SpyCameraCCTV レビュヌ 

3,063
•
TrustScore 5段階評䟡の3

2.9

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5぀星のうち1の評䟡

Don’t waste your money These cameras are rubbish waited 4 wks for delivery, looks cheap and won’t connect to internet, complete waste of money , DONT BUY this crap

5぀星のうち2の評䟡

Ordered 2 cameras and 2 LED lights, but only got one of each. As I am a British expat now living in the Netherlands, and Brexit has kicked in, I now have to pay customs duties (€25) for any orders! R... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Bought the Gamut 4 camera system, customer support very helpful, kit arrived promptly. One camera was mal functioning, returned free of charge, SpyCamera tested it, found it faulty. They replaced it f... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Everything went smoothly until the time I wanted to contact them when facing an issue with the recording...tried phoning and emailing...NO answer. When I reached the point that I couldn't use the came... もっず芋る

䌁業が回答したした

䌁業情報

  1. 防犯グッズ店
  2. CCTV 販売店
  3. 電子機噚店

さたざたな倖郚゜ヌスから提䟛された情報

We offer a comprehensive range of high-quality security solutions to suit any scenario at unbeatable prices. Based in Bristol, we are a leading supplier of CCTV systems and spy cameras for the home and business. We ensure our customers get the best possible service with free support, our superb price match promise and exceptional delivery. With a huge range of solutions, all the way from tiny covert spy cameras to advanced multi-camera CCTV systems, you will find something to suit your need. We are a distributor of Hikvision equipment, the world's largest CCTV supplier, which means we can offer professional equipment at remarkable prices for trade and installers.


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2.9

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TrustScore 5段階評䟡の3

3063件のレビュヌ

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2.9

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5぀星のうち1の評䟡

RUBBISH-AVOID!

I wish I read these recent reviews sooner - all are correct!

This company sells some RUBBISH QUALITY products via their portal - which apparently they also sell on Amazon for about 15% more.

The available technical support is the actual manufacturer in Hong Kong, who are not much use and their Zetta app is actually a generic one that you are supposed to use for all of their models, however you will only find this out once you have your camera and realise that some of the settings are Not for your camera’s use


For some reason you have two drivers popping up - one for storage and one for your camera when you connect it to your computer - which to me is very bizarre and unnecessary over-engineering.

The main problem however is the VERY BAD VIDEO quality, most of the Zetta camera models they sell, do Not have a wifi, no night vision (which defeats the point of setting a night vision even though it is available to set); and the camera is unable to zoom in and out, hence the picture/video will be blurt - especially if you do a close up with it.

The sound quality is rubbish too!

Overall, there is NO point to buy their cameras. You might as well get a voice recorder if you want to record sound only, or just use your mobile phone for both video and sound as any mobile phone would do a better job than any of these cameras


I called them to say that I was Not happy with the camera quality, they said I could return it, but I have to pay for the postage, which was £4 (!), and which they would not reimburse, plus there is a risk if they are Not happy with how the package arrives they may rip you off with 30% of the purchased price - in other words you may not get the full refund back even if you returned it safe and sound within 30 days
!

That in my view just scamming, whist they resell your second-hand product to someone else afterwards
!

I think it is just best to stick to the good old in-store purchase on the high street and ditch online shopping altogether
!

!!AVOID!! !!AVOID!!

2024幎10月23日
自発的なレビュヌ
5぀星のうち1の評䟡

AVOID

As a returning local customer, I was quoted a price a third more than available online to replace my NVR. When I emailed to query their price, they ignored my emails. AVOID.

2024幎8月12日
自発的なレビュヌ
5぀星のうち5の評䟡

Spy Camera

I bought a spy camera from this company well worth the money. The help and support I have received from this company is second to none. They have so much patience I would recommend this Company to anyone looking for a camera.

2024幎3月2日
自発的なレビュヌ
5぀星のうち5の評䟡

Excellent service setting up my new system

Menh Ly gave excellent service setting up my system remotely. He is both technically capable and, more importantly, his customer service ethic is exemplary. He definitely went the extra mile to overcome the glitches and solved every problem. I have been a client of SpyCameraCCTV and will always come back to them when I move house (three times now) and/or equipment needs to be upgraded. Would use them again.

