Horrible. Cancelled bc made me too sick. They billed me again anyway. Cancelled 3 months ago and now got a bill. Update. Communication with factor is great. Ive been asked to edit or cancel my negat... ãã£ãšèŠã
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They answered all my questions without making me feel rushed or silly, which made such a difference. They went out of their way to make sure I felt comfortable and really understood what to expect e... ãã£ãšèŠã
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I have had an awesome experience with Factor Health. I feel like their prices are fair and my medication has been delivered with no problems. The best part of my experience has been my support person,... ãã£ãšèŠã
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Just switched over to Factor due to issues getting meds on time from my previous provider. Factor has been extremely responsive to my needs and questions, and they shipped my prescription to me quickl... ãã£ãšèŠã
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Factor Health MD is a nationwide telehealth clinic specializing in medical weight loss, hormone optimization, and ED support. We offer doctor-supervised programs using FDA-compliant compounded medications like Semaglutide, Tirzepatide, and Liraglutideâall with flat-rate pricing and no insurance hassles. Our personalized approach means your dose adjusts as your body changesâwithout extra costs. Every plan includes medication, supplies, virtual consults, and free shipping. Weâre here to help you lose weight, restore energy, and feel like yourself againâwith expert care thatâs simple, safe, and effective. Learn more or get started at FactorHealthMD.com.
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7901 4th St N #23110, 33702, St Petersburg, ç±³åœ
- 727-748-1880
- Support@factorhealthmd.com
- factorhealthmd.com
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Horrible
Horrible. Cancelled bc made me too sick. They billed me again anyway. Cancelled 3 months ago and now got a bill.
Update. Communication with factor is great.
Ive been asked to edit or cancel my negative review. Upon review. I will say, I did not pause, I was very upset in October/November and I asked for a cancellation, I actually asked that the 2nd half be cancelled and refunded the difference. But, I was not allowed because I had purchased a flat rate/ a 6 month supply. Also, I understand the doses and side effects. I explained I had been On ozempic previously at the 1 mg dose. I was placed in a much lower dose, and when I had horrible side effects, I found that I was taking too much. I cut my dose in half month 2, and still had bad side effects, lowered to half that, But still experienced negative effects. This is why I requested they not send the 2nd round. Now it sits in my fridge untouched, a waste of $477. So, edited review, as requested. But, not changing my negativity of the review. This is MY experience. Each person will have their own. Some will love it. I did not.
2026幎3æ1æ¥
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Factor Health MD ããã®åç
Hi Kristen, weâre very sorry to hear that you had a negative experience and that the medication caused side effects for you. We always want patients to feel supported and comfortable throughout their treatment.
After reviewing your account, it appears your subscription was paused rather than fully canceled, which may have created confusion. However, we want to clarify that no additional charges were processed and the pending order associated with the pause was voided, so you were not billed a second time.
We truly regret that the medication did not agree with you. While many patients tolerate medications well, everyone responds differently, and we always encourage patients to reach out to our care team so we can help adjust dosing or explore alternatives if needed.
Please contact our support team at support@factorhealthmd.com
so we can review your account together and make sure everything is fully resolved for you. We appreciate the feedback and wish you the very best in your health journey.
â Factor Health MD
Great service and easy to work with!
Great service and easy to work with!
2026幎1æ1æ¥
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Factor Health MD ããã®åç
Thank you, Alison! We truly appreciate your kind words. Our goal is to make the process simple, supportive, and easy for every patient. We're grateful you chose Factor Health MD and are glad you had a great experience with our team!
It was easy to order
It was easy to order. First week the 4th day I had nausea all day. The second week just a little same with the 3rd week. Whatâs weird I have been sucking on cinnamon candy and it helps. I also use ginger chew. When do you think I should reorder my next vial of medicine? Like 2 weeks out?
2025幎12æ29æ¥
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Factor Health MD ããã®åç
Thank you for your review, Beth! Weâre glad to hear the ordering process was easy for you.
Some patients do experience mild nausea during the first few weeks as their body adjusts, and many find that things like ginger or cinnamon can helpâso youâre not alone there. Itâs great that youâve found something thatâs helping.
For questions about when to reorder or managing side effects, our care team would be happy to help review your dosing and timing to make sure everything stays on track. Please reach out to us directly through your patient portal or contact our support team so we can assist you.
