I own a pool and I come every year to the Indianapolis Family Leisure location. Ever since I bought my pool from here, the sales, service, and chemical department has been so helpful and professional!... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Poor customer experience in the parts department. Felt like we were Inconveniencing her day by trying to give Family Leisure business! We walked out and would rather go deal with a company who want... もっと見る
企業が回答しました
Purchased new hot tub October of 2025, went with the "easy" care system. It has been an issue from day one after over $600.00 in chemicals, new filters 3 complete drains and re-fills they finally sent... もっと見る
企業が回答しました
We just got our Swim Spa delivered!! Couldn’t be happier with it, excellent customer service, Bob went above and beyond to make sure we were happy with the purchase, Melissa in delivery was super ni... もっと見る
企業が回答しました
企業情報
さまざまな外部ソースから提供された情報
Family Leisure promotes relaxation of the highest order for the entire family. Our product offering has expanded to include pool tables, trampolines, tanning beds, spas, above ground pools, inground pools, patio furniture, game tables, custom fireplaces, outdoor and indoor bars, all of the fixings for outdoor kitchens and more.
連絡先
6283 Oaklandon Rd, 46235, Indianapolis, 米国
- 877-775-3478
- customercare@familyleisure.com
- familyleisure.com
2.6
期待以下
2373件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
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Family Leisure からの回答
Thank you for your purchase and the review, we hope you are pleasantly surprised by the install and have many years to enjoy the new product.
Great online ordering
My recent order of a ladder for the pool arrived quickly, was as described, and easy to find what I wanted on the website.
2020年5月3日
自発的なレビュー
Family Leisure からの回答
Alisha, thank you for shopping with Family Leisure and sharing the positive feedback.
Josh at the Birmingham store is…
Josh at the Birmingham store is fantastic! It’s great doing business with this store. Best purchase I ever made. Permasalt pool is wonderful!!
2020年5月2日
自発的なレビュー
Family Leisure からの回答
Awesome review and feedback - we appreciate you!! Enjoy the pool!
Said next day delivery here I am a week…
Said next day delivery here I am a week later and still No part
2020年5月2日
自発的なレビュー
Family Leisure からの回答
Susanna, I apologize for the confusion. Our website will state next day, 2 day or 2-4 day, etc "shipment", which means it will ship - or leave the warehouse - next day, 2 days, etc. The time of delivery is not stated of the website...nor can we promise delivery times, especially during this pandemic season when many delivery services were definitely behind and taking extended time to deliver. I see your part was delivered on Monday, so I hope everything is working properly and you are satisfied with the part.
Permasalt Pool Chemicals
Great value, products were delivered in a timely manner, their videos have been extremely helpful.
2020年5月2日
自発的なレビュー
Family Leisure からの回答
Michelle, we appreciate your business and the review.
Family Leisure からの回答
Carl, thank you for your business and the review!
The purchase went fine;however I never…
The purchase went fine;however I never received any kind of confirmation the item shipped until I had to email a few times.
Also we were really disappointed to see that the brackets did not come with the swing so we can’t even use it. They should be advertise much better on the website - that it doesn’t come with brackets
2020年5月1日
自発的なレビュー
Family Leisure からの回答
Sara, I am happy to hear the purchase and product were satisfactory. When the items are not located within our facility and need to be shipped from a vendor, unfortunately we have no control of their communication nor do we receive shipping updates from them. We agree that would be a great service for them to offer. Enjoy your new items and we hope to serve you well in the future.
excellent transaction
excellent transaction, well packaged with fast shipping, however I missed going to your store and dealing with your associates
2020年4月29日
自発的なレビュー
Family Leisure からの回答
Kevin, thank you for your loyal business. We are all sad to see one of the Family Leisure locations close their doors. We are here to help online or a phone call away.
Wonderfully simple
Ordered gorilla pad late on a wednesday. Had the package on my doorstep Saturday. Packaged well. Such an easy transaction, wish all companies could operate this way.
2020年4月29日
自発的なレビュー
Family Leisure からの回答
Christina, thank you for ordering from Family Leisure. We appreciate your business and the positive feedback!
I did have to call 3 times to get…
I did have to call 3 times to get code70 , was nice when local store was around recently closed in
Mn
2020年4月29日
自発的なレビュー
Family Leisure からの回答
Travis, glad it worked out. I'm available to trouble shoot any time.
Marlas Robrock
317-823-4448
I was very pleased with all aspects of…
I was very pleased with all aspects of my purchase. I purchased the Treasure Garden 50 lb. umbrella base. The quality of the product is great. Shipping time and packaging were excellent as well. I will order from Family Leisure again!
2020年4月28日
自発的なレビュー
Family Leisure からの回答
Debra, we appreciate you choosing Family Leisure and sharing your good experience.
Family Leisure からの回答
Cindy, thank you for the review!
Easy ordering
Easy ordering, on time arrival in times like these, I'll be swimming this week, at home.
2020年4月28日
自発的なレビュー
Family Leisure からの回答
That's awesome news! Enjoy! We appreciate your business!
Thanks for the great service and price
Thanks for the great service and price. We received our order as requested. The free shipping still arrived in a timely manner.
2020年4月28日
自発的なレビュー
Family Leisure からの回答
David - thank you! We appreciate your order and your review!
Great products and delivered on time.
2020年4月28日
自発的なレビュー
Family Leisure からの回答
Thank you for the review, Brian!
Family Leisure has very friendly staff…
Family Leisure has very friendly staff and the hot tub products are super reasonably priced! I love all the products they sell. I have nothing but great things to say about them.
2020年4月27日
自発的なレビュー
Family Leisure からの回答
Thanks so much for the awesome feedback and we really appreciate you sharing your impression of Family Leisure
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