My vehicle was sold for just £345
My vehicle was sold for just £345, despite an estimated market value of approximately £4,500.
I was expressly assured by Jake and Tom that I would be contacted with the proposed sale price and given the opportunity to approve or reject it. I was also told that if I declined the offer, my vehicle would be returned.
These instructions were not followed. My vehicle was sold without my knowledge or approval of the agreed sale price.
I have serious concerns that Fairways failed to act within the authority and instructions given to them as my agent, potentially amounting to a breach of their contractual and agency obligations.
My desired resolution is appropriate financial compensation reflecting the loss caused by the unauthorised sale, together with a full explanation of how the sale was authorised and copies of the relevant call recordings and records.
A formal complaint has been raised. I would strongly advise prospective sellers to obtain all selling instructions and agreements in writing before entrusting their vehicle to Fairways.







