We recently booked our Umrah trip with Executive Umrah and it was an incredible experience. From the start, Farhad was professional and helpful. The hotels provided were excellent and very close to th... もっと見る
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We had an excellent experience with Executive Umrah from start to finish. The entire journey was smooth, well-organised, and truly memorable. A special mention to Mr. Farhad, whose support thro... もっと見る
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From start to finish everything was perfectly done. The visa,tickets, accommodation also the transportation was top notched. I had no regrets booking with executive umrah for the second time. Farhad... もっと見る
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Very good agent, really helpful and an amazing experience. Thank you Ramisa and Farhad for organising. Ramisa was always available 24 hours and Farhad helped massively with coordinating tickets and fl... もっと見る
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企業情報
当該企業による記述
Welcome to Executive Umrah Design, which is just for you. Executive Umrah packages are made for people who want their Umrah trip to be comfortable and enjoyable. Our goal is to make your journey as effortless and luxurious as possible. With our Luxury Umrah packages, you can expect top-notch accommodations, personalized services, and unique experiences. Whether you're looking for peace, luxury, or both, join us on this unique journey, where every moment is designed to make you happy and leave you with beautiful memories.
連絡先
9 Station Rd, West Drayton, UB7 7BT, London, 英国
- +442071835395
- Info@executiveumrah.com
- executiveumrah.com
4.8
優良
52件のレビュー
ネガティブなレビューの 100％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent professional quality service
Excellent professional quality service, I highly recommend Farhad .. who was ever so helpful polite and delivered his promise! May Allah reward you immensely AMEEN.
2026年1月10日
自発的なレビュー
Executive Umrah からの回答
Dear Muhammad Khairdin,
We truly appreciate your kind words and thoughtful feedback. Thank you for acknowledging the efforts of our Customer Sales Executive Mr. Farhad.
We are always here to assist you, as it is our responsibility and commitment to serve our customers with the best of our services.
Thank you once again for trusting us.
Warm regards,
Customer Support Team, Executive Umrah
Good service
I just got back from my HUMRA trip and I can only say it was special and everything went perfectly thanks to FARHAD .
Direct flights from Birmingham, UK, 5-star hotels (Anjun Macca, Pullman Zam Zam Madina),
Ziyarat was always on time and attentive to what I wanted to do, even staying longer than expected.
I can't wait to go back!
With FARHAD you get what you pay for and more.
The last time I came with another company, nobody contacted me about Ziyarat, and I paid for it.
Thank you FARHAD for your service, I will return soon Insha'Allah
2025年12月18日
自発的なレビュー
Executive Umrah からの回答
Dear Customer,
We truly appreciate your kind words and thoughtful feedback. Thank you for acknowledging the efforts of our Customer Sales Lead, Mr Farhad.
We are always here to assist you, as it is our responsibility and commitment to serve our customers with the best of our services.
Thank you once again for trusting us.
Warm regards,
Customer Support Team, Executive Umrah
The service was very quick & lovely
The service was very quick & lovely! Farhad was always helpful & made sure I got there safely & had the visa in time for my trip 🙏🏻
2025年12月14日
自発的なレビュー
Executive Umrah からの回答
Dear Abouelnaga,
We truly appreciate your kind words and thoughtful feedback. Thank you for acknowledging the efforts of our Customer Sales Lead, Mr Farhad.
We are always here to assist you, as it is our responsibility and commitment to serve our customers with the best of our services.
Thank you once again for trusting us.
Warm regards,
Customer Support Team, Executive Umrah
It has been great experience booking…
It has been great experience booking hotels via this company for my Umrah with family. I was dealt by Mr Farhad and overall it has been a delightful experience as Farhad catered all my needs very well and was very quick in responding to all the queries. He is trustworthy and reliable and was recommended to me by my sister who also had great experience with him.
2025年12月7日
自発的なレビュー
Executive Umrah からの回答
Dear Rabia,
We truly appreciate your kind words and thoughtful feedback. Thank you for acknowledging the efforts of our Customer Sales Lead, Mr. Farhad.
We are always here to assist you, as it is our responsibility and commitment to serve our customers with the best of our services.
Thank you once again for trusting us.
Warm regards,
Customer Support Team, Executive Umrah
Hi .im going for umrah soon with…
Hi .im going for umrah soon with executive umhra.
