Expedicar レビュー 

Very good services!

The rental process with this company was straightforward at first, and I found the initial online price to be very reasonable. However, when I arrived to pick up the vehicle, I was surprised to be offered additional insurance, even though I had already selected and paid for full coverage online. The sales agents seemed to pressure customers into purchasing this extra insurance, creating confusion around what was actually covered...

It's helpful to thoroughly read your initial rental agreement to understand what's included and avoid duplicating insurance coverage. This could save you from unexpected expenses and ensure a smooth rental experience.

I ended up paying more than double what I initially booked online.

Absolute disaster.

This company offers cars slightly cheaper than the market price. Their business model is to sell you the full insurance during pickup, which costs more than the rent itself. With this increased price their "offer" is a lousy deal.

If you don't buy the insurance, they'll find another way to get more money from you. As many users pointed out, they'll "find" damage on the car you're returning and assign an arbitrary $ value to it. The "damage" in my case was so tiny that even my camera didn't capture it during pick up AND after return. Their report doesn't include most of the tiny scratches on the car, with the sole purpose to "find" them and charge you for damaging the vehicle. The scenario is super simple: they just "find" every little scratch on the car. If it's on your photos - ok, they'll look for more. Eventually there'll be a point where your camera didn't capture a tiny thing that according to them costs thousands to repair.

Taking a ton of pictures and videos doesn't always help, and honestly the effort isn't worth it - just get a car from a better place

WARNING FOR SCAM!
The company offer extremely cheap prices to attract potential customers and scam them in a legal way. The positive reviews are either made up or by customer who chose to buy their insurance. I rented a car for 6€/day. Clearly extremely cheap. The agency brought the car to the airport. At the time of pick up the guy offered a comprehensive insurance for 80€/day which is quiet expensive and clearly would made upp for their loss in offering extremely low prices. I declined the offer because I already had an insurance from my home country. The agent required 1600€ for deposit which I agreed to and presented a credit card however the agent refused the card and requested a card with a 3D printed letters and numbers (why? What is the logic behind this request? No logic answered the agent) probably it was a way to force me to buy their insurance if I hadn't what he requested. Luckily I had another credit card with 3D printed letters which was accepted.
At the time of returning the car, the agency requested that car must be returned to their office which is about 15 minutes drive from the airport because I was returning it before the stipulated returning time on the contract otherwise I had to wait until the stipulated time was reached which wasn't possible because of flight time. He wrote it in a rude way. They also refused to offer a shuttle back to the airport.
Upon inspection of car the inspector tried really really hard to find something to fine me for. I filmed the entire car at the time of pick up. I showed the inspector most of the scratches he pointed to in the videos captured by me at the time of pick up however it was a sunny day hence it wasn't easy to visualise everything with the lens of the camera. The inspector point to a scratch on the roof of the car!!!!! Which I didn't film at the time of pickup. I only drove on the highway from Bucharest to Brașov and wonder how on earth would I scratch the roof of the car?
The inspector also pointed to a scratch on back of the right mirror which actually wasn't a scratch, just an old paint which wasn't painted evenly and I couldn't visualise that on the video because of the shade and the color of the car.
Initially I refused to sign the protocol of returning but the agent threatened me of not giving back the entire deposit. Because I had less than 70 minutes to the departure of my flight I signed the protocol forcibly to be able to claim back the money from my insurance company.
Even after returning the car and leaving their office they will send you an email with additional damages found.

I recently rented a car from Expedicar, and my experience was outstanding from start to finish. The booking process was incredibly easy, with an intuitive website that made it simple to find the right vehicle. Their selection of cars is impressive, offering everything from economy options to luxury vehicles, all well-maintained and clean.

Upon arrival at the rental location, the staff was friendly, professional, and efficient. The check-in process was smooth, and I was on the road within minutes. The vehicle I rented was in excellent condition—clean, fully fueled, and equipped with all the features I needed for a comfortable drive.

During the rental period, there were no issues, and the car performed flawlessly. Returning the vehicle was just as easy as picking it up, with a quick inspection and no surprise charges.

Overall, Expedicar exceeded my expectations. Their competitive pricing, excellent customer service, and high-quality vehicles make them my go-to choice for car rentals. I highly recommend them to anyone in need of reliable transportation!

Good car. Everything very fine

I rented a car few days ago and it was super. From services to cars was all the best. I recommend it!

Great experience with the people that i came in contact with, very trustworthy and easy to communicate with. I recommend!

