusive Lighting Ltd ロゴ

Exclusive Lighting Ltd からの回答

Thank you for taking the time to leave us this review, we are delighted that you are happy with your purchase. We hope to see you again soon

5つ星のうち1の評価

Customer assembly

The goods arrived in 2 cardboard boxes, and it was only on opening the first one that I realised that I had to assemble the lights myself. One look at the complicated instructions made me feel frustrated and annoyed. I spent close to £1,000 for 3 lighting fixtures that I am now supposed to assemble myself.
This requirement was not mentioned in-store and, frankly, at 82 years old, I cannot face doing this.
I won't shop at Exclusive Lighting again.

2024年5月29日
Exclusive Lighting Ltd ロゴ

Exclusive Lighting Ltd からの回答

Hi Mr Nicholson, I am sorry that you have not contacted us before leaving us a 1 star review!

The lights's you purchased from us in our showroom are extremely delicate and would not withstand being delivered on a courier if the crystal branches were attached to the frame. We would also want to avoid damage when installing them as they can be heavy for electricians when fully dressed.

If you wish to return them to us in store, we would gladly put the crystals on for you while you waited and had a drink in our cafe area. Please call us on 0113 245 9199 if you want to arrange a time to bring them in. Please be aware that they would have to be transported home very carefully if you wanted us to do this.

I look forward to hearing from you, Kind Regards Suzanne

5つ星のうち5の評価

Amazing lights as always .

Amazing lights as always .
Normally go to store to order but did it on line this time quick and easy ,very quick delivery.

2024年5月30日
Exclusive Lighting Ltd ロゴ

Exclusive Lighting Ltd からの回答

Thank you so much for your lovely review Denise, it is much appreciated!

5つ星のうち5の評価

Excellent service

I ordered a light on Wednesday, and contacted the shop to see if they could expedite delivery for me so I would have the light in time for electrician's visit. They were really lovely in helping and my light is here just 48 hours after ordering! Wonderful service. The light is perfect too, and was good value. I'll definitely be using Exclusive Lighting again in future.

2024年5月17日
自発的なレビュー
Exclusive Lighting Ltd ロゴ

Exclusive Lighting Ltd からの回答

I am so happy that we could help you find your light and get it delivered in time for you! Thank you for your lovely review!

5つ星のうち5の評価

Excellent communication

Called me not long after ordering online to let me know about timescales as not all items were in stock. Delivered what they could quickly. Offered alternatives for out of stock items and then regularly kept me up to date via email about delivery. Don’t mind waiting for good products when you’re kept up to date so well. Thanks!

2024年2月28日
Exclusive Lighting Ltd ロゴ

Exclusive Lighting Ltd からの回答

Thank you so much for your review and your patience when waiting for items to arrive into stock. I am glad you were impressed with our service and communication.

5つ星のうち5の評価

Staff were very helpful

Staff were very helpful and sorted our queries easily. They were on hand to answer questions but also left us to discuss and decide on the choices we eventually made. A great selection of lights especially if you want something a little different. There are lights here for every room.

2024年2月25日
Exclusive Lighting Ltd ロゴ

Exclusive Lighting Ltd からの回答

Thank you for taking the time to leave us this review... we really appreciate it!

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