I get my package as I want which is a amazing specialty Mr Farhad is the best who help me out through everything.
Tobe honest recommended the company executive umhra.
Never forget mr Farhad very helpful and honest thanks again.
Arif masih.
Ireland
2025年10月11日
自発的なレビュー
Executive Umrah からの回答
Dear Arif,
We truly appreciate your kind words and thoughtful feedback. Thank you for acknowledging the efforts of our Customer Sales Lead, Mr. Farhad.
At Hajj Umrah 4U, we take great pride in delivering exceptional service to our valued customers, and your recognition motivates us to continue striving for excellence.
Thank you once again for your trust and support.
Warm regards,
Customer Support Team, Executive Umrah
It was amazing Umrah experience with…
It was amazing Umrah experience with this company. Rumaisa and Farhad were very friendly and helpful. The package they provided was really good, hotels, transport and Umrah guide everything was spot on.it was our first time but the best experience and will defiantly book with them again.
2025年11月30日
自発的なレビュー
Executive Umrah からの回答
Dear Arsalan,
Your kind words and appreciation mean a lot to us. We are always here to assist you, as it is our responsibility and commitment to serve our customers with the best of our services.
Thank you once again for trusting us.
Warm regards,
Customer Support Team, Executive Umrah
We had an amazing umrah experience with…
We had an amazing umrah experience with Executive umrah, specially Zaman has helped us in customising our package as per our demand, which was amazing including the hotels, transportation and flights too. This was so hastle free tour that we have got everything very well organised. Truly recommend this company, once again thanks zaman.
We will surely contact in future.
Regards,
2025年11月28日
自発的なレビュー
Executive Umrah からの回答
Dear Fazeen,
Your kind words and appreciation mean a lot to us. Thank you so much for recognizing the performance of our Customer Sales Executive Mr. Zaman.
We are always here to assist you, as it is our responsibility and commitment to serve our customers with the best of our services.
Thank you once again for trusting us.
Warm regards,
Customer Support Team, Executive Umrah
Booked our Umrah trip with this agency
Booked our Umrah trip with this agency. Very satisfied with service provided Ma sha Allah. Highly recommend anyone looking to book.
2025年11月12日
自発的なレビュー
Executive Umrah からの回答
Dear Ashraf,
Your kind words and appreciation mean a lot to us. We are always here to assist you, as it is our responsibility and commitment to serve our customers with the best of our services.
Thank you once again for trusting us.
Warm regards,
Customer Support Team, Executive Umrah
Amazing, thanks Rumaisa and Umair bhi.
Amazing, the team are really friendly and always answer questions. I had a million questions and they always answered with a smile. Even with prices all reasonable, travel arrangements excellent, hotel excellent and tailored to our needs. Rumaisa was amazing thoughout all the process. Even whilst in mecca and Madinah she always answered, made sure we arrived safely, checked everything was OK.
2025年11月9日
自発的なレビュー
Executive Umrah からの回答
Dear Imran,
Your kind words and appreciation mean a lot to us. Thank you so much for recognizing the performance of our Customer Sales Executive Miss. Rumaisa .
We are always here to assist you, as it is our responsibility and commitment to serve our customers with the best of our services.
Thank you once again for trusting us.
Warm regards,
Customer Support Team, Executive Umrah
Execelent service provided by farhad
Execelent service provided by farhad. Thank you very much for everything thing.
2025年10月17日
自発的なレビュー
Executive Umrah からの回答
Dear Aliya,
Your kind words and appreciation mean a lot to us. Thank you so much for recognizing the performance of our Customer Sales Executive Mr. Farhad
We are always here to assist you, as it is our responsibility and commitment to serve our customers with the best of our services.
Thank you once again for trusting us.
Warm regards,
Customer Support Team, Executive Umrah
Worst experience ever
It’s been more than 14days and no one has contacted us or no compensation is paid, the ticket was incorrectly booked by your staff Mr Farhad due to his incompetencey which you are not ready to accept it has nothing to do with any of the airlines. It’s a service provision failure at your end and you need to compensate for it, he threatened me on phone to cancel my open ticket which I have paid for.