We appreciate you being part of Factor Health MD and wish you continued success on your journey!
ZERO WEIGHT LOSS-ONLY BAD SIDE EFFECTS
Iâve tried two other GLP companies before and both times I lost weight right from the first dose, so I had high hopes for Factor Health. I liked that they offered a budget-friendly 3-month plan â that was a big plus for me.
But unfortunately, their GLP made me extremely sick. I felt nauseous, exhausted, and just not like myself. Everyday things became a struggle â even picking up my kids from school made me want to fall asleep or throw up in the car line. I stopped after my fifth dose because I hadnât lost any weight or noticed any appetite changes at all.
I will say their customer service has been really fast and helpful, and the website is super easy to use. Iâm honestly sad to leave this kind of review because I wanted it to work so badly, but I just want to be honest and share that the medication didnât work for me and made me feel really unwell.
2025幎9æ1æ¥
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Factor Health MD ããã®åç
Hi Diana, thank you for sharing your experience and for giving Factor Health a try. Weâre truly sorry to hear you didnât feel well while using your medication â your comfort and safety are always our top priority.
We understand itâs especially frustrating since youâve used similar treatments before without issue. Every compounding pharmacy and formulation can vary slightly in strength and delivery, and sometimes that difference â along with timing or dosage â can affect how your body responds.
Weâd love the chance to review your experience with our medical team and explore whether adjusting your dosing schedule or starting more gradually could help you tolerate treatment better. Please reach out to us directly at support@factorhealthmd.com
so we can help you find a solution that works best for you. ð
My first month with Factor Health
My first month with Factor Health, has been great!!! I havenât had one side effect and I have lost just over 10lbs. The shots are easy to do, the food cravings are definitely gone. I literally want no sugar. Along with the shots, I have worked on healthier eating as well. I knew I needed to make some changes. I canât wait to see how the next few months go and more.
2025幎9æ29æ¥
èªçºçãªã¬ãã¥ãŒ
Factor Health MD ããã®åç
Hi Robin, congratulations on losing over 10 pounds in your first monthâthatâs an amazing start! ð Weâre so glad to hear youâve had no side effects and that the process has been smooth and easy for you. Itâs wonderful that youâre combining the program with healthier eatingâit makes such a powerful difference. Weâre excited to cheer you on as you continue this journey and canât wait to see your results in the months ahead. ð
Great customer service
Great customer service. Kenny has made the process really simple. Products came fast. A little disappointed that I have only lost 3 lbs in a month. But I will continue to use for a few more months.
2025幎9æ11æ¥
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Factor Health MD ããã®åç
Hi Deb, thank you for sharing your experience! Weâre glad to hear Kenny made the process smooth and that your medication arrived quickly. While every journey moves at a different pace, even a few pounds in the first month is progress in the right directionâand consistency really pays off over time. Weâll be here to support you each step of the way and look forward to seeing your results build in the coming months. ð
I have had the absolute best experienceâŠ
I have had the absolute best experience from start to finish with Factor Health! Iâve lost 50 lbs and I feel amazing. Iâve been given sound advice by
Jennifer S. who is always so professional and kind. Iâm so grateful, and Iâll continue to stick with this company for my health needs. Thank you!
2025幎9æ11æ¥
èªçºçãªã¬ãã¥ãŒ
Factor Health MD ããã®åç
Hi Nicole, wowâ50 pounds down is such an incredible achievement! ð Weâre beyond thrilled to hear how amazing you feel and that Jennifer has been such a supportive part of your journey. Stories like yours are why we do what we do, and weâre so grateful for your trust. Weâre honored to continue supporting you in your health goals every step of the way. ð
Very highly recommended
I received my semaglutide very fast! They was very helpful and responded to me promptly. I have used it for a month and down 10 lbs already.
2025幎8æ20æ¥
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Factor Health MD ããã®åç
Hi Taren, thank you so much for the wonderful reviewâand congratulations on being 10 pounds down in just one month! ð Weâre thrilled to hear the process was smooth, from quick delivery to responsive support. Keep up the amazing workâweâre excited to see your continued progress and are here for you every step of the way. ð
Love Factor Health!
Love Factor Health!! Superb products, impeccable customer service and fast shipping. I highly recommend Factor Health!
