Expert team with good communication I bought two items from them ,they provided and support by information which I needed before and after sale. Their products are professional ,pay on what you ge... ãã£ãšèŠã
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My 1000w kit stopped working. Via Famex WhatsApp support I was asked to do some troubleshooting and since that didnât work they asked me to send my controller to them. After confirming that the contro... ãã£ãšèŠã
Bought an electric scooter from them about 6 months ago. Best investment ever, I am a uni student and my accommodation is about 30 min walk. Been using it everyday and it's been such a life saver. Had... ãã£ãšèŠã
Everything is fine with the sensor, total satisfaction. However, Hermes does not deliver the package reliably. Despite giving you the delivery address, Hermes delivered to the ordering party's address... ãã£ãšèŠã
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wholeseller, Retailer, Designer of Electric Bike Conversion Kit, Electric Bike, Electric Scooter
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9, UB7 9EJ, WEST DRAYTON, è±åœ
- 07767778790
- info@famexride.com
- famexride.com
4.4
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88件ã®ã¬ãã¥ãŒ
顧客ã«ã¬ãã¥ãŒãäŸé ŒããŠããŸã
ãã®äŒæ¥ã¯ãããžãã£ãããã¬ãã£ãããåããã顧客ã«ã¬ãã¥ãŒãäŸé ŒããŠããŸãã
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I was sent the wrong controller butâŠ
I was sent the wrong controller but have been told I need to wait for them to receive the controller back before sending the correct controller
2023幎10æ29æ¥
Very poor
It wasnât very good as my order got lost and I got no help in recovering it
2023幎10æ22æ¥
I sent parts back as they are now stuckâŠ
I sent parts back as they are now stuck with royal mail and won't be delivered as famex never gave me a address no so have bought replacement parts at cost of 195 pounds tried emailing them and my messages being blocked I will never recommend or buy from these jokers
2023幎8æ25æ¥
FAMEX Ltd ããã®åç
Hi Dai Teller, A. You can find our address on our website. We provided you our address with the text and email, you had many communication with us through email, phone call and text messages. IF you do not know our address, so may I asked you where did you ship your parcel. B. You sent the parcel to us and you provide us the tracking No. it freeze on your local Post Office. So you need to refer your local Post Office and trace the matter. C. You wrote us, you changed your mind and need a new parts. so you gave the order for new parts. D. We never block any email from our system, please check to which email you sent your messages. Meanwhile you have our detail and you contacted us by PHONE, TEXT and email. Regards
Great customer care from thisâŠ
Great customer care from this professional business . Always there to talk and help me set up the kit on my bike . And great quality products .
2023幎7æ25æ¥
Best ebike kits in the UK.Best customerâŠ
Best ebike kits in the UK.Best customer support if you need any help or assistance!
2023幎9æ4æ¥
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Ordered a few things and have been happy
I have ordered a few e-bike kits and parts from here and been able have been happy with all my orders.
One time they didnât have an item in stock that I needed and so I contacted them to get it back in stock so I could order which they did with in 48 hours.
2023幎8æ14æ¥
Great company quick to help and quickâŠ
Great company quick to help and quick service thanks guys and girls
2023幎7æ25æ¥
Faultless service and premium products
2023幎8æ2æ¥
The help I had was excellent and IâŠ
The help I had was excellent and I managed to solve my problem thank you very much ððœ
2023幎7æ9æ¥
Great pannier - just what I wanted!
It really is all I wanted - it is great, waterproof etc
2023幎7æ10æ¥
Best customer service I have had anywere
First time ordering a kit no exsperiance and the gentleman spent 2 days on the whatsapp helping me out to fit to size up everything absolutely would recommend one of the most helpful businesses I have used 10/10
2023幎6æ28æ¥
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10/10 famex are best in the game
If your looking for ebike kits with ten out of ten customer services theys are your guys. Famex go out of there way to sort problems. And help no end.
By far the best in the business.
2023幎6æ19æ¥
Good costumer service
I will definitely recommend this company for having good customer sirvice in shipping my order to CANADA. I got my order in 3 days. Thank you guys..
2023幎6æ7æ¥
Quick delivery
2023幎5æ28æ¥
2000w 52volt ebike kit
Great service and communication these guys know their stuff my bike is awesome and powerful well recommended for anyone wanting to transform their bike
2023幎5æ8æ¥
This company is one of the bestâŠ
This company is one of the best companies and the customer service is very very very good.
** And I say that about my experience with this company
2023幎5æ14æ¥
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good work...
2023幎4æ15æ¥
Helpful with quick service
2023幎1æ31æ¥
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