Worst experience ever, kept changing the hotels and too many issues with transport. Agent Farhad booked wrong flights for my mother and we were running on Jeddah airport to get our flights sorted until the final boarding call and now even after admiting is not ready to compensate from the trauma this has caused us. Please don’t book with them
2025年11月1日
自発的なレビュー
Executive Umrah からの回答
Dear Hurmat,
At Sevenzones, we work wholeheartedly to ensure the satisfaction of every customer, and you have every right to register a complaint if your experience was not up to the mark. If you encountered any kind of misbehavior from our agent, I sincerely apologize on behalf of our company. I have already escalated this matter to the relevant team to ensure it is addressed promptly, as our customers are the backbone of our success.
I would like to clarify that the services we provide—such as flights, accommodation and transportation—are arranged through third-party partners in different countries. Each country, especially Saudi Arabia, has its own rules and operational limitations. While we always negotiate with hotel management and service providers to secure the best options for our customers, there are times when last-minute changes occur at their end, which are unfortunately beyond our control. We deeply regret that this impacted your experience, and we sincerely apologize for the inconvenience caused.
You have recently returned from a blessed spiritual journey, and we deeply value customers like you who trust us for such meaningful travel. Our intention is always to support and facilitate pilgrims with honesty and dedication, although at times unforeseen challenges may arise.
We humbly request you to continue trusting us. Your encouragement truly helps us enhance our services with even greater sincerity and passion.
Warm Regards,
Customer Support Team – Sevenzones
Excellent Services Provided by Farhad
Excellent Services Provided by Farhad
I had the pleasure of working with Farhad, my travel agent, throughout my recent journey. He demonstrated exceptional professionalism and outstanding communication skills. Farhad listened carefully to all my queries and provided clear, helpful responses at every stage.
He assisted me in arranging travel for my family from Sialkot to London, ensuring a smooth and stress-free experience. I have now booked our Umrah package through him as well, and once again, he secured an excellent deal with top-quality service.
Farhad’s dedication, efficiency, and customer-focused approach have truly impressed me. I will continue to use his services for all my future travel needs and highly recommend Farhad (+44 204 619 3850) at Executive Umrah to anyone seeking a reliable and professional travel consultant.
2025年11月4日
自発的なレビュー
Executive Umrah からの回答
Dear Syed Ali Qasim,
Your kind words and appreciation truly mean a lot to us. Thank you for recognizing the outstanding performance of our Customer Sales Executive, Mr. Farhad.
We take great pride in delivering exceptional service and ensuring complete customer satisfaction. Please know that we are always here to assist you — it is both our responsibility and commitment to provide you with the best possible experience.
Thank you once again for your trust and continued support.
Warm regards,
Customer Support Team Executive Umrah
Executive Umrah provides an excellent…
Executive Umrah provides an excellent service, I had a good experience performing Umrah with them, their customer service is excellent, I had an outstanding experience with agent Farhad from their customer service team, from the moment our interaction began, he demonstrated exceptional professionalism, patience and a genuine commitment to helping and supporting clients.
2025年10月28日
自発的なレビュー
Executive Umrah からの回答
Dear Azeez,
Your kind words and appreciation mean a lot to us. Thank you so much for recognizing the performance of our Customer Sales Executive Mr. Farhad
We are always here to assist you, as it is our responsibility and commitment to serve our customers with the best of our services.
Thank you once again for trusting us.
Warm regards,
Customer Support Team, Executive Umrah
It was amazing experience with executive umra company
It was amazing experience with executive umra company. Because they have very good staff who guide you properly and politely specifically the guy farhad wo guide me very well and he give me alot of favours for my umrah like i have alot of questions and he never disturbed from me he was answered my all questions without any single time delayed. Thank u so much i highly recommend for umrah. May Allah bless you
2025年8月14日
自発的なレビュー
Executive Umrah からの回答
Dear Danish,
We sincerely appreciate your kind words and thoughtful feedback. Thank you for acknowledging the outstanding performance of our Customer Sales Executive, Mr. Farhad.
Your appreciation truly motivates our team to continue delivering exceptional service. At Executive Umrah, we remain committed to providing our valued customers with the highest standards of professionalism, care, and support.
Thank you once again for your trust and confidence in Executive Umrah.
