Eyetek Surveillance レビュー 

319
TrustScore 5段階評価の4

4.2

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I've had to call Eyetek on a couple of occasions where I've had device connection issues. Their response and assistance has been 1st class! They talked me through the process and due to an issue wit... もっと見る

企業が回答しました

5つ星のうち1の評価

The surveillance camera in a clock is useless. Disconnects without a reason all the time. Poor quality of footage. The worst part is the manual provided is extremely impractical. It doesn't give any... もっと見る

企業が回答しました

5つ星のうち5の評価

There cameras are brilliant, the vision and audio is top notch worth every penny!!

企業が回答しました

5つ星のうち5の評価

Excellent service from Eyetek as usual. A fault developed with one item which I was asked to return, and a replacement was supplied without quibble nor delay. Website well designed and easy to na... もっと見る

企業情報

  1. 防犯グッズ店

さまざまな外部ソースから提供された情報

Eyetek Surveillance was established in 1995 after the proprietor Phil Stevens an ex electronics technician, in the Royal Navy, decided he wanted to utilize the skills and knowledge gained during military service working in both intelligence and electronic engineering. As well as selling a wide range of devices we also manufacture and supply equipment to many detective and government agencies throughout the world, as well as dealing with the private individual on a one to one basis. If a customer has a particular requirement we can custom manufacture one off items to order. please feel free to contact us about this. What sets us apart from many other companies in the same line of business is that we pride ourselves on giving friendly free advice and working with the customer to try to find a cost effective solution to an often complex and distressing situation, we will always try to advise on the best course of action even if this results in us not making a sale as we have found to our benefit that recommendations from past clients are an extremely valuable asset.


連絡先

4.2

ほぼ満足

TrustScore 5段階評価の4

319件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.2

すべてのレビュー

(319)

過去12か月のレビュー数: 2

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great service

Great service. They bent over backward to try and get my product delivered from the UK on Friday, late afternoon, to arrive in Greece on Monday. They did it! The product arrived on Monday morning. Can't beat that!!!

2019年8月6日
自発的なレビュー
5つ星のうち2の評価

I’m so disappointed

I’m so disappointed. Bought alarm clock and is temperamental. IR doesn’t schedule. Have to reset often to be able to record. Bought GSM long life with extended microphone and as irregular patterns especially with voice activated mode. Bought the GSM plug adapter at around £180 and was even more dissapointed. The voice activation just bombarded me with messages every 5 seconds and was unable to get in touch with device to deactivate because so busy sending messages and wouldn’t respond.

2019年8月3日
自発的なレビュー
Eyetek Surveillance ロゴ

Eyetek Surveillance からの回答

Dear Peter
I am sorry you feel this way as we have never had any problems with any of these 3 devices in the past and we have been selling them for a number of years now.
As soon as were notified you were experiencing problems with the products we did offer to exchange them or refund you straight away as our objective is to have happy returning customers.
I hope you are happy with our service and our speedy response to any problems you had and please accept my apologies for any inconvenience caused.

Regards

Phil Stevens

5つ星のうち5の評価

Purchased an item from Eyetek which i…

Purchased an item from Eyetek which i thought became faulty some 4 months later. Contacted this companies after sales dept, who asked me to return it to them for examination, This i did and with 24 hours of receiving it they contacted me to confirm that the fault had been fixed !! I was inserting the sim the wrong way around ! I felt silly of course but they could not have been nicer. Returned the unit to me the very next day with a smile and their best wishes. This business deserves to be rated 5 star.

2019年7月4日
自発的なレビュー
5つ星のうち5の評価

I purchased a clock as I was wary of my…

I purchased a clock as I was wary of my mother's carers. I put it in the kitchen so it is not invading mother's privacy. It is an excellent product, works brilliantly and has given me peace of mind. It was easy to assemble and use.
I ordered it one day and it arrived just a few days later, much quicker than I had anticipated.
Brilliant service and equipment.

2019年7月3日
自発的なレビュー
5つ星のうち5の評価

needed help and advice

bought wrong product in beginning which didn't suit our needs. Rang customer service which is excellent, gave great advice and sent me different type of camera as soon as they had received original one back. Very helpful staff

2019年6月30日
自発的なレビュー
5つ星のうち4の評価

We have been very pleased

We have been very pleased. Lots of help and a speedy refund after exchanging a unit with was faulty. Equipment now working and would use again, thank you for your help.

2019年6月29日
自発的なレビュー
5つ星のうち5の評価

Excellent service from Eyetek as usual

Excellent service from Eyetek as usual. A fault developed with one item which I was asked to return, and a replacement was supplied without quibble nor delay.

Website well designed and easy to navigate and lists a wide range of surveillance gadgets for almost any situation.

I shall use again and highly recommend.

2019年4月5日
自発的なレビュー
5つ星のうち5の評価

Great service

Great service. Item arrived quickly and as advertised. Very helpful advice was given via the online chat and email before purchasing. all good.

2019年2月6日
自発的なレビュー
5つ星のうち4の評価

For me, I believe it could have been slightly cheaper - but super easy to use!,

I found it very difficult to use on personal clothing, as a buttonhole video recorder due to the 2" long plastic piece that houses the camera.

It is extremely difficult and really awkward to stop it moving where ever it wants to go and therefore does not record in the direction that I want.

I tried sticking velcro to it and to my clothing and it still moved all over the place and recorded the floor and the ceiling but not directly in front of me - which is where I wanted to record.

It would not accept my Sandisk 64GB Extreme micro SD card - no matter how I formatted it.

It's very easy to start and stop but when set so as not to flash when recording - it can be difficult to actually know if it's recording or not - which means it could be a case of hit and miss - and that could mean losing a vital and important legal meeting.

I will say, that the service is very good to start with. I don't know if that continues after the return date.

EXCELLENT SERVICE:

A few days before I purchased it, I hunted the web high and low and came across Eyetek. I was a bit unsure as I've made many a bad purchase in the past just by being misled by shiny sales pages and idle promises.

I used EyeTek's contact form on their website and asked if it would work okay on personal clothing and was told that it could be used in countless ways - but more so hidden around the home etc - so I guess now, that it wasn't really designed to be attached on personal clothing. And surprisingly, I got a reply the following morning - so I was impressed by their rapid response.

My order came short of the USB lead and Micro SD card adapter - but they did send it the very next day by first class mail. Their personal service is the best I've seen in years and they had someone phone me back within about 10 minutes each I phoned up with a query.

The main switch module that houses the micro SD card is VERY flimsy and feels really cheap. When handling it, it feels like it will easily crack and break if slightly squeezed. I honestly believe that for the cost of this, it could easily have been housed in a more solid casing. It's appears to be cheaply put together but it does record easily and well and the software that comes with it is dead easy to set it up the you want it.

My main rant would be the price. I think altogether for the narrow Video Camera; 18" SD Lead and the £40 long life battery cost £217.20,

Actually, to be fair - the price would have okay but for the VAT that was added to it, which really bumped up the overall cost.

2019年1月14日
自発的なレビュー

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報