Excellent customer service from ESTELLE after weeks/month(s) of being messed around. Estelle sorted out my query promptly and efficiently. Also had such a friendly manner - this is really needed for a... ãã£ãšèŠã
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Ryan Gough was absolutely brilliant. He came out to fix my gas leak and was so friendly, helpful and professional from start to finish. He explained everything clearly and made what could have been a... ãã£ãšèŠã
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The Hewerâs team installed our heatpump a couple of weeks ago. Very skilled and polite team, worked with us and considerate to our needs. Installation went seamlessy and very pleased with the resul... ãã£ãšèŠã
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I canât thank Dave Frances enough for going above and beyond to help me! â€ïž I hadnât even booked a service - I was simply enquiring to see if he was able to take a look at my boiler pipe, which ha... ãã£ãšèŠã
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The Region's Leading Facilities Management Company. Providing Domestic Gas Servicing, Maintenance & Boiler Installation. Commercial Gas Services. Mechanical & Electrical Services and Renewable Energies. We have a manned Call Centre 24/7, 365 days a year.
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Hewer Facilities Management Ltd, Unit G/1, The Aquarius Centre, Edison Close, GL2 2FN, GLOUCESTER, è±åœ
- 01452 525854
- suggestions@hewerfm.co.uk
- failsafeplan.co.uk
4.9
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Very kind engineer
Come on time, very kind and polite gentleman! Explains everything heâs doing and helped me understand the issues with my boiler :)
Reference for Darren - Ds02
2025幎7æ9æ¥
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Hewer Facilities Management Ltd ããã®åç
Thank you so much for taking the time to write us a review, your kind words will be passed on to Darren, Many Thanks Hewer
Hewer Facilities Management Ltd ããã®åç
Thank you so much for taking the time to write us a review, your kind words will be passed on to the team, Many Thanks Hewer
Nicholas was very polite and friendlyâŠ
Nicholas was very polite and friendly he explained everything as he was doing it.
2025幎7æ8æ¥
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Hewer Facilities Management Ltd ããã®åç
Thank you so much for taking the time to write us a review, your kind words will be passed on to Nick, Many Thanks Hewer
Friendly
Friendly, knew what he was doing, the engineer's name is Nicholas
2025幎7æ7æ¥
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Hewer Facilities Management Ltd ããã®åç
Thank you so much for taking the time to write us a review, your kind words will be passed on to Nick, Many Thanks Hewer
Kind
Kind, prompt, way earlier than expected which is a first but avoided school run hrs, talked me through issues with cooker to an understanding manner (Colin Baker )
2025幎7æ3æ¥
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Hewer Facilities Management Ltd ããã®åç
Thank you so much for taking the time to write us a review, your kind words will be passed on to Colin, Many Thanks Hewer
Nickolas did a great job again thisâŠ
Nickolas did a great job again this year. Professional and polite.
Talked through every step of the job.
2025幎7æ2æ¥
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Hewer Facilities Management Ltd ããã®åç
Thank you so much for taking the time to write us a review, your kind words will be passed on to Nick, Many Thanks Hewer
Nicholas was great very professionalâŠ
Nicholas was great very professional very quick told me everything before he done it
2025幎7æ2æ¥
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Hewer Facilities Management Ltd ããã®åç
Thank you so much for taking the time to write us a review, your kind words will be passed on to Nick, Many Thanks Hewer
Very polite and professional
Very polite and professional. Did our annual gas check in a timely manner and was overall a lovely guy.
2025幎7æ2æ¥
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Hewer Facilities Management Ltd ããã®åç
Thank you so much for taking the time to write us a review, your kind words will be passed on to the Team, Many Thanks Hewer
Prompt, professional, expert, friendly
I was interested in the Failsafe Plan Option 6 which needed 2 surveys before they could sign me up. They were so helpful organising the surveys, and identified my boiler needed a little TLC. Andy and Devon were prompt, professional, expert, friendly and helped us understand what we needed and why. Really impressed and would highly recommend. Have signed up to Failsafe, Option 6 and really glad I got it sorted in the summer and not waited until the winter!
