Exclusive Pro Cleaning レビュー 

After a supposed ‘deep clean’ our accommodation was left with dirty tissues on the floor, hair everywhere, stained bedsheets, full bins, the list goes on..when we got in touch the owner Zee was extremely defensive and rude - no apology whatsoever, we were advised that If we wanted to we were more than welcome to buy our own cleaning products and new bedding, which defeats the whole object of hiring exclusive pro cleaning. Their website is full of lies, no uniforms, no organic products, no customer service and I would hope they don’t treat their own hones like that as it was absolutely disgusting. Upon leaving negative reviews across other social media platforms to ensure this doesn’t happen to other people, myself and other guests have been verbally abused and called liars, and the review page has since been deleted, if they were that confident in their company and their cleaning standards they wouldn’t need to do that.

EDIT: after posting a review on their Facebook page I was attacked about my personal appearance and accused of being a liar. The page had no reviews until I posted my review which then was conveniently followed by fake accounts posting positive ones! It’s only when I posted pictures of the filth this company left behind (which I wish I could post here) in our Airbnb that they removed the review option on the Facebook page. Honestly the most disgusting people I have encountered.

The most unprofessional company I’ve ever had the misfortune to encounter. Their website claims ‘our team treats your home like our own’. Well if that means she turns up in an Adidas tracksuit with a carrier bag of cleaning products (that are also not ‘organic’ like they claim on their website) then yes I suppose they do treat your property like their own. We were also told ‘if it’s not clean enough for you then get your own cleaning products!!! If this is how they treat clients then they can’t be getting any return business. Quite possibly one of the rudest people I have ever come across and clearly is in the wrong job because the house was no cleaner when she left! Very weird way to treat people who are giving you business

Recently got my apartment cleaned from exclusive pro cleaning, cleaner was very friendly & whole apartment was spotless at the end of the clean. Great company with great workers, highly recommend :)