Excellent customer service from ESTELLE after weeks/month(s) of being messed around. Estelle sorted out my query promptly and efficiently. Also had such a friendly manner - this is really needed for a... ãã£ãšèŠã
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Excellent customer service from ESTELLE after weeks/month(s) of being messed around. Estelle sorted out my query promptly and efficiently. Also had such a friendly manner - this is really needed for a... ãã£ãšèŠã
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Ryan Gough was absolutely brilliant. He came out to fix my gas leak and was so friendly, helpful and professional from start to finish. He explained everything clearly and made what could have been a... ãã£ãšèŠã
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The Hewerâs team installed our heatpump a couple of weeks ago. Very skilled and polite team, worked with us and considerate to our needs. Installation went seamlessy and very pleased with the resul... ãã£ãšèŠã
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I canât thank Dave Frances enough for going above and beyond to help me! â€ïž I hadnât even booked a service - I was simply enquiring to see if he was able to take a look at my boiler pipe, which ha... ãã£ãšèŠã
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The Region's Leading Facilities Management Company. Providing Domestic Gas Servicing, Maintenance & Boiler Installation. Commercial Gas Services. Mechanical & Electrical Services and Renewable Energies. We have a manned Call Centre 24/7, 365 days a year.
Hewer Facilities Management Ltd, Unit G/1, The Aquarius Centre, Edison Close, GL2 2FN, GLOUCESTER, è±åœ
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I was extremely happy with my gas home safety check by Colin Baker today, he was friendly informative and efficient. He was also happy to rearrange my appointment with a neighbour as I had to pop out just as he arrived for which I was very grateful. Thanks Colin.

Hewer Facilities Management Ltd ããã®åç
Mark (electrician) called ahead as requested and arrived exactly when I was told. Very polite and understanding of the barking dogs which were shut away. He completed his work explaining everything and showed me what was done giving me full confidence. Thank you very much Mark. A job well done and a happy customer

Hewer Facilities Management Ltd ããã®åç
Mr Rahim is without doubt the most professional and thorough gas engineer Iâve had the please of dealing with, went above and beyond to ensure our fault was rectified. Highly highly recommend

Hewer Facilities Management Ltd ããã®åç
Had Colin baker out today super friendly and helpful

Hewer Facilities Management Ltd ããã®åç
Weds 24th Sept during a gas check the engineer Colin Baker found a gas leak, he was very professional and dealt with it very quickly by turning off the gas and alerting the utilities of this all whilst reassuring me and answering every question I asked him so I didnt feel unsafe or the need to worry,
As an anxiety suffering person this meant a lot for me as I felt I was able to stay in the house and felt safe knowing this was being sorted.
Id like to say he really is a credit to your company and have thanked him and would like him to be recognised as a valuable asset to your company

Hewer Facilities Management Ltd ããã®åç
Called at 0700 to report that my heating and hot water were not working, which was a real concern as the temperature had fallen to 6 degrees outside and I have a 3 week old newborn baby. Mo Rahim and his colleague arrived around 0815 and by 0900 had resolved the issue, restored the heating and hot water and educated me on how to resolve the issue myself if it were to occur again. Excellent service all round.

Hewer Facilities Management Ltd ããã®åç
Absolutely outstanding service. Went above and beyond. Very considerate with a very nervous cat I have .
Canât praise them enough.
Thank you

Hewer Facilities Management Ltd ããã®åç
Thank you for fixing our boiler.. Darren is a lifesaver.. 5 stars thank you

Hewer Facilities Management Ltd ããã®åç
Darren spragg was really helpful today, I didn't know how to work the controlled heating and Darren helped me with this! I haven't had any heating for a few weeks so I really appreciated this. Thank you very much!

Hewer Facilities Management Ltd ããã®åç
Muhammad was polite and professional, found the fault and fixed our issue quickly. Super job, thank you again

Hewer Facilities Management Ltd ããã®åç
Mohammed quickly and correctly identified the fault and set about fixing the problem. He quoted 45-60mins and was done 95mins later (following a few snags).
Very friendly workman who completed the job with no fuss and cleaned up after himself.

Hewer Facilities Management Ltd ããã®åç
I was very happy Mohammed and he persisted to find and fix our problem with clear explanations

Hewer Facilities Management Ltd ããã®åç
Ryan gough amazing how quick this guy works explanes everything to u very clean very professional highly recomended this is your man

Hewer Facilities Management Ltd ããã®åç
Mohammed Rahim came to our property to help with a boiler issue, very professional and friendly. He helped explain the full issue with our boiler and the reasoning behind it. He attended later on in evening after a long day for himself and still carried out a great fix allowing for us to have hot water and heating again, thank you - top guy!

Hewer Facilities Management Ltd ããã®åç
Mohammed Rahim came to fix our heating issue at our home. All I can say is outstanding work, he also explained to me what was wrong and what he needed to do. Heâs so informative without you even needing to ask many questions and so friendly. I felt so sorry for him having to fix not one but two problems. As our house was absolutely boiling it was making me feel poorly as well as our children. I have MS as well so this makes my disease worse with temperatures. Iâd called on Tuesday and originally the work wasnât meant to be sorted until Friday. Thankfully I got a phone call Wednesday saying they could do this job today. Hewer, Iâd definitely say you and our military community are very lucky to have Mohammed on your team. In the past workers havenât been so great but Mohammed was great. Please give him a bonus ð. Again, still so informative without me having to ask many questions which was great whereas in the past workers havenât told you what was wrong and then just come down 5 minutes later and say âitâs doneâ and away they went.

Hewer Facilities Management Ltd ããã®åç

Hewer Facilities Management Ltd ããã®åç
Colin Baker serviced our boiler today and was very thorough and professional.

Hewer Facilities Management Ltd ããã®åç
Friendly engineer explained and fixed the issue clearly.

Hewer Facilities Management Ltd ããã®åç
The work Jack carried out was completed to an excellent standard, and he made sure everything was left clean and tidy afterwards. What impressed me most was his attention to detail and strong focus on safety â he checked everything thoroughly, which gave me real peace of mind that the job had been done properly. On top of that, Jack was polite and friendly.

Hewer Facilities Management Ltd ããã®åç
Colin baker carried out a annual gas inspection at my house he was very polite and professional, he was happy to answer questions I had and took time to explain everything to me

Hewer Facilities Management Ltd ããã®åç
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