I had a very negative experience with this company. We joined on the promise to have the money back but once I made a payment and never received a refund. It seems they have arrangements to remove neg... もっと見る
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Katharina hat uns wirklich einen tollen Service geboten. Sie besuchte uns auf der Messe in Hamburg und konnte sich sehr gut in unser Produkt hineinversetzen. Sie hat wirklich eine sehr schöne Kampagne... もっと見る
Wir haben eine Plattform gesucht, die uns dabei hilft, unsere Produkte und unsere Marke bekannter zu machen. Ein herzliches Dankeschön an die Mitarbeiter, die freundlich und hilfsbereit sind. Der... もっと見る
企業が回答しました
Seit dem Neustart unter neuer Leitung ist Fairling wirklich beeindruckend! Die Verbindung zwischen lokalen Händlern und Herstellern ist nahtlos. Ich liebe die Idee, dass Fairling die Brücke zwischen b... もっと見る
企業が回答しました
企業情報
当該企業による記述
We love diversity. We believe in the beauty of retail. And in the happiness that comes with offering unique and creative products to customers searching for something special out there. We put quality before quantity. And we celebrate conscious shopping in the era of fast consumption. We are FAIRLING. FAIRLING is one of the fastest growing startups in Retail Tech. We digitalize a fast changing market: analogue lifestyle fairs and trade shows. Using smart algorithms, we have created a platform that connects brands and stores with each other easily, fast and online.
連絡先
Westhafenplatz 1, 60325, Frankfurt, ドイツ
- support@fairling.com
- fairling.com
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This is an absolute waste of time and…
This is an absolute waste of time and money. And if you don’t get any contacts they make you feel like your brand is not good enough. We do well everywhere else and don’t need this belittling attitude.
Go and join a wholesale platform and use your money for whatever you need but don’t waste it on Fairling!

FAIRLING からの回答
Participation in fairling has yielded…
Participation in fairling has yielded nothing.
We've been putting out a lot of time and effort.
The team and support is very willing, nevertheless we didn't have any revenue during a 2 year period.
Update 31-1-2023
We've been granted a 3-month extension. We are currently on a campaign run, hope we will get some win-win situations with retailers from Germany.