2025幎6æ19æ¥
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Hewer Facilities Management Ltd ããã®åç
Thank you so much for taking the time to write us a review, your kind words will be passed on to Andy and Dev, Many Thanks Hewer
Stephen fenton came to service myâŠ
Stephen fenton came to service my boiler , was amazing and fitted out new parts for me , very polite and helpful
2025幎6æ30æ¥
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Hewer Facilities Management Ltd ããã®åç
Thank you so much for taking the time to write us a review, your kind words will be passed on to Stephen, Many Thanks Hewer
Mr.Than Rana attended our property andâŠ
Mr.Than Rana attended our property and conducted a marvellous job and repair. Very clean, dedicated and wealth of experience. Thank you Mr.T. Rana ððœ
2025幎6æ26æ¥
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Hewer Facilities Management Ltd ããã®åç
Thank you so much for taking the time to write us a review, your kind words will be passed on to Than, Many Thanks Hewer
Excellent service thank you JakeâŠ
Had a visit from Jake today to change our smoke detectors and he was so professional and quick
2025幎6æ26æ¥
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Hewer Facilities Management Ltd ããã®åç
Thank you so much for taking the time to write us a review, your kind words will be passed on to Jake, Many Thanks Hewer
Hade a nice guy called Jake come todayâŠ
Hade a nice guy called Jake come today to fit my new smoke alarm/decldecford & as very polite friendly & tidy
2025幎6æ25æ¥
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Hewer Facilities Management Ltd ããã®åç
Thank you so much for taking the time to write us a review, your kind words will be passed on to Jake, Many Thanks Hewer
Muhammed Rahim was excellent
Muhammed Rahim was excellent, thorough & professional.
2025幎6æ19æ¥
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Hewer Facilities Management Ltd ããã®åç
Thank you so much for taking the time to write us a review, your kind words will be passed on to Mohammed, Many Thanks Hewer
Lee Sherriff and his partner chip wereâŠ
Lee Sherriff and his partner chip were absolutely fantastic. Very friendly and super helpful. Fixed the issue that has been going on for 2 years within an hour.
10/10 would recommend!
2025幎6æ19æ¥
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Hewer Facilities Management Ltd ããã®åç
Thank you so much for taking the time to write us a review, your kind words will be passed on to Lee, Many Thanks Hewer
Great service
Hewer were very helpful and efficient arranging the annual service for our ASHP. Greg the service engineer could not have been more competent, efficient and knowledgeable in making sure that the heating system was working optimally. He very helpfully explained how parts of the system operated. We would be very glad to have him do our annual service again next year.
2025幎6æ17æ¥
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Hewer Facilities Management Ltd ããã®åç
Thank you so much for taking the time to write us a review, your kind words will be passed on to Gregg, Many Thanks Hewer
Excellent service
Great service, competent and professional throughout the job. Couldnât recommend this person enough
2025幎6æ17æ¥
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Hewer Facilities Management Ltd ããã®åç
Thank you so much for taking the time to write us a review, your kind words will be passed on to the team, Many Thanks Hewer
Great service from Collin Baker today
Great service from Collin Baker today. Very friendly and made sure my gas is all safe. Many thanks âºïž
2025幎6æ16æ¥
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Hewer Facilities Management Ltd ããã®åç
Thank you so much for taking the time to write us a review, your kind words will be passed on to Colin, Many Thanks Hewer
Had Steve round he had repaired myâŠ
Had Steve round he had repaired my boiler and sorted out my heater and made sure I would have hot water again thank you Steve
2025幎6æ5æ¥
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Hewer Facilities Management Ltd ããã®åç
Thank you so much for taking the time to write us a review, your kind words will be passed on to Steve, Many Thanks Hewer
Engineer Colin Baker
Engineer Colin Baker came today, very friendly and helpful. Serviced my boiler in a reasonable time frame.
2025幎6æ5æ¥
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Hewer Facilities Management Ltd ããã®åç
Thank you so much for taking the time to write us a review, your kind words will be passed on to Colin, Many Thanks Hewer
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