2023幎8月31日
自発的なレビュヌ
SpyCameraCCTV ロゎ

SpyCameraCCTV からの回答

Thank you for your glowing review, I will pass this message on to Menh, I am glad he managed to solve all your issues.

SpycameraCCTV Team

5぀星のうち5の評䟡

Technically brilliant and very easy to


Technically brilliant and very easy to deal with.

2023幎8月30日
自発的なレビュヌ
SpyCameraCCTV ロゎ

SpyCameraCCTV からの回答

Hi Phil,

We are glad that the Helpdesk team has solved your issues and that you are happy with the support we have provided, we are always here to help, please feel free to contact us.

SpycameraCCTV Team

5぀星のうち1の評䟡

Everything went smoothly until the time


Everything went smoothly until the time I wanted to contact them when facing an issue with the recording...tried phoning and emailing...NO answer. When I reached the point that I couldn't use the camera anymore, I contacted them for a refund via email (18th June and 21st June), as the item was still under warranty . NO reply. I tried emailing several time but I have been completely ignored. NOT happy- Very unprofessional. AFTER RESPONSE BELOW --Please check again, I have the dates above this message now and on my sent folder - It is impossible for you not to see them unless my emails got deleted. Very unprofessional. I do not recommend- Please note, that you are STILL not offering to deal with my issue/refund.

2022幎12月5日
SpyCameraCCTV ロゎ

SpyCameraCCTV からの回答

Hi Danielle,

Sorry to hear you had issues with our camera, I have also checked and see you have not contacted us at all, I think you should have contacted our helpdesk team, they would have been there to assist you, we have a lot of helpful guides on our help page for self service. But please contact us to discuss this in more detail, If you felt some instructions were missing or not clear enough on this we can look into it further and work on improving this in future.

SpyCameraCCTV Team

5぀星のうち5の評䟡

Fantastic customer service

Inherited a CCTV system from the previous owner and after a little research found out it was bought from here. Even though I hadn't bought it directly from them and had no details, their customer service has been fantastic and they've managed to help me with all the details and knowledge I need to set it up. When it comes to replacing it, I will definitely be buying the next one from here.

2023幎8月22日
自発的なレビュヌ
SpyCameraCCTV ロゎ

SpyCameraCCTV からの回答

Hi Amrit,

I am glad menh, managed to solve your issues.

We strive to give the best customer service as best possible, please feel free to contact us, if you have any issues.

SpycameraCCTV Team

5぀星のうち5の評䟡

Excellent support

2023幎7月18日
自発的なレビュヌ
SpyCameraCCTV ロゎ

SpyCameraCCTV からの回答

Hi Angus,

Glad the engineers are doing there job and given you the supports you needed, as a value paid premium customers, we strive to give you best service we can.

Need anything please contact us.

SpycameraCCTV Team

5぀星のうち5の評䟡

I recommend SpyCameraCCTV

SpyCameraCCTV were very quick to get my orders processed and shipped, the product was as discribed, and is good quality.
I would recommend them to anyone.
Great service.
Thanks.

2023幎6月20日
SpyCameraCCTV ロゎ

SpyCameraCCTV からの回答

Hi There,

We are glad you happy with the order and our process, we do strive to delivery the best customer serivce as best as possible.

Thanks for glowing review.
SpyCameraCCTV Team.

5぀星のうち5の評䟡

Absolutely great company

Absolutely great company. I had problems with the wall mounting on my camera, contacted them and a guy called Menh Ly was extremely helpful. Knew exactly what I wanted and sent out the spares very quickly. A pleasure to do business with them.

2023幎6月28日
自発的なレビュヌ
SpyCameraCCTV ロゎ

SpyCameraCCTV からの回答

Hi Customer,

Glad Menh managed to solve your issue, we are alwasy happy to help, just contact us via email through the website, if you ever need anything.

SpyCameraCCTV Team.

5぀星のうち5の評䟡

Happy customer

Delivery was very quick to Ireland. Cameras are great quality. Got them for a present and he was very happy with them. Thanks

2023幎6月7日
SpyCameraCCTV ロゎ

SpyCameraCCTV からの回答

Hi There,

Thanks for the review, we are glad you happy with your purchase.

Feel free to contact us, if you have any queires,

SpyCameraCCTV Team.

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