Warm regards,
Customer Support Team, Executive Umrah
Excellent Umrah Experience
My experience with Executive Umrah was excellent. Farhad was a wonderful agent who listened to our needs and ensured that every part of our umrah experience was smooth. He was easy to communicate with and answered the phone at all times of the day to answer questions. He provided the best hotel accommodation, transport between Mecca and Medina and to and from the airports - everything was seamless. Farhad was extremely helpful and this was the best umrah experience we have ever had. We will be going on Umrah again next year Insha'Allah and we will use Executive Umrah and Farhad again. I recommend Farhad to anyone who wants a well organised Umrah experience. Thank you Farhad for helping us to have the best Umrah ever.
2025年10月21日
Executive Umrah からの回答
Dear Katy,
Your kind words and appreciation mean a lot to us. Thank you so much for recognizing the performance of our Customer Sales Executive Mr. Farhad
We are always here to assist you, as it is our responsibility and commitment to serve our customers with the best of our services.
Thank you once again for trusting us.
Warm regards,
Customer Support Team, Executive Umrah
Good experience
My experience with Executive Umrah has been great so far. Especially with Farhad, he seem knowledgable about the umrah packages and was being professional in answering all my questions. I am looking forward to making a trip soon.
2025年10月29日
自発的なレビュー
Executive Umrah からの回答
Dear Adam,
We sincerely appreciate your kind words and thoughtful feedback. Thank you for acknowledging the outstanding performance of our Customer Sales Executive, Mr. Farhad.
Your appreciation truly motivates our team to continue delivering exceptional service. At Executive Umrah, we remain committed to providing our valued customers with the highest standards of professionalism, care, and support.
Thank you once again for your trust and confidence in Executive Umrah.
Warm regards,
Customer Support Team, Executive Umrah
Excellent service trustworthy well…
Excellent service trustworthy well looked after I will recommend them to anyone for umrah or haj especially Romaisa the agent very helpful 5 Star
2025年9月23日
自発的なレビュー
Executive Umrah からの回答
Dear Customer,
Your kind words and appreciation mean a lot to us. Thank you so much for recognizing the performance of our Customer Sales Executive Miss. Rumaisa
We are always here to assist you, as it is our responsibility and commitment to serve our customers with the best of our services.
Thank you once again for trusting us.
Warm regards,
Customer Support Team, Executive Umrah
I had a great experience dealing with…
I had a great experience dealing with farhad in their team. I find him very professional about his job. Great communication and always helpful even after date changes
2025年10月18日
自発的なレビュー
Executive Umrah からの回答
Dear Shahreb,
Your kind words and appreciation mean a lot to us. Thank you so much for recognizing the performance of our Customer Sales Executive Mr. Farhad
We are always here to assist you, as it is our responsibility and commitment to serve our customers with the best of our services.
Thank you once again for trusting us.
Warm regards,
Customer Support Team, Executive Umrah
Salam wa3ilkom,
Salam wa3ilkom,
I really recommend excutiveumrah, the service is brilliant, fair price.
Big Thanks to Farhad he was assisting us throughout the hole proccess of Umrah.
Jazaka Allah
2025年10月12日
自発的なレビュー
Executive Umrah からの回答
Dear Tom,
Your kind words and appreciation mean a lot to us. Thank you so much for recognizing the performance of our Customer Sales Executive Mr. Farhad
We are always here to assist you, as it is our responsibility and commitment to serve our customers with the best of our services.
Thank you once again for trusting us.
Warm regards,
Customer Support Team, Executive Umrah
I didn’t book my Umrah package directly…
I didn’t book my Umrah package directly with Farhad, as it was already arranged beforehand, but he still went out of his way to guide and support me throughout the process. His advice, assistance, and genuine willingness to help made everything much easier and smoother for me. I truly appreciate his effort and kindness, and would highly recommend him to anyone looking for a reliable and supportive person to guide them.
2025年10月6日
自発的なレビュー
Executive Umrah からの回答
Dear Zarish,
Your kind words and appreciation mean a lot to us. Thank you so much for recognizing the performance of our Customer Sales Executive Mr. Farhad
We are always here to assist you, as it is our responsibility and commitment to serve our customers with the best of our services.
Thank you once again for trusting us.
Warm regards,
Customer Support Team, Executive Umrah
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