Las reseñas No exageran para nada, vivido en propias carnes, son ladrones y estafadores profesionales. Más de lo mismo, nos intentan colar (Bojan) en la recogida su seguro de 400€, no aceptamos, nos intentan negar una y otra vez la validez de la vigencia de la visa para que paguemos su seguro con cualquier otra tarjeta, no aceptamos teniendo que mostrar nosotros las condiciones del alquiler hasta que acceden a darnos el coche, uno pequeño con 55.000kms. A su devolución, por supuesto limpio impoluto por fuera y por dentro, con mas gasolina que en la recogida, y sin haber tenido ningún percance ni golpe, nos empiezan a sacar supuestos daños minusculos, insignificantes e inventados, y a querer que les paguemos in situ 600€ bajo amenaza de cobrarnos sino el deposito franquicia de 1340 €. Nos negamos. Lo mismo nos lo mandan por email. No accedemos. Finalmente nos mandan una factura por 632€ y lo cobran del deposito fianza. Suerte que contabamos con un seguro aparte de reembolso de la franquicia.
Nula ética profesional, violencia verbal y estafa manifiesta. La peor experiencia de nuestro viaje a Rumania, en general con gentes buenas y amables pero la excepcion parece que se cebó también
con nosotros.

I rented a Skoda Kodiaq for my trip to Brasov. Car was new and clean and the staff is experienced and polite. Keep up the good work!

Foarte placuta experienta, de la un cap la altul, si servirea si masina, peste asteptari

Excelent serviciu.
Recomand.

I rented a Mercedes GLE, brand new.. Car was clean and I can only rate 10/10 the service, I recommend this rental company because they are very professional

I rent in the whole world cars,but the experience with expedicar was the best.
See you on the Christmas guys🤘

Auténticos estafadores
Al recoger el vehículo me ofrecieron su seguro (Bodgan) que no acepté puesto que ya tenía contratado una protección completa con otra compañía. En ese momento repasamos los daños ya existentes, añadiendo unos 3/4 que no se reflejaban en los papeles que yo debía firmar. Bodgan me comentó que hiciera fotos de todos (error por mi parte pues no lo hice por las prisas de salir hacia Brasov). El día de la devolución tuve que hacer limpieza del coche (interior/exterior, primera vez que me encuentro con esto). Me esperaron dos personas en el parking de Otopeni con caras de pocos amigos (Marius y alguien más). Estuvieron repasando el coche poco menos que con lupa. Me preguntaron si tenía fotos y les dije que no. Me comentaron que en la llanta delantera izquierda había una pequeña rallada que no estaba. Evidentemente les dije que yo no había tenido ningún golpe y que me enseñaran las fotos de como estaba (ellos tampoco tenían). Me forzaron a firmar la hoja de recogida y después me dirían de cuanto se trataba. Pues la broma ascendió a 300 eur que tuve que pagar para desbolquear la fianza de 1400 eur.
CUIDADO NO OS LO RECOMIENDO

This is without doubt the worst car rental experience I have ever had, in 35 years of renting all over the world.

They are scammers.

High pressure at time of pick up to accept a costly additional insurance package. I declined as my credit card provides rental car insurance. I was told that if I declined the hefty additional cost, I would have to return the car washed outside and cleaned inside. This is the first time that I have ever had to do this anywhere in the world, but the extra cost of washing and valeting was still much less than the cost they wanted for the insurance.
When returning the car, I took it to a nearby garage and had it valeted - fully cleaned inside and out (which took about 45 minutes and therefore added significantly to the inconvenience of the return process).
Two of the rental company staff then gave the car the most detailed inspection I have ever experienced with a rental return, and managed "to find" (probably to plant) a small, thin scratch of about 6cm on the front bumper. I am certain that this did not occur during the rental as it is the sort of scratch which could not have been caused by another car while parked, and I know I did not contact any branch or similar while driving it.
As the minuscule scratch was not listed on the original check out papers, i was told there would be a EUR 320 charge. After short investigation, the cost to respray the entire bumper locally in Bucharest would be around EUR60, and a full respray would not be needed for a tiny scratch like this. This is an extortionate price and totally unjustified- in other words, theft.
The forensic inspection which was done on return, unlike any other car rental I have ever experienced, leads me to conclude that the charge for "damage" is just another way to profit from the rental.

This company will be reported for fraud.

I would strongly advise everyone to avoid this company

Scam. Be warned.

After confirming a digital copy of an international drivers license was sufficient via WhatsApp when I arrived this meant I needed to pay an added $200 euro. Additionally, no one told us the rental could not be taken into another country: that added $300 euro. The best part however was the gas measure was broken and fixed on 8th a tank. We filled the car and could even check how many km the tank could take on (it read 480, obviously a full tanks' worth). I showed the guy a time stamped image of the gauge showing 8th a tank at time of rental. They Still said it was not full. I am going to fight the charges via amex. But do not use!!! Scam artists and shame downs await you.