2025幎8æ3æ¥
èªçºçãªã¬ãã¥ãŒ
Factor Health MD ããã®åç
Hi Melissa, thank you so much for the glowing review! Weâre thrilled to hear youâve had such a positive experience with our products, service, and shipping. Your recommendation means the world to us, and weâre honored to be part of your health journey. ð
So far the experience has been great
So far the experience has been great. Have only lost 7lbs in 3 weeks, I am.hoping that will change. Overall very easy process from beginning to end
2025幎8æ20æ¥
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Factor Health MD ããã®åç
Hi Michelle, thank you for your 5-star review! Congratulations on your first 7 pounds down in just 3 weeksâthatâs a fantastic start. ð We know every journey is unique, and weâre excited to see your progress continue over the coming weeks. Weâre always here to support you and make sure the process stays simple and encouraging. Keep up the great work! ð
Wonderful experience âŠ
They made the process very easy and explained all options and costs. They check on me regularly via text also. They are very easy to communicate with; I could ask any questions via text and get answers quickly. Handled all quickly and shipped medicine to me right away. Couldnât ask for anything more.
2025幎8æ5æ¥
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Factor Health MD ããã®åç
Hi Julie, thank you for the wonderful feedback! Weâre so glad the process felt easy and transparent, and that our team was able to provide quick, helpful communication every step of the way. Itâs great to hear you felt supported and received your medication so quickly. Weâre here for you anytime and excited to be part of your journey! ð
The customer service is amazing
The customer service is amazing. If I have any questions, they get back to me right away. So far I have only used Factor for a month, but I am pleased with my progress so far. The price is fair and the product is effective!
2025幎8æ3æ¥
èªçºçãªã¬ãã¥ãŒ
Factor Health MD ããã®åç
Hi Laura, thank you so much for the kind words! Weâre thrilled to hear that youâve had a great experience with our team and are already seeing progress after just one month. Itâs wonderful to know the pricing and support are meeting your expectationsâand weâre excited to keep helping you move forward. Please donât hesitate to reach out if you need anything along the way. ð
Jennifer Smith has been awesome atâŠ
Jennifer Smith has been awesome at giving me info on what things to eat and stay away from. She regularly checks in to see how my progress is!
2025幎7æ8æ¥
èªçºçãªã¬ãã¥ãŒ
Factor Health MD ããã®åç
Hi Shawn, thank you for sharing your experience! Weâre so glad Jennifer has been a valuable part of your journeyâher dedication and proactive check-ins truly make a difference. Itâs great to hear youâre getting the guidance and support you need to stay on track. Weâre here to help you reach your goals every step of the way! ð
Good experience
The whole process has been so easy and Jennifer was always available to answer questions that I have.
2025幎3æ24æ¥
èªçºçãªã¬ãã¥ãŒ
Factor Health MD ããã®åç
Hi Samantha, thank you for the kind words! Weâre so glad to hear the process felt easy and that Jennifer was there to support you throughout. That kind of experience is exactly what we aim for. Weâre excited to continue supporting your journeyâdonât hesitate to reach out if you ever need us! ð
No Games at Factor Health MD!
The entire process was open and honest. Pricing right up front with no entry level cost shenanigans. Very affordable especially with the longer subscriptions. Customer service is off the charts with Chelsea and Jennifer. They are always responsive to any questions and usually get back to me no later than a couple hours at most. Once meds were ordered they were at my house in four days. The pharmacy package was assembled well for overnight transport. I did a lot of research into these types of services⊠Iâm so happy I took my time and did my diligence. I found exactly what I was looking for!
2025幎7æ1æ¥
èªçºçãªã¬ãã¥ãŒ
Factor Health MD ããã®åç
Hi Nick, thank you for the incredible review! Weâre so glad your experience matched exactly what you were looking for. Transparency and fast, supportive care are core to how we operateâand itâs wonderful to hear Chelsea and Jennifer made that a reality for you. Your trust means everything to us, and weâre honored to support your journey. Please reach out anytimeâweâre always here for you! ð
Iâve only used the company for a shortâŠ
Iâve only used the company for a short amount of time, but so far the customer service was excellent products on time. Also the products performed as expected so I would say itâs an excellent company.