FAIRLING からの回答
Amazing platform. Greatest team
We signed up with Fairling in October 2021 and after our first ad campaign, we managed to receive a bunch of messages asking about the product. Unfortunately due to many external issues, we were not able to squeeze the juice out of everything the platform has to offer as we were not consistent with our ads.
The team behind Fairling is super understanding and after speaking about our situation with them, they were very kind in allowing us to continue for 3 more months. This is prove that they truly care about their brands and stores and want them to do well.
In all honesty, one of the most dedicated teams I've had the pleasure to work with.
As an extra point, if Antonia ends up being your point of contact, you are in luck : )
Tollen Service von Fairling
Katharina hat uns wirklich einen tollen Service geboten. Sie besuchte uns auf der Messe in Hamburg und konnte sich sehr gut in unser Produkt hineinversetzen. Sie hat wirklich eine sehr schöne Kampagne für SOXS geschaffen, in der alle Aspekte unserer Marke gut und deutlich zum Ausdruck kommen. Sie hat alle Vereinbarungen proaktiv erfüllt, und ihr Informationssystem gibt einen guten Einblick, wer sich wann und wo für unsere Marke interessiert.
So far we are very happy with Fairling…
So far we are very happy with Fairling and the support from the team (we are in contact with Antonia and Susana). The tips we get to improve our performance on the platform are very helpful. Now we just need to implement them and hopefully see the results soon :)
Very helpful team!
We are very satisfied with the cooperation with FAIRLING. The regular performance calls are very helpful, as they give us tips on how to make the ads even better. The platform is intuitive and user-friendly. In the end, what matters is that you invest enough time yourself in regularly placing ads and contacting retailers, otherwise no new contacts will be made. But that's also what they make clear from the beginning and always in the calls. We are curious to see what else will come up in the next few months. Thank you!
Straightforward Platform & Helpful Team
We recently onboarded with FAIRLING and so far have found the platform easy to use and set up. We had an onboarding call with Jacqueline and then our strategy call with Susana, both who have been extremely helpful in showing us how to make the most of the platform. We have started advertising and have received profile visits, catalogue downloads and been added to potential customer's favourites. We will continue to follow the advice and hope to see the benefits soon. I have given 4 stars for now, the 5th star will come when we generate leads into sales.
So far we are very happy.
Zetu Gratitude.
Hello Fairling.
We are super glad we made this decision. Antonia has been very helpful letting us know what we could do better to utilise the platform and her feedback has led to 3 interested shops and our first retailer purchase in Hamburg. We have a lot more work to do but we feel supported and not alone.
Trustworthy, helpful and professional
The team at Fairling was an absolute delight to work with. They have enormous professionalisme and are so helpful, every step of the way. Many thanks to Antonia and the entire time.
Els
Great sevice
I really enjoy working with Antonia
I really enjoy working with Antonia. She has a lots of knowledge about the marketing and working with the wholesale brands. And she is very focused on delivering the best experience for us as a brand owner.
She is always so resourceful.
I can learn so much from her.
I can only say that I am happy to work…
I can only say that I am happy to work with them and especially with Anette. Very helpful person always ready to support us!
The second time i work with fairling!
The second time i work with fairling!
After using Fairling for my B2B expansion in 2020, i now booked a second year in 2022.
Perfect customer service, very good first connection with new stores and Fairling is always enhancing itself.
Leider nur rausgeschmissenes Geld - null Resonanz von Läden
Per Mail wurde ich von Fairling geworben und habe ein Sonderangebot für Start-Ups erhalten, was ich angenommen habe, da ich schon länger überlegt hatte, dort mitzumachen. 6 Monate Laufzeit zum vergünstigten (aber immer noch sehr teuren) Preis.
Der Kontakt ist freundlich und der Service ist gut, damit bin ich zufrieden.
Allerdings habe ich nicht eine einzige Kontaktaufnahme von einem Laden bekommen (mir wurden mind. 9 neue Händleraufträge prophezeit!) und ich habe auf der Plattform insgesamt nur sehr wenige Profilaufrufe. Das liegt definitiv nicht an meinen Produkten, denn diese finden bei meiner selbstständigen Kaltaquise, die ich unabhängig von Fairling vornehme, sehr großen Anklang.
Das Feedback von Fairling zu meinen Produkten, meiner Präsentation und meinen Werbeanzeigen dort ist durchweg positiv gewesen - ein Rätsel, warum es trotzdem keine Resonanz bei den "vielen aktiven Läden" auf dieser Plattform gab...
Ich bin wahnsinnig enttäuscht von Fairling, mir wurde so viel versprochen und es ist rein gar nichts passiert.
Es ist leider einfach nur rausgeschmissenes Geld!
EDIT: Auch in der zweiten Hälfte meiner Mitgliedschaft ist gar nichts passiert. Daran lag es also nicht, liebes Fairling-Team.

FAIRLING からの回答
Wouldn’t recommend
As others have said, the onboarding process is fantastic but ultimately, Fairling was a waste of money for me. I had a couple of requests for samples but no sales, despite already having a fair number of international stockists from other platforms.

FAIRLING からの回答
Very happy with Fairling so far...
Fairling provides a very userfriendly platform for business owners. The onboarding process and the customer service are amazing. I am a small business owner and sometimes it happens that I get caught up in my own world of writing about my products, that it is great when somebody reviews an ad for me and gives me tips & tricks and makes me aware of who my actual target group is. Annette Pflug is my contact person at Fairling. She is amazing and so helpful with guiding me along the way. And yes, everyone, who is a business owner knows, that people won´t buy a product after seeing it once in an ad. So, my results are getting better with every advertisment, because I know that it takes work and patience.
100% satisfied with Fairling
Just started at Fairling.
The platform is very professional and the the support is amazing!
Great experience so far
Great experience so far. Antonia Timm has been showing me how to use the platform and has great customer service skills, making me feel comfortable even when asking silly questions. I have been using this for a month and have not fully utilised it yet but have requests already.
Very good customer success manager but no results
As part of a full-service package, I was looked after very professionally by the employee Antonia. Very friendly and reliable and in everything and with creative ideas and good teamwork. 5 stars for it.
Unfortunately, as a jewelry brand, after three months with 4 ads per week, I had no results and hardly any response in the visitor statistics. And that despite personal emails to some brands and free returns for first orders.
Perhaps the paltform is not the right choice for jewelry brands, but the price-performance ratio was not right for me and the investment was unfortunately not worth it.
I kindly received a welcome back voucher, as I said, the customer service is good.

FAIRLING からの回答
Strategic call - Super helpful
We are Tayf Store and we had our Strategic call with Susana yesterday. The meeting was incredibly helpful and we felt taken care of. Susana reviewed all our materials, went through our profile, ads, and dashboard in order to provide us with a very comprehensive feedback. The Fairling team continues to be caring, friendly, and professional. The pro plan has already paid off for us :)
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