2025幎5æ17æ¥
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Factor Health MD ããã®åç
Hi Nicholas, thank you so much for the 5-star review! We're thrilled to hear your experience has been smooth so farâfrom timely deliveries to product performance. Our team works hard to ensure patients feel supported from day one, and we're so glad thatâs been your experience. We're here for you as your journey continues and look forward to more great results ahead! ð
Trust the process and give yourself time
My experience has been extremely great with Factor Health. I did my research and was encouraged by the great reviews, so I expected nothing less. Everyone is so helpful and pleasant. I received quick responses and great guidance. ðI gave a 4 star today because I just started my Semaglutide journey on June 3rd and need more time. This is my 4th week and I am already 4lbs down, I can feel the difference in my body and in my clothing. I know 4lbs is not a lot but itâs major for me because Iâve been struggling to lose weight loss for so long. I am trusting the process and adhering to my clean eating and small portions. I am really excited about this journey. I will give another update in 1 month. ð
2025幎6æ27æ¥
èªçºçãªã¬ãã¥ãŒ
Factor Health MD ããã®åç
Hi Allana, thank you so much for your thoughtful reviewâand congratulations on your first 4 pounds down! Thatâs an incredible start, especially after feeling stuck for so long. Your commitment to clean eating and consistency is exactly what leads to lasting results, and weâre so glad to hear youâre already feeling the difference. Weâre here to cheer you on every step of the way and canât wait to hear your next update. ð Keep trusting the processâyouâre doing amazing!
Great customer service and fair pricing.
I have had an awesome experience with Factor Health. I feel like their prices are fair and my medication has been delivered with no problems. The best part of my experience has been my support person, Chelsea, who has answered all of my questions and explains anything I might not understand in such a prompt and caring manner. I am almost 20 pounds down and am feeling better than I have in years. Thank you Chelsea and Factor Health!
2025幎6æ26æ¥
èªçºçãªã¬ãã¥ãŒ
Factor Health MD ããã®åç
Hi Jill, thank you so much for the incredible feedbackâand congratulations on nearly 20 pounds down! ð Thatâs a huge accomplishment, and weâre honored to be part of your journey. Weâre so happy to hear Chelsea has been such a helpful and caring guideâshe truly goes above and beyond for our patients. Keep up the great work, and please donât hesitate to reach out anytime you need us. ð
Maybe in time???
At this point in time I can only give three out of five stars. Customer service is great. They answered every single question I have had and they were fast about it. I have hit week five and have noticed no change in weight or eating habits like I did with the other doctor and their semaglutide products that I was with. ( I switched companies due to the fact that it was easier to have it delivered to the door rather than trying to find time to get to my Dr which was over an hour away all the time). I noticed change immediately with food intake and could tell I was taking semaglutide. I donât notice anything with this product at all??? And I keep thinking at week 5 I should notice something by now. And being in the medical field myself it just doesnât seem right I guess. Still hoping.
Denise.
2025幎6æ25æ¥
èªçºçãªã¬ãã¥ãŒ
Factor Health MD ããã®åç
Hi Denise, thank you for your honest review. Weâre glad to hear our support team has been responsive, but weâre genuinely sorry to hear youâre feeling uncertain about your results so far. Your experience matters to us, and we want to make sure youâre seeing the progress you deserve.
Every body responds a bit differently, and it's not uncommon for some patients to take a little longer to notice changes. That said, weâd love to connect you with our medical team to review your dosing, symptoms, and overall plan. Weâre here to help fine-tune things so you feel confident moving forwardâand weâre committed to making this work for you. ð
My experience with Factor Health MD
I joined the Factor Health last month. The process of joining was very easy and Jennifer was made it a pleasant experience. I made an appointment on line and she called me the second day and went over all the programs the company had to offer and helped me pick the best one for me based on my profile. I got the product by mail within a week after the pharmacy approved my prescription. So far Iâm doing good and hope to get the weight results Iâm seeking and Thank you Jennifer for making the process easy and for taking my calls and replying to my texts every time I had a question or concern.
2025幎6æ1æ¥
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Factor Health MD ããã®åç
Hi Sam, thank you so much for your kind words! Weâre thrilled to hear that Jennifer made your experience smooth and supportiveâsheâs a star, and weâll be sure to pass this along to her. Itâs great to know you felt guided and taken care of throughout the process. Weâre rooting for you on your weight loss journey, and weâre always here whenever you need us. ð
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